Hotel Dekat Crystal Pool and Fitness Centre

"Had a wonderful stay here! The room was spacious and comfortable. Staff were pleasant. Property was very well-kept. The view was wonderful. Great location as well. Would definitely stay here again."

"Beautiful property and very helpful staff. The hotel stance is the pool is kid friendly, but some of the "regulars" that want to swim laps are very rude even though there are adult only times for them. The extra activities sound so cute but are very expensive. 10/10 would stay here again for a romantic adult only stay, not the greatest with kids. Also I was grateful to have missed the heat the week before, because the hotel doesn't have air conditioning. I like that they are eco friendly, but...

"The staff were incredibly kind, professional, and genuinely customer-focused. I’ll absolutely be staying here the next time I’m in Victoria."

"Room Services is detall. As my experience ONCE for every room cleaning but Fairmont Came up for get ready for customs Bed time in evening time. Let me feel nice and warm by caring like my family"

"The staff members were so courteous and warm, the site was well maintained and the restaurant served delicious food. The room was well set up and comfortable. Only critique is the coffee bar was not consistently open for those of us that do not enjoy the in-room offerings. We would stay at this location again."

"Rooms very clean, staff very nice and friendly."

"Very clean and beautiful. Breakfast in the restaurant was wonderful"

"Didn't like front desk customer service"

"Staff weee very helpful"

"Everything is perfect!"

"My only concern was that the valet parking was actually an outside lot under trees. Our car was covered in aphid goo for $34 a day :("

"The location was quiet, but rundown a bit."

"We really liked staying here. It was convenient to get around Victoria or a quick and easy drive to leave the city. It was super easy to get amenities we needed for our stay. Staff were super friendly and helpful."

"Clean room, friendly staff."

"Great location, friendly staff, good place to stay"

"First time staying in a hostel and I feel like this was a great choice. We got our own room. They seem to realize prioritize making people feel safe and comfortable. Hoping every hostel I stay at is like this. They provided breakfast and also dinner which I thought was super cool. We only stayed for 1 night. They did a song bingo in the bar that was a lot of fun. The room was incredibly hot but it did come with a fan."

"*one thing to point out is there isn’t an elevator or ramp for a wheelchair, you will need to bring your luggage up the stairs ( they do have some main floor that you could request) I was told it was a sketchy area, and drugs were often sold out of the hotel ( not just one person told me this). Being there alone I was a bit apprehensive the first night, also my door looked like it had 2 locks but only one worked. Everything turned out fine and I stayed all three nights ( was going to leave after...

"Super clean, very easily situated in the heart of Downtown Victoria. The staff at the front desk are super helpful and it's nice how its 24 hours reception. My go-to hotel whenever I stay in Victoria for always being consistently clean with friendly staff."

"Absolutely amazing experience at Rosemead House. It is like stepping into a magical wonderland. Beautiful property, building, rooms, restaurant. Delicious breakfast in an adorable setting. We weren't able to have dinner at the renowned restaurant, but will definitely go back again to enjoy that experience which is supposed to be sensational. The staff is incredibly kind and helpful. HIGHLY recommend Rosemead and can't wait to visit again!!"

"There are stains on the bed sheet and blankets. Definitely not comfortable using them. Bathroom was not as clean as it should be. Considering the price point and services, probably won’t return again."