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Tsuetate Onsen Hizenya

3.5 star property
Natural hot springs flow 24 hours a day at this mountain retreat where guests can bowl, play arcade games, and cool off in the seasonal outdoor pool

Choose dates to view prices

Tsuetate Onsen Hizenya, surrounded by nature, offers a genuine Japanese hot spring experience. The indoor public bath is perfect for soaking after activities. Guests can challenge each other at the bowling alley or arcade before dining at YAOYOROZU DAINING restaurant.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is RM1,223
RM1,480 total
25 May - 26 May
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About this property

Tsuetate Onsen Hizenya

  • Family-friendly ryokan
  • Take advantage of a bowling alley, an indoor public bath (no minerals) and an arcade/games room at Tsuetate Onsen Hizenya. For some rest and relaxation, visit the 24-hour public bath. Be sure to enjoy a meal at YAOYOROZU DAINING, the on-site restaurant. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
  • Additional perks include:
    • A seasonal outdoor pool and a children's pool
    • Free self-parking
    • Hot springs on-site, a lift and a water dispenser
    • Ping pong, smoke-free property and a vending machine
  • Room features
  • All 144 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with toilets with electronic bidets and shower/bath combinations
    • Fridges, electric kettles and daily housekeeping

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from July to August
Pool access available from 3:00 PM to 7:00 PM
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Set meals are served in guestrooms only (no menus or public dining)
Guests with tattoos are not able to use the on-site public bathing facilities

Frequently asked questions

Does Tsuetate Onsen Hizenya have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 3:00 PM to 7:00 PM.

How much does it cost to stay at Tsuetate Onsen Hizenya?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Tsuetate Onsen Hizenya on 25 May 2026 start from RM1,223, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tsuetate Onsen Hizenya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tsuetate Onsen Hizenya?

Self-parking is free at this property.

What time is check-in at Tsuetate Onsen Hizenya?

Check-in start time: 3 PM; check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Tsuetate Onsen Hizenya?

Checkout is at 10 AM.

Where is Tsuetate Onsen Hizenya located?

This family-friendly Oguni ryokan is within 1 mi (2 km) of Yaba-Hita-Hikosan Quasi-National Park and Tsuetate Onsen. Kitazatoshiba Saburo Memorial and Road Station Oguni Yu Station are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.4

Cleanliness

7.0

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 43 out of 92 reviews
Rating 8 - Good. 34 out of 92 reviews
Rating 6 - Okay. 10 out of 92 reviews
Rating 4 - Poor. 1 out of 92 reviews
Rating 2 - Terrible. 4 out of 92 reviews

Reviews

Verified

10/10 Excellent

Zoe

Everyone was so nice to me, I felt like a king; and the property was so beautiful.
Stayed 1 night in May 2024
Verified

2/10 Terrible

Po Tak

Disliked: Cleanliness, staff & service, property conditions & facilities
Nil
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

DONGHYEUK

Disliked: Staff & service, property conditions & facilities
not so good
Stayed 1 night in Mar 2024
Verified

8/10 Good

DAE SEONG

Liked: Cleanliness, staff & service
직원들도 친절하고 깨끗한 시설및 온천이 좋았읍니다.
Stayed 1 night in Oct 2025
Verified

8/10 Good

カオリ

Liked: Cleanliness, staff & service
ボーリングの施設があるが私達には必要無かったかな。
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
熊本県側の温泉、大分県側の温泉、送迎バスで行く別館の露天風呂。 とても良かったです。 スタッフがとても親切で気持ちよかったです。 食事も美味しかったです。 ビールも上手に注いでくれて美味しかったです^ - ^
Stayed 1 night in May 2024
Verified

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

extraordinary

Juste irréprochable, charmants, attentifs et au delà;;; merci
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

junmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

츠에타테 혼센 히젠야

온천욕이 정말 대단한곳 입ㅂ니다 가족들과 행복한 시간을 같이 공유 할수 있는곳 입니다
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

즐거웠습니다

친구들과 여행가기에도 좋았고 가족들과 여행하기에도 너무 즐거웠습니다. 식사와 온천 모두 마음에 들었습니다
Stayed 1 night in Jan 2024
Verified

6/10 Okay

HIROSHI

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
レストラン入り口に立つ人間（サービスマン）のレベルが低い。その時の対応がマニュアル通りで臨機応変に対応出来ず客に不快感を与える
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

eunjung

Liked: Staff & service, property conditions & facilities, room comfort
정말 만족스러운 투숙이었어요. 직원분들도 정말 친절하고, 온천시설 훌륭하고, 조석식 부페음식이 다양하고 모두 맛있었어요~! 아름다운 산과 계곡의 공기좋은 곳에서 느긋하게 잘 쉬다 왔습니다.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice service!! I really want to come back again!!
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Though the hotel is a little old but overall the service was excellent. Room is spacious and clean.
Stayed 1 night in Dec 2019
Verified

8/10 Good

SUKCHUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

편안한 휴식의 공간

항상 느끼는 것이지만 고객친화적인 staff이 무엇보다도 마음이 편안합니다..
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
赤ちゃんにもよく話しかけて頂き、過ごしやすかったです
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and brilliant hotel and staff. Meals and amenities are good and sufficient. Very gorgeous environment and scenery. Absolutely worth for a revisit
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Yau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ok

附近難買日常用品、晚餐。
Stayed 1 night in Apr 2019
Verified

8/10 Good

Jonjyh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not satified with the room selection. Reserved two bed room from hotels.com but got a Japanese style dakumi floor without any bed.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

HIROKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

グレードアップ

お部屋をグレードアップして頂き、静かにのんびり過ごせました。 15時にチェックイン出来た事もあり、露天風呂も独り占め出来ました。
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

It is a large hotel with few hot springs you can choose, very relaxing and good services. Absolutely recommend and will come next time!
Stayed 1 night in Feb 2019
Verified

8/10 Good

Ryu

Liked: Cleanliness, staff & service, property conditions & facilities
오랜만에 넓은 방에서 편하게 쉴 수 있었습니다. 무엇보다 조식 및 석식 뷔페가 다른 숙소에 비해서 월등히 좋았습니다. 옆에 개울 흐르는 소리도 휴식에 도움이 됩니다.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Open bath is excellent. Buffet dinner and breakfast are nice. Good services.
Stayed 1 night in Nov 2018
Verified

8/10 Good

Takahiro

Liked: Property conditions & facilities, room comfort

値段相当のクオリティーのホテルです。

館内に2カ所の温泉、提携先に2〜3カ所の温泉があります。17時チェックインすると、チェックアウト10時までに全てまわりきれません。2泊必要かな？食事は朝夜バイキング形式でしたが、質、量とも満足できるものです。売店が12時頃まで空いてればベストです。
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Ka Pun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel!

杖立區最大之溫泉酒店，地方大，舒適，環境及食物質素有保證
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Taewon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가족여행~^^

조용하고 깨끗하고~ 건물도 상당히 커서 안에 편의시설이 많았던 것도 맘에 들어요~^^ 직원분들도 친절하시고 한국인 직원분이 계셔서 말하기 좋았어요~