Minibar, in-room safe, desk, blackout curtains
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Reviews of JRD Luxury

3.5 out of 5
JRD Luxury
B-7/113 A, Safdarjung Enclave, New Delhi, Delhi N.C.R

Reviews

5.6
Rating 10 - Excellent. 3 out of 26 reviews" "
Rating 8 - Good. 6 out of 26 reviews" "
Rating 6 - Okay. 5 out of 26 reviews" "
Rating 4 - Poor. 5 out of 26 reviews" "
Rating 2 - Terrible. 7 out of 26 reviews" "

5.2/10

Cleanliness

5.8/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near Deer Park and Hauz Khas. Clean room and friendly staff. Breakfast options are just ok.
Stayed 1 night in Mar 2023

10/10 Excellent

Kushan

Liked: Staff & service, amenities, property conditions & facilities
Overall good to stay

2/10 Terrible

Benelli Srinagar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Aug 2022

10/10 Excellent

Saurav

nice
Stayed 2 nights in Apr 2022

2/10 Terrible

Krishna

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst ever hotel I ever lived. No cleanliness at all. Looks good outside but not inside. They didn’t even have common sense to avoid loud noises (construction work) during night.
Stayed 2 nights in Jan 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not as pictured. Rooms were dirty and smelled like smoke.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

Uthaya

Liked: Staff & service, property conditions & facilities
Dr.Uthayakumar M
Ok
Stayed 1 night in Sep 2019

8/10 Good

SAPNA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Feedback
good
Stayed 1 night in May 2019
Response from JRD on 23 May 2019
Dear Guest, It was a pleasure hosting you at our property and we are glad that you were happy with the services , would request you to grant us the pleasure of hosting you in future also.

2/10 Terrible

REJEESH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was a horrible experience. It also ended up with my shirt stolen from my room. First time in my 23 years of travelling. The photograps on the hotels.com site do not have any resemblence to the actual property. Rooms are dusty, dirty, bed & linen dirty , no connectivty for mobiles inside the room, work going on late into the night and loud noices. One lady in the adjacent room had part of her wall crashing into her room as the workers accidently drilled a big hole through it wrongly. She narrowly escaped.
Stayed 2 nights in Feb 2019
Response from JRD on 23 May 2019
Dear Sir, We sincerely regret that we could not meet with your expectations , however we have taken note about the issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel for my needs near Green Park Area.
Really nice staff. Clean rooms. close to lots of night life and Green Park area of Delhi
Stayed 1 night in Feb 2018
Response from JRD on 23 May 2019
Dear Guest, It was a pleasure hosting you at our property and we are glad that you were happy with the services , would request you to grant us the pleasure of hosting you in future also.

4/10 Poor

Abhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad cleanliness
it was short stay. Hotel is in good location but noisy. could hear people around my room. Staff were ok though during checkout they didn't seem to greet guests. Rooms b dedsheet were stained, towels didn't smell nice .
Stayed 1 night in Dec 2017
Response from JRD on 23 May 2019
Dear Sir, We sincerely regret that we could not meet with your expectations , however we have taken note about the issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.

2/10 Terrible

Abhishek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheat Hotels and Pathetic Service with no empathy
My reservation was cancelled by the hotel a day before the check in while I was in Amsterdam. The hotel manager then charged me double the amount that was shown on hotels.com to give me a really bad room. I was informed that it was hotels.com mistake so, I need to pay more money. Hotels.com refused to get me an alternate hotel as I had checked in the original hotel (What am I supposed to do when I land at 2 AM in the morning during winters?). Anyways, I would not recommend this hotel or hotels.com to anyone.
Response from JRD on 23 May 2019
Dear Sir, We sincerely regret that we could not meet with your expectations , however we have taken note about the issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.

2/10 Terrible

P, Minnesota

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed and Frustrating Experience
I prepaid for 5 nights at this hotel. When we arrived around 5 PM the front desk person, Manoj, seemed very busy and double-checked to see if we were supposed to be at this hotel. After a few minutes he informed us that we were but that we would be moved to a different branch of the hotel chain down the block. It would be an upgrade. He mentioned other names I was familiar with such as the JRD Exotica. We moved down the block to a different hotel as he mentioned. The new hotel only had a room for us for one night and wanted us to go back to the JRD Boutique after the one nigh. This front desk worker said they are not the same hotel chain. I threatened a refund and talked to Mr. Manoj on the phone. He said he would have us come back. We did and got in a room. It felt like the JRD Boutique might have been overbooked, that they do this regularly - working with a neighborhood hotel when overbooked, but they had a room for us when we came back. The room was ok. The water from the shower/tub leaked into the bathroom. We felt unwelcome. I checked out the next day with the front desk staff. It was difficult to contact Expedia to talk about the incident while I was in India. The phone number listed couldn't be reached via a landline in India. My cellphone had no service. There was no email address to contact customer service. I had to ask my sister in the US to make a call for me while we booked ourselves into a different hotel. I am still waiting for a refund.
Response from JRD on 23 May 2019
Dear Sir, We sincerely regret that we could not meet with your expectations , however we have taken note about the issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.

6/10 Okay

prakhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and comfortable stay
Spacious rooms with good room service,made the stay pleasant. But the hotel is a bit far from main road..
Response from JRD on 23 May 2019
Dear Guest, It was a pleasure hosting you at our property and we are glad that you were happy with the services , would request you to grant us the pleasure of hosting you in future also.

8/10 Good

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from JRD on 23 May 2019
Dear Guest, It was a pleasure hosting you at our property and we are glad that you were happy with the services , would request you to grant us the pleasure of hosting you in future also.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Nice location but below average on cleanliness
Although it states free breakfast, there is no breakfast buffet...
Response from JRD on 23 May 2019
Dear Sir, We sincerely regret that we could not meet with your expectations , however we have taken note about the issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.

6/10 Okay

jenny, Melbourne

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty and rundown but location is great
It wasn't the worst I was in. Given the price, It was closed to my expectation. But there are cockroaches in the toilets. I have to kill around five big and small cockroaches before I used it. But the hotel location is good... Walking distance to nice pubs.
Response from JRD on 23 May 2019
Dear Sir, We sincerely regret that we could not meet with your expectations , however we have taken note about the issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pathetic experience. Avoid booking this hotel
Pathetic... no room service at all. No one bothers to even come and check the room condition even after repeated calls in the reception
Response from JRD on 23 May 2019
Dear Sir, We sincerely regret that we could not meet with your expectations , however we have taken note about the issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.

6/10 Okay

Verified traveller

Disliked: Room comfort
Response from JRD on 23 May 2019
Dear Guest, It was a pleasure hosting you at our property and we are glad that you were happy with the services , would request you to grant us the pleasure of hosting you in future also.

6/10 Okay

Dan, Boston, MA

Liked: Cleanliness
Disliked: Property conditions & facilities
Not too great.
This hotel is probably not worth the expense, especially given the large number of nearby options in the same price range. My room was essentially windowless, the bed was uncomfortable (way too soft), and at no point during my stay did the hot water work. Even more frustrating, my calls to the front desk to get hot water resulted in absolutely no action at all. Also, the location can be difficult to access at night, when the entire neighborhood becomes gated off--although this is true of many Delhi areas. On the positive side, the room was clean, and they provided plentiful bottled water. Their 24 hour check-in service is real, and the room was quiet.
Response from JRD on 23 May 2019
Dear Sir, We sincerely regret that we could not meet with your expectations , however we have taken note about the issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from JRD on 25 May 2019
Dear guest, We sincerely regret that we could not meet with your expectations, however we have taken note about The issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.

4/10 Poor

shrus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from JRD on 25 May 2019
Dear guest, We sincerely regret that we could not meet with your expectations, however we have taken note about The issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.

2/10 Terrible

Traveller, Mumbai

Disliked: Staff & service, property conditions & facilities, room comfort
Bad staff
The hotel room was okay but staff and services were bad. Although I have booked the hotel from hotels.com website, during checkin, they could not locate the voucher, and during checkout, they were insisting that I pay. During checkout, I could see many other guests complaining about many things (including no water) - although I have not faced any such issues while staying in my room. The front desk folks were shouting at each other and not paying attention to guests. I went at 9pm to check in, and the room was not yet ready! My room was at the top floor, and there was loud noise in the rooftop at the middle of the night. Overall, a pathetic hotel and I am not going back again.
Response from JRD on 23 May 2019
Dear Sir, We sincerely regret that we could not meet with your expectations , however we have taken note about the issues raised by you and ensure your good self that we will make your stay most comfortable on your next visit.

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Thierry

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Diese Unterkunft wäre gut, wenn sie ordentlich gepflegt würde. Die Realität entspricht nicht den Bildern. Das 'Frühstücksbüffet' ist langweilig und die Tischdecken dreckig.
Stayed 5 nights in Nov 2022