Search Aparthotels in Damon

"Night shift guy, after 11 PM, wasn’t very friendly or helpful. My daughter needed help at the counter purchasing some snacks and sat at the table and watched. Did not come to the counter to help but rather waited for us to find him. I was told the lobby tv could not be changed. It is set to stay on the weather channel. I have stayed at other Home 2 Suites and this was not an issue. I have been given the remote to change the channel, no problem. Back to the night shift guy. We ordered a large meal to feed multiple families to enjoy in the lobby. This came with a large box. We used the box for our trash. Rather then just leave it there, I asked him if there was a large trash can to out this, perhaps the kitchen as a large enough bin. Instead of displaying good customer service and handling this for me, like many other hotels we have stayed in, he had me dump it all in a small trash can then breakdown the box to fit. This allowed him to continue to sit on his laptop and be unbothered."

"The hotel was clean, and breakfast was amazing ."

"I’m taking the time to review the property because I would really like to see it improved. I travel to Sugar Land a lot and there are not many good options for hotels. This hotel has a very nice location overlooking some water with a bridge going across to a couple restaurants. The breakfast is good and the staff was nice. But after more than 15 years it really needs an update. The springs on my mattress were broken, the shower had been repaired poorly, and one day we couldn’t get into our room because the card stopped working and reception told us that the old card key machine frequently went on the blink so a new one could not be made. They were very nice and walked us up to the room immediately though. The price for the hotel is completely fair, but it just really needs an update."

"Loved the experience. Amazing staff"

"Good breakfast, easy to park, quiete area!"

"Good value "

"Bedbugs, definately had the creepy crawlies. There was also a fd agent obsessed with making sure the guests said "hi" to him. Even chasing a guest down just to make sure the guest said "hi" back. Weird vibes, not my cup of tea."

"My stay there was great! The staff was very welcoming and helpful. The hotel itself was well kept. It's in a good location and easy to get to."

"Great"