Prince Mohammed Bin Fahd Road, Ash Shati Ash Sharqi, Dammam
Reviews
8.6
Excellent
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Dear sir have a nice day thank you for your review about us , we are very pleased to hear that you have a good time with us waiting for your next visit
8/10 Good
Ali
Business traveller
6 Oct 2022
Liked: Cleanliness
The hotel overall is good however check in is very slow and it has to be drastically improved
Ali
Stayed 2 nights in Sep 2022
Response from reservation team on 1 Dec 2022
Dear sir have a nice day thank you for your review , we will do our best to improve check in waiting for your next visit best regards
Bad service stuff, very rude receptionist, no water or coffee machine at the room, when I asked for room service it takes more than an hour.
even at the checkout, was very bad and I highly do not recommend this hotel to anyone.
I tried to contact the management to complain but no help.
I stayed for three nights but it was nightmer
My hotel stay was excellent all around. It was my first time at this hotel and iam very satisfied with hotel condition, room cleanliness and comfort, as well as room and hotel service. This hotel deserves 5 ratings. I hope they keep it up.
The hotel was OK, The shower, cold water was very hot specially afternoon time, also the bed was not comforted enough, they hold cash deposit 300 SAR each day during my stay, they didn’t accept my visa and I have no idea why? (maybe they are following the old fashion).
In General it’s not a bad experience
Worst hotel ever, the room service food is terrible ,the burger bun is solid as rock like a frisbee, the check out process took over an hour due to system malfunction and the reception manager was very rude and refused to give me a bill for my staying with them, it was a bad experience and I will not stay again with same hotel company again.
Not recommended at all
تسجيل دخول سيء جدا بسبب موظفة الاستقبال اسمها مريم تعامل سيء وغير احترافي اسلوب سيء اتمنى ان تتم محاسبتها او تغيير مكانها عن الاستقبال هي غير احترافيه سيئه في التعامل
خلال اسبوعين زرت الفندق مرتين وفي غرفتين مختلفتين يوجد رائحة غير مقبولة في الحمامات في كلا الغرفتين
مع العلم ان سكني كان في المره الاولى في الدور الثاني والمره الثانية في الدور الاول عدا ذلك كل شيء كان رائع