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Reviews of Super 8 by Wyndham Craig

2 out of 5
Super 8 by Wyndham Craig
200 S Highway 13, Craig, CO

Reviews

6.2
Rating 10 - Excellent. 83 out of 554 reviews" "
Rating 8 - Good. 155 out of 554 reviews" "
Rating 6 - Okay. 131 out of 554 reviews" "
Rating 4 - Poor. 90 out of 554 reviews" "
Rating 2 - Terrible. 95 out of 554 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Eddie

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities was old and worn out. Sidewalks broken. Hallway carpets looked dirty. Breakfast was nonexistent? Room was old and needed updated. In fact, entire facility needed up graded.
Stayed 1 night in Apr 2024

10/10 Excellent

Tatem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Super 8 general manager on 1 Apr 2024
Thank you!

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was quite disappointing. Staff was good though. Tv was hard to figure out. Hidden button on it you had to find & press every time you turned it off. No lights in the bathroom at all, so I just used a lamp from the bedstand.
Stayed 1 night in Feb 2024
Response from Super 8 general manager on 4 Mar 2024
Thank you for your feed back, We are in the works of remodeling.

6/10 Okay

Carol

No in-room coffee even though the website says they have it.
Stayed 1 night in Feb 2024
Response from Super 8 general manager on 18 Feb 2024
We are very sorry they recently told us we are not to do it anymore..

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024
Response from Super 8 general manager on 14 Feb 2024
Thank you

4/10 Poor

Thomas

Stayed 1 night in Feb 2024
Response from Super 8 general manager on 12 Feb 2024
Thank you for your feed back

6/10 Okay

Spencer

Stayed 2 nights in Jan 2024
Response from Super 8 general manager on 24 Mar 2024
Thank you for yor feed back

6/10 Okay

Sidney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great people to work with. No problems. Property is old and out dated and should be renovated...soon!
Stayed 1 night in Jan 2024
Response from Super 8 general manager on 21 Jan 2024
Thank you! We appreciate your feed back.

6/10 Okay

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
For the price, it was perfect.
Stayed 1 night in Jan 2024
Response from Super 8 general manager on 15 Jan 2024
Thank you!

10/10 Excellent

Robert

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
loated near hospital & other motels
Stayed 2 nights in Jan 2024
Response from jessie on 14 Jan 2024
Thank you!

8/10 Good

Robert

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, located a ways out of town
Stayed 1 night in Dec 2023
Response from Super 8 general manager on 14 Jan 2024
Thank you!

2/10 Terrible

Sherryl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady let me check in then several hours later told me i had to leave as my address on my identification was a local address I asked for a refund she said no I was unaware if this policy it was not on the Expedia web site when I booked nor fid I see it posted .zI tried to explain that I had mived 180 miles away and hadnt got my address changed yet still refusal of a refund and had to leave property
Stayed 1 night in Dec 2023
Response from Super 8 general manager on 20 Dec 2023
I am sorry for any inconveniance, you were definately not asked to leave my front desk stated that first she was not making you leave that was a choice you made.

2/10 Terrible

Kenneth

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
This place was a joke never got to check in even after paying full and having reservations. Wasn’t allowed to stay because I “used” to be a local lmao. Heavy set woman? At the front was extremely rude, Poor hygiene, not friendly what so ever. Don’t know where her thinking she’s on a high horse came. But that’s alright I didn’t want to stay in a trash can it was just the cheapest place in town and I was desperate, but I’m glad I wasn’t allowed to stay there and catch something I ended up at a place that blows them out of the water and they actually have friendly staff and an actual continental breakfast unlike super 8’s lol. I’m extremely happy not to give them my business I’d rather throw all that money in a fire then let them have it. And getting my refund was unreal. Anyways place is a joke should be condemned or get people that know what they are actually doing. Hard job sitting all day eating and being rude af to local residents that haven’t done anything to be treated like that. If you need cheap and trashy super 8 in Craig is the spot to go. ➖⭐️⭐️⭐️⭐️⭐️
Stayed 5 nights in Nov 2023

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023
Response from Jessie General Manager on 30 Nov 2023
Thank you!

10/10 Excellent

cassandra

Travelled with family
The employees were extremely nice and helpful. They even offered thanksgiving dinner for the people who were there over the holiday. And they had fresh coffee even at the very earlier hours.
Stayed 7 nights in Nov 2023
Response from Jessie GM on 28 Nov 2023
Thank You

8/10 Good

Jake

Stayed 1 night in Nov 2023
Response from Jessie GM on 10 Dec 2023
Thank you for your feed back!

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Another amazing stay at the super 8. Breakfast was ready at 4:00 a.m. I was promised because it's hunting season and that's why I like going there. Very reasonable priced as well
Stayed 2 nights in Nov 2023
Response from Jessie General Manager on 13 Nov 2023
Thank you so much this means alot to us!

2/10 Terrible

Jamie

Disliked: Cleanliness, property conditions & facilities
Building is in serious need of updating! Bed was extremely uncomfortable, bathroom had no fixture cover above the sink, ceiling above show had been patched but was never repainted, carpet in hallways were torn and dirty, no security locks on outside access doors, parking lot lighting burnt out. Very disappointed with accommodations, sorry I didn’t stay somewhere else. Would have left and gone elsewhere, but reservation was non refundable.
Stayed 1 night in Oct 2023
Response from Jessie General Manager on 13 Nov 2023
I apologize for your stay, we are in the midst of trying to fix it up. Thank you for your feed back.

2/10 Terrible

Phillip

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. The property is in terrible condition! It needs a huge make over. Garbage was piled high outside the building and weeds were going high.
Stayed 1 night in Oct 2023
Response from Jessie General Manager on 13 Nov 2023
Thank you for your feed back

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2023
Response from Jessie General Manager on 9 Oct 2023
Thank you

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
The property is showing its age and the west and tear needs to be corrected.
Stayed 1 night in Oct 2023
Response from Jessie General Manager on 9 Oct 2023
Thank you!

8/10 Good

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jessie General Manager on 5 Oct 2023
Thank you

4/10 Poor

ken

Travelled with partner
Disliked: Amenities, property conditions & facilities
Will not stay here again.
Response from Jessie General Manager on 5 Oct 2023
Im sorry you feel that way. Thank you for the feed back!

2/10 Terrible

Bryan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room seemed dirty, shower had no hot water, the smell was so bad, spent most of my time farting trying to get the smell out of the room, but other than that we had a swell time.
Stayed 1 night in Oct 2023
Response from Jessie General Manager on 5 Oct 2023
Okay!!

2/10 Terrible

Robert

They would not rent a room to me because they said “we don’t rent rooms to lacals just had to many problems” I’m not even local! I live 42 miles away but she said Steamboat Springs still counts as local. Ridiculous! I rented a room across the street with no problem.
Stayed 1 night in Sep 2023
Response from Jessie General Manager on 1 Oct 2023
Thank you for your response.

10/10 Excellent

thomas

Stayed 1 night in Sep 2023
Response from Jessie General Manager on 13 Nov 2023
Thank you. we appreciate your feed back.

8/10 Good

Casey

Stayed 1 night in Sep 2023
Response from Jessie General Manager on 13 Nov 2023
Thank you

2/10 Terrible

Brett

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Jessie General Manager on 1 Oct 2023
Thank you for your feed back.

4/10 Poor

Marc, Grand Junction

Disliked: Cleanliness, property conditions & facilities
Very ran down.
Stayed 1 night in Sep 2023
Response from Jessie GM on 18 Sept 2023
Thank you!

2/10 Terrible

Becky

Travelled with family
Disliked: Amenities, property conditions & facilities
Every room in this place requires as to access. Nothing in the property description indicated this, or the fact there is no elevator. Since we are traveling with two elderly women with mobility issues, this was impossible for us. I understand I booked a non-refundable room, but these circumstances warrant a refund, which the hotel refused to issue.
Stayed 1 night in Sep 2023
Response from Jessie GM on 15 Sept 2023
Nothing in your reservation stated you needed a handicap accessible room if it had we would have tried placing you on the bottom floor or called you and I did tell my front desk to give you the refund. We apologize for any inconvenience,

4/10 Poor

Marc

Stayed 3 nights in Aug 2023
Response from Jessie GM on 23 Aug 2023
Thank you

8/10 Good

James

Liked: Amenities
Quick and easy
Stayed 1 night in Aug 2023
Response from Jessie GM on 23 Aug 2023
Thank you

6/10 Okay

korina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms and facility are in dire need of refresh/update. The location was perfect for our needs.
Stayed 3 nights in Aug 2023
Response from Jessie GM on 8 Aug 2023
Thank you we are aware and working in this its just hard when your booked everynight.

8/10 Good

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from Jessie GM on 8 Aug 2023
Thank You!

4/10 Poor

Richard

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property was worn out and in need of a remodel.
Stayed 1 night in Jul 2023
Response from Jessie GM on 1 Aug 2023
We are well aware and its in the process.

2/10 Terrible

Becky

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I wasn't allowed to check in or stay at the Super 8. I recently moved to Denver but still had a local [Craig, CO.] drivers license. After I had driven 250 miles I could not stay because I was a 'local'. I was left with no place to stay and had to impose upon friends to spend the night. Why was I discrimnated against. Now since I booked through Expedia I have to go to you to get a refund. Nice! Real nice!!!
Stayed 1 night in Jul 2023
Response from Jessie GM on 1 Aug 2023
I was on the phone trying to see what we could work out and you were very rude to my front desk. And asking about Andrea camp she has nothing to do with my property. I am sorry people don't agree with the rules it takes one person to spoil it for others.

4/10 Poor

PETR, Countrysite

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Price in short notice
Stayed 1 night in Jul 2023
Response from Jessie GM on 25 Jul 2023
Not sure what you mean?

2/10 Terrible

DeDa

Stayed 1 night in Jul 2023
Response from Jessie GM on 23 Aug 2023
Thank you!

8/10 Good

ROBYN

Liked: Cleanliness, staff & service, room comfort
Ok for 1 night
Stayed 1 night in Jul 2023
Response from Jessie GM on 25 Jul 2023
thank you

8/10 Good

Randy

Liked: Cleanliness, staff & service, room comfort
a bit outdated but comfortable
Stayed 1 night in Jul 2023
Response from Jessie GM on 15 Jul 2023
Thank you!

2/10 Terrible

Ilavee

Stayed 1 night in Jun 2023
Response from Jessie GM on 1 Aug 2023
Thank you!

10/10 Excellent

JACK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here on two different trips
Friendly staff, fast check=in, and very clean. Pillows a little too thick, but I always bring my own. Overall for the excellent price, I will stay here again.
Stayed 1 night in Jul 2023
Response from Jessie GM on 6 Jul 2023
Thank you so much! Sorry about the pillows

2/10 Terrible

Ilavee

Stayed 1 night in Jun 2023
Response from Jessie GM on 25 Jul 2023
Thank you!

6/10 Okay

Dwight

Liked: Staff & service
Disliked: Property conditions & facilities
It worked for the night.
Stayed 1 night in Jun 2023
Response from Jessie GM on 1 Jul 2023
Thank you!

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
You can probably do better.
The overall condition of the property was dismal. Peeling paint. Chipped concrete. Overgrown grounds. Inside: fixtures were falling off the walls. However, the linens were clean and fresh. New television. Decent mattress. They offer a meager continental breakfast of cereal and muffins. They have a waffle maker, but they have "decided" not to provide batter "since nobody was using it." Whatever. The staff was friendly and helpful. Housekeeping seems to have been doing a good job as well. Even as an economic choice, this is a poor option. This was one of the more expensive stays of our trip but by far the worst.
Stayed 1 night in Jun 2023
Response from Jessie GM on 6 Jul 2023
Thank you we will look into this.

10/10 Excellent

Susan

Liked: Staff & service
The front desk was exceptionally helpful
Stayed 2 nights in Jun 2023
Response from Jessie GM on 23 Jun 2023
Thank you for your kind response.

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Jessie GM on 21 Jun 2023
Thank you!

2/10 Terrible

Cody

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The AC would t work for more than 1 hour at a time. The door to the room was very tough to open, the veneer on the furniture was coming off. We only stays 1 of the 2 nights we had reserved.
Stayed 2 nights in Jun 2023
Response from Jessie General Manager on 21 Jun 2023
I am sorry that your experience wasn't to your expectations. If you would have let the front desk know we could have helped you out.

4/10 Poor

Gudmundur

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023
Response from Jessie GM on 15 Jul 2023
We are a bit outdated for sure and we are working on that.

8/10 Good

Colleen

Liked: Cleanliness, property conditions & facilities
Breakfast was a joke
Stayed 1 night in Jun 2023
Response from Jessie General Manager on 18 Jun 2023
I do apologize, we have such a small breakfast we serve what we are allowed its complimentary, so that is what we serve. We have added waffles to the choices to give more of a variety.