Cari Hotel di Daerah Allen

"Beautiful hotel! The staff was friendly and the hotel offered good food and service."

"I booked a king bed accessible room with roll in shower, but upon arrival they said there were none available, so I got a king bed accessible room with tub. For me, that is ok, but not for those who need a roll in shower. Upon entering the room my wheelchair tires were sticky to the tile flooring. At one point early in my stay I had to wipe up some water off the bathroom floor and the towel was dirty afterwards confirming that the floors had not been mopped in a while, or were mopped with a...

"The staff seemed bothered to check me on and out. The paint was peeling in the ceiling in the shower. The hall smelled like Indian food. The elevator was broken. The hand soap was out in my room and not refilled. All in all there is much to improve to get even to a 2"

"I planned to use the indoor/outdoor pool due to the excessive heat yet the pool was closed during the duration of my stay."

"Unfortunately I will not be back. The driveway was hard to find and you have to drive through the parking lot for a gas station to get in, and the rest of the accessible entrances are walled off. Upon arrival, the front desk was empty, telling guests to call a number to get someone’s attention. They did have a nice welcome non alcoholic drink and a cool towel. But then the attendant was a bit too enthusiastic with my bag when I told them multiple times I was fine carrying it-then followed me...

"I've had the opportunity to stay previously at the Hyatt and was pleased with the remodeling and updates to the rooms. The only suggestions would be to install shower bars in the showers and a shelf in the shower area for the bath towels so you have someplace to put the towels while showering."

"Kenzie, Carmen"

"Absolutely loved my stay here! The rooms were spotlessly clean, the bed was incredibly comfortable, and the entire team went out of their way to make me feel welcome. The location is perfect for exploring the area, and I wouldn't hesitate to book again! Highly recommend."

"clean rooms great staff wish it had a continental breakfast"

"Great family friendly hotel!"

"Great accommodations"

"It was great!"

"Not that much clean"

"Great place clean rooms. Good people good service. Nice pool area just all around the place."

"Great staff, clean room, very convenient location."

"We had a great time, our only complaint is the swimming pool was freezing cold."

"The drains in the sink and bathtub were bad."

"100% this is Expedias fault. I had a confirmation number for my stay. When I arrived the Hotel had no information in regards to my stay. They were at capacity and I had no choice but to leave. Driving home 4 + hours in the middle of the night. Thanks Expedia for the terrible experience. I will never use the services again. I will specifically through IHG going forward. Bianca, thank you for your help. This is not on IHG. This is a cluster by Expedia."

"Overall we were satisfied with the hotel. The room was clean. The pool was satisfactory. The breakfast was lacking some. It would’ve benefitted from some eggs and sausage/bacon. We only had two towels in our room. When I asked about getting more, housekeeping said that there was a shortage of towels and that they had no idea where they were disappearing to. She said there was a load in the wash and they would bring us some when they were done. We got three new ones for the next day."