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Reviews of Residence Inn by Marriott Dallas Allen/Fairview

3 out of 5
Residence Inn by Marriott Dallas Allen/Fairview
295 Murray Farm Road, McKinney, TX

Reviews

9.4

Exceptional

Rating 10 - Excellent. 338 out of 438 reviews" "
Rating 8 - Good. 69 out of 438 reviews" "
Rating 6 - Okay. 13 out of 438 reviews" "
Rating 4 - Poor. 11 out of 438 reviews" "
Rating 2 - Terrible. 7 out of 438 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charles, Palm Harbor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hotel ! Good breakfast, close to shopping including Allen outlet mall.
Stayed 5 nights in Apr 2024

10/10 Excellent

Krystle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location!!
Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very helpful staff, clean, comfortable beds, easy walk to shopping and restaurants. We stayed 5 nights and will stay again on our next trip to the area. Highly recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Jocelyn

Stayed 4 nights in Mar 2024

10/10 Excellent

Janna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor pool is great. Handy being so close to variety of quality restaurants and shopping. Did not like shower without handheld wand.
Stayed 6 nights in Mar 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location
Stayed 2 nights in Mar 2024

10/10 Excellent

Terica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that the king suite was spacious!

8/10 Good

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Brittani

Travelled with family and small children, Travelled with group
Disliked: Staff & service
Poor customer service and attention
Stayed 1 night in Jan 2024

8/10 Good

bridget

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ease of access from the property to various attractions. Enjoyed being able to walk to dining and shopping. Wish there was a hot tub. Wish breakfast was a bit better and better service. Room wasn’t too clean but staff was willing to clean in the middle of our stay which was appreciated. Overall a good experience.
Stayed 4 nights in Jan 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms. Great location. Free breakfast was decent.
Stayed 2 nights in Jan 2024

10/10 Excellent

Scott

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great hotel room with a bedroom. Perfect for a family.
Stayed 1 night in Jan 2024

10/10 Excellent

anam

Travelled with family and small children
Liked: Amenities, property conditions & facilities
✨
Stayed 1 night in Dec 2023

10/10 Excellent

Karen

Stayed 1 night in Dec 2023

10/10 Excellent

Charles, Palm Harbor

Stayed 5 nights in Dec 2023

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
As a mobility impaired guest, I stayed in a handicapped room. Three minor complaints. Not enough handicapped parking. Floor drain in bathroom was full of hair. Rooms seemed far from desk. Nice place.
Stayed 2 nights in Dec 2023

6/10 Okay

Natasha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
My family and I have stayed at this property at least 4-5 times over the past few years and have always had a good experience. This stay was nice, but the room we stayed in was very dated looking. The wallpaper needed to be replaced and there was rust in the shower area. No housekeeping during our stay, we had to ask the front desk for fresh towels and empty our own trash cans. For the price we paid we expected more.
Stayed 2 nights in Nov 2023

10/10 Excellent

Shaletria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Norma

Stayed 1 night in Nov 2023

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast would be better if it had bacon and potatoes. Other than that, it was great
Stayed 1 night in Nov 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

6/10 Okay

Shyla

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not so good review
The mattress and pillows were horrible and not comfortable at all.. The A/C would not stay cool so we melted the entire night. Will not stay at the property again, especially for the price! Breakfast was great, though.
Stayed 1 night in Nov 2023

10/10 Excellent

Sharika

Stayed 2 nights in Nov 2023

10/10 Excellent

Loren

Stayed 1 night in Nov 2023

8/10 Good

George

Stayed 5 nights in Oct 2023

10/10 Excellent

kathy

Stayed 1 night in Oct 2023

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good price
Stayed 1 night in Oct 2023

10/10 Excellent

newton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay - did think it was overpriced
Stayed 1 night in Oct 2023

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Room size is great plus it had a kitchen which we did not use but is always convenient. Staff was great and always friendly which is something that I always look for. To me, what is the sense to have a great place to stay if the staff makes it miserable.
Stayed 3 nights in Oct 2023
Response from Michael on 8 Oct 2023
Thanks so much for telling us about your stay experience. It is so appreciated.

10/10 Excellent

David, Prosper

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. Staff very cooperative
Stayed 23 nights in Aug 2023

10/10 Excellent

Tri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and friendly staff.
Stayed 1 night in Sep 2023

4/10 Poor

Tri

Disliked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Dawid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept property in a very nice area. The breakfast was definitely a couple notches better than most hotels free breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious suite
Stayed 1 night in Jul 2023

10/10 Excellent

Brayden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Amanda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay at this hotel. The entire location was clean and well maintained. Front desk was very polite and attentive. Complimentary breakfast was delicious. Definitely recommend this hotel.
Stayed 5 nights in Jun 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Cockroaches in room 201
This was a last minute reservation. I was originally booked at a 4 star hotel, but @hotels.com totally dropped the ball and my reservation was canceled the day of.. @hotels.com customer care advised that there was no vacancy at the hotel, but online there appeared to be, so I booked anyways and it was confirmed, so not sure who or if they were speaking to anyone at all. By the time we got to our room I was just thankful to have a bed, so we didn't complain about having to kill about 10 cockroaches in our room (room 201), so my 3 star review is just based off that. The breakfast buffet appeared to be pretty nice, though I did not eat. the lobby was modern and nice as well.
Stayed 3 nights in May 2023

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Phillip

Stayed 1 night in May 2023

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wine festival
Stayed 1 night in Apr 2023

10/10 Excellent

Ilsy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Apr 2023

10/10 Excellent

Logan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the best hotel experience we’ve ever had. Our room was clean and comfortable. Our family greatly enjoyed the pool and breakfast. The staff was so kind and welcoming!
Stayed 1 night in Mar 2023

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Highly recommended. Affordable. Will definitely stay again.
Stayed 4 nights in Mar 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness
Stayed 3 nights in Mar 2023

10/10 Excellent

Erica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t have asked for better service! Everyone was super nice and if we needed anything it happened right away. Their complimentary breakfast was also pretty good. Definitely would stay here again!
Stayed 3 nights in Mar 2023

10/10 Excellent

Shametria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 2 nights in Mar 2023

10/10 Excellent

Tod

Stayed 1 night in Mar 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Edgardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay for short or long time
Stayed 5 nights in Feb 2023