Food court
Check availability

Reviews of Connaught Royale

3.5 out of 5
Connaught Royale
106 Babar Road, Connaught Place, New Delhi

Reviews

7.4

Good

Rating 10 - Excellent. 26 out of 96 reviews" "
Rating 8 - Good. 35 out of 96 reviews" "
Rating 6 - Okay. 16 out of 96 reviews" "
Rating 4 - Poor. 10 out of 96 reviews" "
Rating 2 - Terrible. 9 out of 96 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Joanne Theresa

Travelled with family
Liked: Staff & service
The staff were all friendly and attentive. The room however needs updating. TV didn't work, air con was soo noisy couldn't keep it on. By day 3 our room attendant got our requirements sorted, a toilet roll, 2 bath towels & a hand towel. Breakfast was good, items made to order. Hotel in a good central location near to restaurants etc
Stayed 3 nights in Mar 2024

4/10 Poor

Manjodh, Calgary

Disliked: Amenities
Mood good
Stayed 1 night in Mar 2024

8/10 Good

Lilawatie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. Kitchen staff accommodated me. Reception ensured quovk check on and check out. Overall O would highly recommend this hotel
Stayed 3 nights in Aug 2023

8/10 Good

mohamadreza

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check-in and helpful staff.clean room. Hot water in the shower was not very hot most of the times. It would be a good idea that they provide some slippers inside the rooms
Stayed 6 nights in Apr 2023

8/10 Good

Nigel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was exceptionally thoughtful and considerate in a difficult circumstance.
Stayed 2 nights in Feb 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Although off to a bad start with the night manager claiming the hotel was fully booked when I had in fact pre-paid for my room, the rest of my stay was pleasant. Even being next to the train tracks, the area was very quiet.
Stayed 5 nights in Feb 2023

2/10 Terrible

meenakshi sundaram

Travelled with family and small children, Business traveller
Liked: Property conditions & facilities
Stay away from this property..they don’t have a good system to keep track of money paid by customer and can result in loss of money and fraud. While checking out, the folio statement confirms the same. Better stay away from here
Stayed 5 nights in Jan 2023

2/10 Terrible

Parul

Stayed 1 night in Jan 2023

4/10 Poor

Nancy K

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2022

6/10 Okay

Rohit

Disliked: Cleanliness, staff & service
It was ok
Stayed 1 night in Nov 2022

2/10 Terrible

GAGANDEEP

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
These Guys are just fraud took 3600 and did not even gave the room nor refunded the money as they were the ones who did not gave the room. Rude staff and complete frauds .. BUYERS BEWARE .. I’ll go to media and Twitter to tell everyone about this scam

4/10 Poor

ROY

Stayed 3 nights in Sep 2022
Response from Kulvinder Singh on 21 Sept 2022
Dear Sir,Thanks for your kind feedback. We are glad to know that you enjoyed the stay and services from our team.Looking forward to welcome you again.

2/10 Terrible

Vedant

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Okayish
It was not great at all. The switch boards don’t work in the room. Shower does not work at all. For 3 people the room becomes conjusted but for 2 it’s sufficient. The glass dividing bathroom the room was covered with curtains. The curtains also were not fully touching the floor. Overall it was not that great. Staff was helpful.
Stayed 1 night in Jul 2022
Response from Hotel Manger on 8 Jul 2022
Dear Valued Guest, Thank you for taking the time to review our services. We are extremely concerned to have received your critical feedback about services. We would like to inform you that we have addressed this matter with the concerned team and certainly hope that none of our other guests feel this way again. We can assure you this is an aberration and by no means a reflection of our true potential. We appreciate your views and it is feedback such as yours that enables us to improve and monitor our quality and operations.

4/10 Poor

Debashis

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It was close to CP market
Stayed 1 night in Mar 2022
Response from Hotel Manger on 26 Mar 2022
Dear Mr, Debashish, It was a pleasure having you stay with us at Connaught Royale, New Delhi on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. We are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. Thank you for the feedback. Sincere regards,

10/10 Excellent

Manju

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel, food was simply delicious, was a bit over priced but gives the value for money. Would highly recommend staying here!!
Stayed 3 nights in Dec 2021
Response from Team Connaught Royale on 4 Jan 2022
Dear Guest, It was a pleasure having you stay with us at Connaught Royale, New Delhi on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. At The Connaught Royale, New Delhi, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. Thank you for appreciating the swift services and warm hospitality offered to you. We will look forward to welcoming you back soon. Sincere Regards, Team Connaught Royale

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Good location, watch out for service chg
Pros: Good location, reasonable cleanliness, courteous staff Cons: 1. Watch out for 10% service charge added to all the food ordered from the downstairs restaurant. I dont mind paying 10% as long as the money is directly paid to the workers. 2. For the 3 nights we stayed at the hotel, we did not get hot water even a single day. The best we got was luke warm water. Looking at previous reviews, the hot water problem is chronic. The hotel management however mentioned to us that "a major fault happened this week, due to which no hot water". In conclusion, if you dont mind staying a bit further, you can find much better hotels for the price paid.
Stayed 2 nights in Dec 2021
Response from Team Connaught Royale on 28 Dec 2021
Dear Guest, Thank you for your feedback of your recent stay with us at Connaught Royale, New Delhi. I am disheartened to note your unsatisfactory experience at our hotel . Please be assured that the same has been shared with the concerned team and the department heads for corrective measures and improvement. Inconvenience caused to you is deeply regretted. We look forward to your continued support and patronage to Connaught Royale , New Delhi. Regards , Team Connaught Royale

8/10 Good

Venkatesh

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the CBD Area. Nice property. Good Upkeeping!
Stayed 1 night in Oct 2021
Response from Team Connaught Royale on 23 Oct 2021
Dear Guest, Greeting! Thank you for taking your valuable time & reaching out to write your wonderful review of Connaught Royale New Delhi. We are delighted to learn that you had a memorable stay with us and created some great memories. Hence, we look forward to welcoming you back home soon. Regards, Team Connaught Royale

6/10 Okay

Pratim

Business traveller
Disliked: Cleanliness, staff & service
We booked with the double price that they are offering to the people without prior booking. Employees are unaware of many things. There was air port shuttle mentioned during at this website but they refused the service. One of the employees is so rude. He was unwilling to provide extra toiletries for two days'stay. During room service they did not change the bed cover (which has stain), did clean toilet seats. How hotels.com chaged so much for sucha cheap hotel is beyond imagination
Stayed 2 nights in Jun 2021
Response from Team Connaught Royale on 26 Sept 2021
Dear Guest, Greetings from Hotel Connaught Royale! Guest feedback is taken seriously by our team as it helps us assess the areas that require our attention. Your continued patronage is of utmost importance to us and your concerns have been noted and shared with the respective department for requisite amendments to be done at the earliest, however you have booked the room at best available rate for the day and team has upgraded your room to the studio apartment, whereas your booking was for deluxe category. We hope to welcome you back soon for a flawless stay experience. Best Regards, Team Connaught Royale

10/10 Excellent

Anu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from Team Connaught Royale on 26 Sept 2021
Dear Guest, Greeting!!!! Thank you for taking your valuable time & reaching out to write your wonderful review of Connaught Royale New Delhi. We are delighted to learn that you had a memorable stay with us and created some great memories. Hence, we look forward to welcoming you back home soon. Regards, Team Connaught Royale

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021
Response from Team Connaught Royale on 26 Sept 2021
Dear Guest, Greeting!!!! Thank you for taking your valuable time & reaching out to write your wonderful review of Connaught Royale New Delhi. We are delighted to learn that you had a memorable stay with us and created some great memories. Hence, we look forward to welcoming you back home soon. Regards, Team Connaught Royale

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SCAMMERS
They sent me a taxi to pick me up at the airport, a driver by the name of "Milkha Singh" (cab number DL1T9452) who was unprofessional, didn't help me with my bags, parked way too far from the airport and was a horrible driver we nearly hit other cars over 10 times. I paid even more than the agreed fees of 1575 rupees (paid 1590) to the taxi driver upon arrival. On checking out the hotel manger accused me of not paying and Milkha said I only paid him 120 rupees as a tip (basically stole the 1590 rupees from me) and they required that I pay the fair again. The manager was shouting on me and accusing me of lying saying his driver never lies. It was a scam to make me pay again. Very unprofessional and bad management. Even more the hotel didn't have HOT water in the shower during my stay in winter and told me if I need hot water they'll provide it in a "bucket". The bed sheets were dirty and stained and I asked them to change them, the new ones were stained as well with brown/bloody stain. Room services didn't clean the room for 2 consecutive days out of my 5 days. I got to the hotel at 5 in the morning and the hotel was closed even though I called them earlier to inform them of the time I arrive, had to wait over 15 minutes in the cold till my parents called the hotel from my home country (to check if I arrived at the hotel or not) waking up the receptionist. Overall I wouldn't recommend this hotel to anyone, it's over priced for the service they offer. Horrible hotel.
Stayed 5 nights in Nov 2020

6/10 Okay

Maheshk, London

Travelled with family
Disliked: Cleanliness, amenities
Hotel is in a good location, unfortunately hotel very compact, it also reflect the room size and the reception is part of the dining area which feels very compact, breakfast is very limited, if you if you have a lied in for a late breakfast, then breakfast is very limited as they do not replenish. 4 star is really a 3 star
Stayed 3 nights in Feb 2020

8/10 Good

Tk, Chicago

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Average sized rooms but in good condition and prompt service!
Stayed 3 nights in Jan 2020

6/10 Okay

Wendy

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Vinanthi

Stayed 1 night in Dec 2019

10/10 Excellent

Allen, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very polite and friendly. We were early and they accommodated us.
Stayed 4 nights in Nov 2019

4/10 Poor

Ioana

Disliked: Staff & service, property conditions & facilities
Average
Giving this place 2 stars: 1 for location, 1 for food. Otherwise, we had several issues. Contacted the hotel 3 times through Hotels.com to arrange airport pick up, completely ignored. When I’ve email them directly, they finally responded. Room wasn’t exceptional, but quite dusty, with some mosquitos around. There was air-con and sheets and towels clean. During the first night, our phone randomly phone twice, waking us. Other guests started singing and shouting on the hallway and kept their room’s door open. We had to ask them twice to lower their voice. The next day when we came back in the evening, we had to phone twice for toilet paper. Major issue at the end with payment. The receptionist wanted us either to pay in cash or to pay in our home currency. All other hotels we stayed at give us the option to pay in rupees via card, so we ended up paying at a very bad rate and the receptionist blankly refused to give us the option to pay with card in rupees. Food: a few good options for breakfast, but on the basic side. Option to order freshly made omelettes and dosas. We had the options to get one free meal a day – food was very good, especially chilly chicken and chilly panner. Servers also nice and attentive. Location: very good, a walk away from Connaught Place, which has plenty of shops and eating places.
Stayed 4 nights in Oct 2019

10/10 Excellent

Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

J

Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I have reserved the room for 2 persons, amenities were for 2 person. When asked - they said the amenities is per room. Well, w2 persons can share a shampoo and a shower gel, maybe... but not a soap, a body lotion and a shaving/brushing kit. Only at the second day I discovered there was a brushing kit in the hotel's amenities, because the day before - the housekeeping simply had not put it, so I was not aware it was in the amenities I had paid for and I had been entitled to. Only the thrid day I discovered there was a shaving kit in the hotel's amenities, because the day before - the housekeeping simply had not put it, so I was not aware it was in the amenities I had paid for and I had been entitled to. I had not been compensated for the days beofre that I had to purchase and use muy own. Then, I reserved for 2 persons. Including an Indian colleague. They forbid (contrary to many other hotels) Indians from Delhi to stay to sleep. Fear of prostitutions. Even from Same sex. so only Indians coming from other states. Well, this I have to know in advance (the meaning of Local IDs) and check with the colleague coming or the candidate coming for interviwes what their local ID is. And if they come in the middle of the night for a SkyPe interview (three parties: myself, himself and the US - time differences) and they do not want to go to the other side of Delhi in the night because of secirity bissues - then I am a bit annoyed, and there is no solution
Stayed 3 nights in Aug 2019

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second stay.
Clean room. Clean bathroom. Very good breakfast.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in central New Delhi, if you have never traveled to India before you do not need to worry the staff are very helpful, they will order you a taxi or tell you which metro lines etc to catch.
Stayed 3 nights in Jul 2019

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
We were at this hotel for two nights and enjoyed our time there. The staff was great and very welcoming. The breakfast had a nice selection of Indian and non-Indian foods. They also had fresh cooked omelets in a number of different styles - cheese, masala, etc. the rooms frig had room for bottles of water as well as any other sweets we wanted to chill. The bathroom was great with a nice quantity of hot water. The hotel is distance from old Delhi but very close to New Delhi sites. We highly recommend Benegli Market which is only about 500 meters down the street as well as a side market only 2 min from the hotel with wonderful food. We enjoyed the low key atmosphere outside of the hotel that allowed for easy walks with few hassles except for tuk tuk drivers but great that hey are there if you want to go somewhere .
Stayed 2 nights in Mar 2019
Response from Team - Hotel Connaught Royale, New Delhi on 25 Mar 2019
Dear Mr. Kathy, Greetings from Connaught Royale, New Delhi !! Thank you very much for choosing Hotel Connaught Royale for your stay and taking time to write a review about us. Your comments have been shared with the entire team. It was indeed our pleasure to host you. Excited to welcome you again. Warm Regards !! Thanks & Regards,

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Absolutely fantastic hotel! Cosy and comfortable right in the heart of Delhi. 5 mins walk to Connaught Place, 10 mins to the rail station. The staff were amazing! Each getting to know each guest, and tailoring their service to suit each and every guest! We stayed here twice, once before going to Punjab, and after. My mother and sister caught severe food poising in Punjab, thus putting a damper on the last five days of holiday. At the first signs of symptoms, the hotel called their on call doctor who visited twice a day to administer meds. The entire staff could not have done any better in making sure that their unwell guests were comfortable! Constantly checking in, having chef make lite foods. Moreover and importantly, the Owner of the hotel was personally involved with all the guests. Especially making everything as comfortable for my mother and sister. The owner of the hotel that puts his guests needs first was massively respectful. I'd give this hotel 10/10! 100% outstanding. I'm heading back to India in a few weeks, defiantly staying there again! P.s its right opposite The World Trade center of Connaught Place. That opens at 0930, it has a charming cafe, travel agents, banks and currency exchange. The air port was offering 75 Rupees to the Pound Sterling, when the rate was 91 to to the Pound. The exchange at WTC did it for 90 to the Pound!
Stayed 5 nights in Mar 2019
Response from Team - Hotel Connaught Royale, New Delhi on 27 Mar 2019
Dear Sir, Greetings from Connaught Royale, New Delhi !! Thank you very much for choosing Hotel Connaught Royale for your stay and taking time to write candid n fabulous review about us. Your comments have been shared with the entire team. It was indeed our pleasure to host you. Excited to welcome you again. Thanks & Regards

10/10 Excellent

Ania, Malden, us

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in that hotel for few days. I had clean room and bathroom with a delicious breakfast.
Stayed 1 night in Mar 2019
Response from Team - Hotel Connaught Royale, New Delhi on 7 Mar 2019
Dear Ania, Greetings from Connaught Royale, New Delhi !! Thank you very much for choosing Hotel Connaught Royale for your stay and taking time to write a review about us. Your comments have been shared with the entire team. It was indeed our pleasure to host you. Excited to welcome you again. Warm Regards

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Great location and nice room. Unfortunately we ran into a few problems with our room such as having a lukewarm shower the first night, shower flooding every night. The TV didn’t work and the kettle broke. Also on our last night the aircon stopped working completely.
Stayed 5 nights in Feb 2019
Response from Team - Hotel Connaught Royale, New Delhi on 4 Mar 2019
Dear Guest, Thank you for your detailed feedback. It is our constant endeavor to provide our guests with best of experiences and overwhelming hospitality. Hence, we are disappointed to know that your experience with us has not been at par with your expectations. Thank you for your valuable feedback, it has been passed on to the relevant departments and measures have been taken in the best interest of our valued patrons. I am sure you will find a marked change on your next visit Please accept our sincere apology for the inconvenience caused to you during your visit. Thank you again for your valuable feedback and we look forward to the opportunity of welcoming you soon. Thanks & Regards,

8/10 Good

Verified traveller

Stayed 4 nights in Jan 2019
Response from Team - Hotel Connaught Royale, New Delhi on 29 Mar 2019
Dear Guest, Greetings from Connaught Royale, New Delhi !! Thank you very much for choosing Hotel Connaught Royale for your stay and taking time to score us. It was indeed our pleasure to host you. Excited to welcome you again. Warm Regards

2/10 Terrible

Kuldip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very disappointed
Hotel is not up to the mark . The bathrooms clogged ... water coming to the bedrooms ... service very bad ... very disappointed
Stayed 3 nights in Jan 2019
Response from Team - Hotel Connaught Royale, New Delhi on 6 Feb 2019
Dear Ms. Kuldip, Thank you for your detailed feedback. It is our constant endeavor to provide our guests with the comfort,quality stay & the best of hospitality. Hence, we are disappointed to know that your experience with us has not been at par with your expectations. Thank you for your valuable feedback, it has been passed on to the relevant departments and measures have been taken in the best interest of our valued patrons. I am sure you will find a marked change on your next visit. Please accept our sincere apology for the inconvenience caused to you during your visit. Thank you again for your valuable feedback and we look forward to the opportunity of welcoming you soon.

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities
There was no hot water. I had to call the desk repeatedly with no response. After the 3rd time calling they said the boiler was being repaired. It happened again the next day, and then they changed the excuse to something about no hot water during off peak times. Hot water is e necessity. we come to hotels to bath and rest simply put. The shower dorrs were not installed properly and all the water created a pool in the washroom. I had to soak up the water with towels on the floor and my feet were always wet. The plumbing fixtures were loos and about to break. The lock on the washroom door didn't work. They didnt allow my brother(whom I came to visit in India) to my room. No guests policy etc. And other complaints not worth my time to mention.
Stayed 2 nights in Dec 2018
Response from Team - Hotel Connaught Royale, New Delhi on 3 Feb 2019
Dear Sir, Greetings from Connaught Royale, New Delhi !! Thank you very much for choosing Hotel Connaught Royale for your stay and taking time to write a review about us. We feel sorry for this unexpected experience. Kindly consider this in isolation, as these are not the standard of our product. Your comments have been shared with the entire team We have taken all the corrective measures to put the things right. Look forward to welcome you again. Thanks & Regards, Team - Connaught Royale, New Delhi

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Team - Hotel Connaught Royale, New Delhi on 20 Dec 2018
Dear Ms. Anna, Greetings from Connaught Royale, New Delhi !! Thank you very much for choosing Hotel Connaught Royale for your stay and taking time to write a review about us. Your comments have been shared with the entire team. It was indeed our pleasure to host you. Excited to welcome you again. Warm Regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and excellent staff. I wholeheartedly recommend this hotel .
Stayed 4 nights in Dec 2018
Response from Team - Hotel Connaught Royale, New Delhi on 20 Dec 2018
Dear Guest, Greetings from Connaught Royale, New Delhi !! Thank you very much for choosing Hotel Connaught Royale for your stay and taking time to write a review about us. Your comments have been shared with the entire team. It was indeed our pleasure to host you. Excited to welcome you again. Warm Regards

8/10 Good

Raghunathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and comfortable stay!
The room was cozy and comfortable and the hotel staff were helpful. The offering for the breakfast was decent but had limited spread. The TV set remote wasn't in condition requiring some special skills to surf thru & watch the programs.
Stayed 3 nights in Dec 2018
Response from Team - Hotel Connaught Royale, New Delhi on 20 Dec 2018
Dear Mr. Raghunathan, Greetings from Connaught Royale, New Delhi !! Thank you very much for choosing Hotel Connaught Royale for your stay and taking time to write a review about us. Your comments have been shared with the entire team. It was indeed our pleasure to host you. Excited to welcome you again. Warm Regards

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast. Friendly. Only downside was I’d booked an upgrade room with city view but was given basic room looking directly into the kitchen. Told only room available. Was a late arrival on a short stay so couldn’t argue too much. Otherwise would have been 5 star.
Stayed 2 nights in Oct 2018
Response from Team - Hotel Connaught Royale, New Delhi on 9 Dec 2018
Dear Mr. Mark, Greetings from Connaught Royale, New Delhi !! Thank you very much for choosing Hotel Connaught Royale for your stay and taking time to write a review about us. Your comments have been shared with the entire team. It was indeed our pleasure to host you. Excited to welcome you again.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Team - Hotel Connaught Royale, New Delhi on 3 Dec 2018
Dear Guest, Greetings ! Thanks for sharing the feedback of your stay and appreciating the facility. Your feedback has been shared with the entire team. Look forward to welcome you. Thanks & Regards

10/10 Excellent

Pratik, Aurangabad, Maharashtra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel to stay for business travellers as well as tourists. Location is excellent, amneties are good, cleanliness and room comfirt are good, staff is extremely courteous. Value for money
Stayed 2 nights in Nov 2018
Response from Team - Hotel Connaught Royale, New Delhi on 25 Nov 2018
Dear Mr. Pratik, Greetings from Connaught Royale, New Delhi !! Thank you very much for choosing Hotel Connaught Royale for your stay and taking time to write a review about us. Your comments have been shared with the entire team. It was indeed our pleasure to host you. Excited to welcome you again. Warm Regards

8/10 Good

Fatima

Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2018
Response from Team - Hotel Connaught Royale, New Delhi on 25 Nov 2018
Dear Ms. Fatima, Greetings from Connaught Royale, New Delhi !! Thank you very much for choosing Hotel Connaught Royale for your stay and taking time to write a review about us. Your comments have been shared with the entire team. It was indeed our pleasure to host you. Excited to welcome you again. Warm Regards

6/10 Okay

Verified traveller

Stayed 3 nights in Nov 2018
Response from Team - Hotel Connaught Royale, New Delhi on 25 Nov 2018
Dear Valued Guest, Greetings from Connaught Royale, New Delhi !! Thank you very much for choosing Hotel Connaught Royale for your stay and taking time to write a review about us. Your feedback will be shared with the entire team. It was indeed our pleasure to host you. Excited to welcome you again. Warm Regards

4/10 Poor

Verified traveller

Disliked: Cleanliness
Great location, questionable accommodations
The front end and food staff were great! However, there were stains on our bed covers and the water from the shower didn’t drain, it flooded the whole washroom with soap residue. There was nowhere to lounge also.
Stayed 4 nights in Oct 2018
Response from Team - Hotel Connaught Royale, New Delhi on 4 Nov 2018
Dear Sir, Greetings from Connaught Royale, New Delhi !! Thank you very much for choosing Hotel Connaught Royale for your stay and taking time to write a review & appreciating the hospitality of the front end staff and food too. Your comments have been shared with the entire team. We have taken the measures to resolve the room concerns. It was indeed our pleasure to host you. Excited to welcome you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Team - Hotel Connaught Royale, New Delhi on 31 Oct 2018
Dear Sir/Madam, Greetings from Connaught Royale, New Delhi !! Thank you very much for choosing Hotel Connaught Royale for your stay and taking time to write a review about us. Your comments have been shared with the entire team. It was indeed our pleasure to host you. Excited to welcome you again. Warm Regards Team Connaught Royale

8/10 Good

ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Team - Hotel Connaught Royale, New Delhi on 25 Oct 2018
Dear Andrea, Greetings - Hotel Connaught Royale Team Thank you so much for sharing your stay experience rating with us. We also enjoyed serving you. Your feedback will be shared with the entire team. Look forward to welcome you again ! Thanks & Regards