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Reviews of La Quinta Inn & Suites by Wyndham Danbury

2.5 out of 5
La Quinta Inn & Suites by Wyndham Danbury
116 Newtown Road, Danbury, CT

Reviews

8.2

Very good

Rating 10 - Excellent. 449 out of 1003 reviews" "
Rating 8 - Good. 312 out of 1003 reviews" "
Rating 6 - Okay. 117 out of 1003 reviews" "
Rating 4 - Poor. 81 out of 1003 reviews" "
Rating 2 - Terrible. 44 out of 1003 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

brianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay very quiet and has an arcade room.
Stayed 1 night in Apr 2024
Response from Senka Thompson on 2 May 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Danbury. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and efficient staff. I would stay here again.
Stayed 1 night in Apr 2024
Response from Senka Thompson on 2 May 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Danbury. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Gary

Stayed 6 nights in Apr 2024

8/10 Good

Neuci

Stayed 2 nights in Apr 2024

2/10 Terrible

Craig

Liked: Cleanliness
Disliked: Property conditions & facilities
The heat in the room does not work. I was told to wait 30 minutes for the hot air to come out of the unit. I waited, no hot air. They are supposed to switch me to a new room. I've been waiting 20 minutes since they said they would be right up. I'm tired and I just want to go to bed.
Stayed 1 night in Apr 2024
Response from Senka Thompson on 22 Apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Danbury. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
agent gave me the room I needed.
Stayed 1 night in Apr 2024
Response from Senka Thompson on 2 May 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Danbury. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Deidre

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parts of the property are under renovation, which gave the exterior a shabby look. The Gallo family restaurant which is attached is “ closed until further notice”. It looks like it’s been closed for a long time! The interior was very clean and the room was very spacious! Breakfast offerings are mediocre- bagels, toast, cold cereal, oatmeal packets, make your own waffles, and scrambled eggs and sausage. Healthier breakfast options would be appreciated.
Stayed 1 night in Apr 2024

6/10 Okay

Thomas

I did not check out the property. Why did you ask? What staff, I met the guy who checked me in and the women in the morning at the breakfast area. other than that none. I saw a nice gym, but didn't use. the room was ok.
Stayed 1 night in Apr 2024

4/10 Poor

Samantha

Travelled with pets, Travelled with partner
They say they’re pet friendly but don’t tell you they want a $150.00 fee for each pet
Stayed 2 nights in Apr 2024
Response from Senka Thompson on 9 Apr 2024
Hello Samantha, Thank you for your review, we are a pet frendly hotel however we do not charge 150 dollars as you stated, our pet fee is 25 dollars per night max of 75 dollars per stay.

10/10 Excellent

Mark

Stayed 1 night in Apr 2024

10/10 Excellent

charlene

Liked: Cleanliness, staff & service
Nice clean hotel but showing age ie rusted hinges on doors..but well kept
Stayed 1 night in Apr 2024
Response from Senka Thompson on 9 Apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Danbury. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Mitchell, Gorham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large comfortable clean room
Stayed 1 night in Mar 2024
Response from Senka Thompson on 2 Apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Danbury. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms
Stayed 1 night in Mar 2024
Response from Senka Thompson on 2 Apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Danbury. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

juan c

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disappointing, tv not working
Stayed 1 night in Mar 2024
Response from Senka Thompson on 9 Apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Danbury. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

nanci

Liked: Cleanliness, staff & service, property conditions & facilities
easy on and off the highway... nice and quiet. good sleep.
Stayed 4 nights in Mar 2024
Response from Senka Thompson on 2 Apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Danbury. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Frank A

Liked: Cleanliness, staff & service, property conditions & facilities
The place was fine
Stayed 1 night in Mar 2024
Response from Senka Thompson on 2 Apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Danbury. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Doreen, Revere

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in and its location to the highway
Stayed 1 night in Feb 2024
Response from Senka Thompson on 5 Mar 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Danbury. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service
Nice and clean but older Holiday Inn type property
Stayed 1 night in Feb 2024
Response from Senka Thompson on 5 Mar 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Danbury. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Wendi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Demetrius

Travelled with partner
Disliked: Staff & service
Form the start the experience was terrible. They charged my debit card twice but told me I could not check in because the charge was still pending, so I had to put down a credit card. But I couldn’t give them a credit card over the phone so my partner had to drive over to the hotel to drop one off. The shower shelves were falling off the shower and the rooms smelled like a nursing home. They proceeded to charge my debit and credit card for the stay, so I had to call my bank and spend a good hour sorting the whole thing out. Would NOT recommend, there are other hotels roughly the same price with much better service.
Stayed 4 nights in Feb 2024
Response from Senka Thompson on 7 Feb 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Danbury. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

DAVID, Charlotte

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Old, tired property. TV volume did not work.
Response from Senka Thompson on 7 Feb 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Danbury. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

nanci

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
the front desk staff especially Jessica were very helpful when I needed to print some materials from my lap top. Room was very clean and extra towels were given to me without my request... Very comfortable stay.
Stayed 7 nights in Jan 2024
Response from Senka Thompson on 7 Feb 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Danbury. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Robert

Stayed 1 night in Jan 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diane on the morning shift was fantastic- loved talking with her. She made breakfast time very enjoyable
Stayed 3 nights in Jan 2024
Response from Senka Thompson on 7 Feb 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Danbury. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Odd checkin
Strange checkin, they said the credit card processor is not set up so I had to write down my credit card info on a form - very odd and made me uncomfortable. Then, the heat in the room wasn’t great, although it was loud, and there was only a very thin blanket on the bed.
Stayed 1 night in Jan 2024
Response from Senka Thompson on 7 Feb 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Danbury. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Larissa

Stayed 1 night in Jan 2024

10/10 Excellent

Sandra

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, quiet, and affordable
Stayed 1 night in Jan 2024
Response from Senka Thompson on 7 Feb 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Danbury. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Lucille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed in king deluxe suite as had some computer work to do. Great set up, comfortable room. Pleasant staff, decent breakfast, would stay here again
Stayed 2 nights in Jan 2024
Response from Senka Thompson on 7 Feb 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Danbury. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Yomaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay.
Stayed 2 nights in Dec 2023
Response from Senka Thompson on 7 Feb 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Danbury. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Rich

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than being a little bit dated, our stay was very nice, the King bed was super comfortable, the room was very good sized, the property is dog friendly, and the Staff was very kind, friendly and helpful.
Stayed 1 night in Dec 2023
Response from Senka Thompson on 7 Feb 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Danbury. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Taina

Stayed 1 night in Dec 2023

10/10 Excellent

Clayton

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Quinta is pet friendly - and with two medium size dogs, that is the most important consideration. The room and facility was clean, the continental breakfast filling, and the staff courteous. As a traveling pet owner, that is all we ask for.
Stayed 1 night in Dec 2023
Response from Senka Thompson on 7 Feb 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Danbury. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay
My stay was fine overall. The lobby was nice, decorated for the holidays. The room was decently comfortable and was quiet (I was on the top floor and the back of the building so not facing the road).
Stayed 1 night in Dec 2023
Response from Senka Thompson on 7 Feb 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Danbury. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Becky

Stayed 1 night in Dec 2023

4/10 Poor

fred

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The place charged us for a dog with no warning beforehand, and the advertisement for the inn said "dog friendly." I w as charged 25. -five days after we departed. Also, the inn advertiseses a restaurant next door(Gallo). It was not open on that day, and apparently is never open except for special events. also ice machines hard to find. microwave there but hard to find. staff was pleasant, though limited.
Stayed 1 night in Dec 2023
Response from Senka Thompson on 18 Dec 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Danbury. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that. Our website states that there is a 25 dollar nonrefundable pet fee,as well as the registration and pet policy agreement you signed.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Alison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Thomas M

Stayed 1 night in Dec 2023

10/10 Excellent

Margaret ann

Stayed 1 night in Dec 2023

8/10 Good

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfy
Stayed 1 night in Nov 2023
Response from Senka Thompson on 29 Nov 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Danbury. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Wendy L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice to me and it was confartable to sleep there.
Stayed 2 nights in Nov 2023
Response from Senka Thompson on 29 Nov 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Danbury. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Sue

Stayed 1 night in Nov 2023

10/10 Excellent

Trudi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Nov 2023

8/10 Good

Tammey

Stayed 1 night in Oct 2023

10/10 Excellent

Anandram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Lillie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Adequate for the stay, convenient to interstate. Somewhat shabby but clean. Inadequate accessto any outlets, both traditional elecrical and device charging.
Stayed 3 nights in Nov 2023
Response from Senka Thompson on 29 Nov 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Danbury. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Wilber

Stayed 1 night in Nov 2023