6/10 Boleh diterima
Danyale
10 Okt 2025
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan
The first room we were given the air didn’t seem to want to get cold it stayed like 72 and we sleep in the cold. Then we noticed a small roach and didn’t feel comfortable sleeping in that room and requested a new one to which the guy at the front desk was very nice and quick to help with. When we got into the second room all was fine until we left to get food and came back to a bigger, now medium sized, roach right at the door when we walked in. We were tired at this point and just wanted to go to sleep seeing as we were only there for the night, so no big deal. I would’ve gave 4 stars had the manager, who was not available over the weekend, called me after his staff left him a memo to give me a call about the two roaches to see if he could accommodate me for having experienced two separate roaches. When I called them again around Tues-Wed. I was told he had been out of town and would likely return Friday. I still have no received a call and I feel that is very unprofessional.
Danyale
Menginap 1 malam pada Okt 2025