Cari Hotel di Brazil

"Everything was perfect"

"Friendly staff , Good breakfast and Great location close to Copacabana beach. However , the Gym requires refurbishment, equipment was well dated and getting into the room using the Magnetic stripe key card key card was also a nightmare. Otherwise my stay was relatively okay."

"O espaço do hotel é excelente! Piscina de ondas é incrível, um parque aquático sensacional, montanha russa aquática muito divertida, com a possibilidade de comprar um vídeo no final do passeio. Meu filho amou a recreação e, como fomos no carnaval, teve bloquinho pela propriedade… muito legal! De pontos negativos: a comida realmente deixou a desejar. Uma comida muito simples, sem variedade. Na estação que todo dia deveria ser uma novidade diferente, quase todos os dias pizza. Para um hotel desse...

"El hotel es demasiado viejo Necesita remodelación"

"Overall, the property was nice. The staff was helpful. The location was not great. The Beach location was very good. The buffet was fair but they messed up reservations on dinner. Other than that. It was a good stay"

"Did not arrive due to flight issues, and could not cancel, no help from hotel personel"

"Best staff, SO accommodating. Definitely one of my favorite stays. Whenever we needed something they would deliver it right away, and helped us with whatever we needed. I couldn’t recommend enough. Genuinely some of the best customer service I’ve ever received. Everyone is so example friendly as well."

"."

"Great views!"

"Servicio al cliente"

"Everything was always clean, and the staff was awsome!!!"

"This hotel does not allow visitors so if you book a king bed and say 1 traveler they will charge you more just to bring your friends up to your room or meet for drinks at the rooftop. Wi-Fi never worked. Staff is not helpful. Rooms are very very small - very"

"I cut my self with a broker shower and they want to solve it with a cheap champagne bottle"

"Loved my 8 night stay at Arena! Breakfast was yummy, and all of the staff were so kind and helpful. Additionally recommended some cool places to check out. Super convenient location. Next to cafes, shops, gas station, ipanama, copacabana, Leblon areas."

"I booked a ocean view room but when I arrived the hotel staff provide me a handicap room on the third floor with no view to the ocean; I complained and the changed me to another room on the same floor with view to the bar and pool ... I had complained and finally got the room I paid for. Also, every single morning out of the 5 days the maintenance crew was banging and using electrical tools - I complained but no solution was offered. The area where they serve breakfast was under maintenance also...

"It was only me and it was awesome! Had such an amazing stay! Staff was so nice when ordering food, drinks, had questions. Would definitely stay again!"

"Ich hatte einen ausgezeichneten Aufenthalt. Das Hotel war sehr sauber, die Zimmer komfortabel und geschmackvoll eingerichtet. Das Personal war stets freundlich, hilfsbereit und professionell. Besonders gefallen haben mir das leckere Frühstück und die gute Lage. Ich habe mich rundum wohlgefühlt und kann dieses Hotel uneingeschränkt weiterempfehlen. Gerne komme ich wieder!"

"Alles was goed geregeld, personeel was heel vriendelijk. Locatie was perfect binnen 1 minuut was je al op copacabanna"

"Overall a very poor hotel"

"Nice hotel, pleasant helpful staff at check in. Comfy bed, good breakfast, nice pool area with great views. My only issue was the windows in our room were so dirty it ruined the amazing view, which was the rooms selling point."