Al Haouz Romantic Hotels

" was truly impressed by the exceptional customer service at the hotel. Nora went above and beyond to make sure our stay very pleasant and enjoyable she really was a rockstar. Thank u nora for everything and every step u did for us definitely will be coming again and i really recommend this place for families especially families with kids and also i want to mention sara for the best accommodation and customer service , i dont want to forget about chef kamal he was amazing and the food was very very delicious with a plenty of food variety . Thank to all staff including the bellmen housekeeper 👍👍🙂🙂🙂"

"We checked in at 3.30pm We checked out at 12. They wouldnt allow check out later. And they cut our all inclusive bands. The manager bushra seems nice but is very stingy l, she said we are only allowed to access facilities until 3pm. Nothing else after this time, so was she expexting us to sit on the street with 2 kids! Very frustrating. At check in we also waited half hour for someone to.show us our room. Staff at food areas are amazing, kids club and the entertainment is great. Not happy with the manager "

"The best tagine of our 1 day trip we summited Toubkal"

"My trip was relaxing and the service and accommodations were sublime "

"Arrival was a little confusing but lovely spot on the river. Room was lovely and clean. Only minor thing is lots of wasps/bees hanging about especially with breakfast can be a little off putting. "