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Reviews of Bluejaz Resort and Waterpark

3 out of 5
Bluejaz Resort and Waterpark
Island Garden City, Samal, Davao del Norte

Reviews

5.4
Rating 10 - Excellent. 5 out of 30 reviews" "
Rating 8 - Good. 4 out of 30 reviews" "
Rating 6 - Okay. 4 out of 30 reviews" "
Rating 4 - Poor. 10 out of 30 reviews" "
Rating 2 - Terrible. 7 out of 30 reviews" "

5.8/10

Cleanliness

5.8/10

Staff & service

3.0/10

Amenities

4.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2022

2/10 Terrible

John

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel booked my room and took my money even though they have been closed for over a year. RIP OFF! Do not book a room. Expedia did refund and was very helpful
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Its over price without the pool its not working.... what a ripped off .... its scam place , dont waste ur time guys
Stayed 1 night in May 2019
Response from Bluejaz on 22 Jun 2019
Dear Ma'am / Sir, Every Tuesday of the week is schedule for cleaning and maintenance of the swimming pool and water slides that is why the pool is not available or except in seldom cases that there's a trouble in the water slide machine, that the time when the pool is not operating. Have a good day!

4/10 Poor

C

Disliked: Cleanliness, property conditions & facilities
The place is overrated considering the condition of the resort. It needs rehab and refurbishing. If your looking for fun, adventure it's not the place to go.. If you want a place just to have a quite time then it is, but it's overpriced. I booked 2 nights of stay and cancelled the second night. The good side tho, its staff were accommodating and breakfast serve were good enough.
Stayed 2 nights in May 2018

4/10 Poor

Greg

Disliked: Cleanliness, property conditions & facilities, room comfort
Very disapointed
Was very disappointed when i arrived, only 1 of the water slides open and is not open all day , plus the noise of the water slide pump very loud .Resort requires a lot of maintenance . Room was very small i was glad i only stayed 2 nights not worth the money you pay .

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
It's nice place for family dihos
I stayed there with my family 4 adult and 2 children in 1 big room and we feel comforteble

10/10 Excellent

Koh WT, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very family friendly place to stay, rest and relax
A very good resort for families who love water sport. The 3 things I love the most are the Gigantic Slides, the infinity pool and also the zip line. The staff are also very friendly, and they are always available when you need help or any assistance. A very good resort that I'll surely recommend and go back to stay again.

6/10 Okay

The Wanderer, Tralee

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Good for the locals
The staff are friendly and helpful and do their best to make the 'resort' presentable to visitors. However, it is difficult to ignore the lack of a decent beach, the flies, the tiny 'Infinity Pool', the awful food and the mind-numbing techno pop music blaring from two huge speaker cabs near reception. To be fair, they do vary this by blaring out Bryan Adams from time to time. The Jazmin rooms claim to sleep 5 people, but the rooms are small. When an extra three mattresses are added to the room there is no floor space. The bathrooms are old and pokey, but seem to be clean even if the doors suffer from lack of oil and don't close properly. There is a kettle for tea and coffee making, but no actual tea or coffee provided. Some basic toiletries are provided such as a dental kit and soap. The aircon works well if a little noisy. The rooms are highly priced probably to cover the cost of the super slide, which is included and armbands provided for unlimited access. I have seldom had worse food or cocktails anywhere and I have travelled widely. Best to bring your own food. However, the locals seem to love the place and one can wallow in the sea pools at high tife if you don't mind stepping on sharp coral and seaweed on your way in. Kids don't mind bad food and modern accommodation and will love the kiddies' pool.

2/10 Terrible

Paul

Disliked: Staff & service, room comfort

4/10 Poor

Mark, Davao City

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Jazmin Rooms
Do not ever get the Jazmin rooms. The room are OK, but the comfort rooms are completely disgusting. Mold, mildew, dirt everywhere. The door are rooted through. They have a really bad smell.

6/10 Okay

Roger, London

Basic accomodation with good pool & beach.
Overall, we enjoyed our stay. Booked a room for four adults but only one double bed in room when we arrived but they soon added extra beds. The pool was very clean and had a lifeguard. The beach is adjacent to pool and is also clean. The bar service was good and the food mostly good. The resort has a boat shuttle to Davao and is cheap.

2/10 Terrible

MIK, UAE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blue jazz- BAD
Not at all recommended- no matter what.. I booked for 2 nights but stayed only 1 and checked out even though i lost a night's amt. Food is pathetic and service as bad. Unfriendly staff . Rooms are like3rd grade lodging. much better is to go to paradise which is beside this .. You will love it and the price difference is hardly any.

10/10 Excellent

Terance, Brillion, WI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bluejaz Resort and Waterpark - pure paradise!
My family and I stayed at the Bluejaz Resort this past weekend (1/20/12 - 1/22/12), and in my opinion it was like paradise! I highly recommend it! I'm an American man who is pretty picky about cleanliness, comfort, good food and good service, and I've traveled alot in my years, but this place tops them all. The staff there are hands-down the nicest, most accommodating, most eager to please, and the most genuinely friendly and respectful I have ever experienced, and the accommodations and food were top-notch. And the place is gorgeous!

10/10 Excellent

Allen, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blue Jaz
Enjoyed our stay there. Paritcularly liked the welcome Drums as the people arrived on the ferrys. The atmosphere was good and the food and service was excellent

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
So unprofessional
Felt like this was run by 6th graders. No lie. It took 4 people to find the television had a separate remote, 3 people to change the combination of the safe. The safe was not bolted down. Convenient for the thief to have all your valuables in one place. The remote for the cable box had a range of 3 feet. Hardly worth having a remote. The fridge smelled like someone stored a skunk in it. The resort was not nice. The room was ok, not clean or dirty, just average. The room was big.

2/10 Terrible

yssay, cavite

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Martin, London, UK

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
OK but nothing special
Blue Jaz, like many hotels in Philippines, does not live up to the promise of its website. For the most part, the hotel was scruffy and run-down and was clearly aimed at the local day visitor market rather than international tourists. That said, the Fiji rooms were clean and well appointed, though not all of the advertised facilities were working. In particular, our TV stopped working after the first day and was still broken after a week and the WiFi connection was unreliable - either slow or not working at all. The restaurant was also disappointing - a limited selection of food and unimaginative cooking. Nevertheless, for the price it was a pleasant place to stay for a few days of relaxation.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Roy, United Kingdom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
spend day but not a night
The accommodation is just terrible shower and toilet of a 3rd world country. No tea coffee TV with 4 channels no housekeeping if staying more than a day. Now for the good side If staying for just a day and not overnight you should enjoy yourself as long as not raining. When tide out the swimming pool so small just overcrowed and not worth using, For a day's visit yes would go just for the experience but certainly not to spend a night or two.

10/10 Excellent

Sherif, Hamden, CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort to forget about it all!
When you arrive manila airport, you need to be transferred to the other side of the airport. Don't wait for the free shuttle as it will take you 30 min or more in waiting, and you may miss the flight to Davao! Instead, take the cab, it costs only 2 dollars!

10/10 Excellent

カール

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ビーチに近く快適なホテル
素敵でした。夜はバベキューができます。料金も格安でした。 ただ行った日が雨で、次の日はいい天気でしたが、プール、ウォータースライダーがやってなくてざんでした。

2/10 Terrible

Shinji, 神奈川

Disliked: Cleanliness, property conditions & facilities, room comfort
今は、おすすめ出来ません。
今回、このホテルの金額に見合うサービスではなく想像していたものと違いとてもがっかりしました。滞在した部屋はスタンダードクラスです。 シャワーは温水が出ましたが少量しか出ないにも関わらず排水が悪く洗面場所にまで溢れてきてしまう。 テレビは操作が解らず見る事が出来ない。 滞在中は新しく建設中のため朝からものすごい工事の騒音で全くリラックス出来ません。 家族が楽しみにしていたウォータースライダーはメンテナンス中の為現在使用出来ません。 WIーFIが使えると有りますが部屋では繋がりません、外にあるバーで多少電波が届く程度です。 但し、海の景色はとても綺麗ですので海辺ではリラックスできると思います。

4/10 Poor

antlers

Liked: Staff & service
Disliked: Property conditions & facilities
現在,経営者の訴訟中で施設が使用できない。
現在,経営者の内うちの訴訟中との事で海に有るウォータースライダーが使用不可・・・・昨年使用可能なプールも使用不可・レストランもなし・・・スタッフは非常に丁寧でサービスを心得ている様だ。又,以前より砂浜がホワイトサンドになっていたり海の中に石ころ・岩が取り除かれ・・・砂浜のごみも始終清掃していたのは良い事だ。しかしパールファームに比較するとサーマルで2番目のリゾートは思えない。パールファームと雲泥の差だなと感じた。

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

2/10 Terrible

hyun gu, 울산

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
최악의 서비스 최악의 생일파티
최근 몇년동안 여러나라 여러 호텔을 이용했고 또한 필리핀다바오 지역은 회사가 위치해 있는 관계로 인해 매달 장기 출장읒 가는곳이지만 정말 최악의 호텔 이었으며 호텔닷컴의 처리도 매우 불성실 했다.40% 로 할인된 1박 가격이 11 만원 이었는데 룸에는 tv도 물한병도 없었으며,타월도 세면 타월 달랑 두장 뿐 일정도로 최악이었다. 호텔 직원과 장장두시간동안 싸우면서 호텔닷컴 상담원과 국제 전화를 6 차례나 했지만 해결된건 없었으며,결국 직원들과 나 또한 허기지고 지쳐서 1박을 했다. 덕분에 크리스마스 이브 와 직원의 생일 파티 분위기가 엉망이었던 아주 분통이 치미는 1박이었다. 호텔닷컴은 고객들을 상대로 단순히 수수료만챙길것이 아니라 최소한 예약정보와 비슷한 서비스는 제공하는지 체크해야 한다고 본다. 물론 때로는 예약했는 룸타입이 없는 경우도 많으며 그럴때는 어느호텔이나 마찬가지로 좀더 좋은 룸을 제공하지만 기본적으로 예약사이트 정보와 동일 한지의 여부는 체크하길 바라며 상담직원의 역량도 좀 더 키워주길 바란다.정말 최악의 서비스 였다

6/10 Okay

Micke, Värmland

Disliked: Cleanliness, property conditions & facilities, room comfort
Bluejaz
Tja standardrummen var inget att hurra över..ac var enda +...mycket slitna rum ,trasiga täcken..städningen var dock bra..men har man inte höga krav så är det ok..

8/10 Good

Joseph, Österreich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kleiner privater Strand mit schönem Pool
nur die Fiji Bungalows sind empfehlenswert und wirklich sehr schön, da direkt neben Restaurant und Pool und Strand. freundliches Personal, hilfsbereit Ab 17 Uhr keine Möglichkeit mehr, aus der Anlage zu kommen

4/10 Poor

Claudio, Bangkok

Disliked: Staff & service, property conditions & facilities, room comfort
Bluejaz Resort and Waterpark wunderbar gelegen
aber leider wird nichts daraus gemacht. Tatsächlich liegt das Hotel an bester Lage gerade auf einer kleineren Insel zirka einen Kilometer vom Festland von Davao entfernt. Grundlage für ein Paradies. Dieses Resort wirkt aber ziemlich heruntergekommen. Und zwar sowohl was die gemeinsamen Räume betrifft als auch die Zimmer. Das Internet in den Zimmern funktionierte nicht. Im Restaurant funktionierte es nur teilweise. Die Zimmer sind sehr schlecht ausgerüstet. Es gibt fast keine Abstellflächen. Das Personal war freundlich und hilfsbereit, wirkte aber überfordert und teilweise inkompetent.