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"The hotel is very convenient above the train station. The shape of the rooms are a little odd but clean and well maintained. We needed to do laundry so I have recommendations about that. There were three combination washer/dryers in the bath areas of the men and of the women. These were not sufficient because they took a long time and didn’t dry the clothes very well without repeated use of the dryer cycle. That meant there were always people waiting for long stretches. While the availability of the machines was on the in-house monitors in the rooms, this wasn’t sufficient to overcome the way the machines actually worked. This is a big hotel and needs to figure out how to handle the laundry situation."

"Great location - right by the station, shops and restaurants. Great breakfast served by friendly ladies. Quiet, comfortable room "

"This makes for a great Ryokan experience. Staff were really helpful and you won't want to miss this Japanese onsen experience."

"We had a fantastic stay at this accommodation. The bed was incredibly comfortable, honestly one of the best we’ve ever slept on! We loved it so much that we’re even considering buying the same mattress when we get home. Having a washing machine in the room was also a huge bonus, especially during our long holiday in Japan. It made it so easy to keep our clothes fresh without any hassle. The room itself was very clean, spacious, and well-maintained, which made our stay even more relaxing. We also felt very safe throughout our time there, which is always important when traveling. Another plus was the convenient parking. There are spots available just a short 2-minute walk from the hotel."

"Parking feels safe. The room is clean!"

"They had a breakfast buffet available. The staff was friendly and helpful. My only problem was the lack of hypoallergenic bedding (I'm allergic to down). Other than that, it was a great place to stay"

"Lovely hotel with onsen. "

"We were staying in annex Japanese Western room with river view, room is very spacious and comfortable. We were enjoying the buffet meals (breakfast and dinner) with lots of varieties of foods and drinks (included alcohol at dinner time only), also enjoying lounge with free drinks after dinner. Staff are very helpful and friendly, we would definitely stay at the same hotel again."

"The location is great, less than 5 mins walk from Kumamoto Station. "