Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews of Comfort Inn

4 out of 5
Comfort Inn
41 Maple Valley Rd, Corner Brook, NL

Reviews

8.4

Very good

Rating 10 - Excellent. 315 out of 775 reviews" "
Rating 8 - Good. 313 out of 775 reviews" "
Rating 6 - Okay. 93 out of 775 reviews" "
Rating 4 - Poor. 34 out of 775 reviews" "
Rating 2 - Terrible. 20 out of 775 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Bonnie

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in May 2024

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to hwy. Friendly staff, clean room and commin area, good shower, ample toiletries although no shower cap but was a hair dryer. Yes, recommend
Stayed 1 night in May 2024

6/10 Okay

John

Business traveller
Liked: Staff & service
Updated restaurants are needed hete
Stayed 4 nights in Apr 2024
Response from Patrina on 7 May 2024
Thank you for staying with us and completing our survey regarding your recent stay at Comfort Inn. The restaurant attached to our property is privately owned, we will pass along this message to their management.

6/10 Okay

Charlene

Liked: Property conditions & facilities
Liked that there was restaurant. Close to shopping. Quiet The room wasn’t welcoming. Bed looked very untidy. Garage left in room.
Stayed 1 night in May 2024
Response from Patrina on 7 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your room. Your satisfaction is important to us. We’ve shared this feedback with our housekeeping department to ensure cleanliness standards are being met and exceeded. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

2/10 Terrible

Lorna Gwynn

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was filthy. The floor looked like it hadn’t been cleaned in weeks. It was a pet friendly room…I had no pet with me. You could see urine marks from dogs on the door facings in the room. If you’re gonna allow pets, which is fine, at least clean afterwards
Stayed 1 night in Apr 2024
Response from Patrina on 7 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your room. Your satisfaction is important to us. We’ve shared this feedback with our housekeeping department to ensure cleanliness standards are being met and exceeded. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

2/10 Terrible

Matthew

Stayed 1 night in Apr 2024

10/10 Excellent

Sandra

Travelled with partner
Friendly and accommodating staff
Stayed 2 nights in Apr 2024
Response from Patrina on 7 May 2024
Thank you for your kind words.

6/10 Okay

Jerome, Windsor

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Didnt like the fact they only ckean your room after three days i was there for 2 weeks o asked them to clean my room.The tv channels were all frozen from 27 to 60 for 2 weeks i was there. The shower head had to be replaced too
Stayed 12 nights in Apr 2024
Response from Patrina on 7 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your room. If you stay with us for multiple nights in the future, please do not hesitate to ask to have your room cleaned, we will be happy to accommodate that. As for the TV channels, we contacted our provider on multiple occasions to have the issues addressed and we had to await a technician. Please accept my apologies.We hope for an opportunity to properly host you in the future.

10/10 Excellent

Tom

Stayed 1 night in Apr 2024
Response from Patrina on 7 May 2024
Thank you for your 5 out of 5

6/10 Okay

Scott

Business traveller
Disliked: Amenities
a slow shower drain, frayed carpet , dust in corners and overall needing an update
Stayed 1 night in Apr 2024
Response from Patrina on 7 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us. We can certainly appreciate that our hotel is in need of upgrades, which is why we are starting a complete renovation of our interior and exterior of the hotel this coming September. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Norma

Very nice
Stayed 1 night in Apr 2024
Response from Patrina on 7 May 2024
Thank you for your kind words.

4/10 Poor

Janis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Patrina on 7 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed any of your expectations with your stay. Your satisfaction is important to us. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, comfortable, and clean room. Staff were very friendly and helpful.
Stayed 1 night in Mar 2024
Response from Patrina on 7 May 2024
Thank you for your kind words, we hope to see you in the future.

10/10 Excellent

James

Travelled with partner
Liked: Amenities
Rooms well equipped
Stayed 1 night in Mar 2024
Response from Patrina on 7 May 2024
Thank you for your kind words

8/10 Good

Clifford

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Mar 2024
Response from Patrina on 7 May 2024
Thank you for your kind words, we hope to see you in the future.

10/10 Excellent

Wilhelmina

Stayed 1 night in Feb 2024
Response from Patrina on 7 May 2024
Thank you for the 5 out of 5, we appreciate it very much.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
The hotel is great however there is no room service which is quite odd since the restaurant is attached.
Stayed 1 night in Feb 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 1 night in Feb 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Travel
My recent stay at Comfort Inn Corner Brook was fine. The room was clean, the bathroom was clean, though outdated. Theyre no longer offering daily room cleaning services, which was fine for a couple days and for one person, but would certainly be problematic for a longer stay or if travelling with kids. The bed was comfortable and the amenities in the room (tv, fridge, coffee maker) all worked well.
Stayed 3 nights in Jan 2024

10/10 Excellent

Christopher

Stayed 1 night in Jan 2024
Response from Patrina on 7 May 2024
Thank you for the 5 out of 5, it's greatly appreciated.

8/10 Good

John

Liked: Cleanliness, staff & service
Easy acces to anywhere in Cornerbrook
Stayed 1 night in Jan 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Eddie, Mansfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant on site, clean and quiet rooms
Stayed 1 night in Oct 2023

6/10 Okay

Natalie

Decent place just to lay your head for the night.
Stayed 1 night in Dec 2023

6/10 Okay

Allan, Bishop's Falls

Travelled with partner
Liked: Cleanliness, staff & service
Basic accommodations
Stayed 2 nights in Dec 2023

10/10 Excellent

Sheldon

Stayed 1 night in Jan 2024

8/10 Good

Mervin

Stayed 1 night in Dec 2023

10/10 Excellent

Christine

Stayed 2 nights in Dec 2023

8/10 Good

Roy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, friendly staff

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Jim

Stayed 1 night in Dec 2023

8/10 Good

Jo-Ann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice room… hard bed
The room was clean, staff friendly but the beds… very uncomfortable. Both my partner and I didn’t sleep. Tossed and turned the whole night. If you like a very firm mattress it’s a win, if not you will have issues.
Stayed 1 night in Dec 2023

2/10 Terrible

Jeff

Travelled with partner
There was no way to adjust the heat setting and when I told the staff they didn’t even respond or acknowledge me. There was a dog toy left in under one of the beds and the room smelled of wet dog indicating that the room was not thoroughly cleaned after the last occupancy. Please note that we did not have a pet with us on our stay. Very dissatisfied with the overall experience. Will not be returning.
Stayed 1 night in Nov 2023
Response from Patrina on 23 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your room. We take cleanliness issues very seriously and would have liked to have an opportunity to have you moved to a more suitable room for the remainder of your stay. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excellent

Sarah

Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Business traveller
Liked: Staff & service, amenities
Local area
Stayed 3 nights in Nov 2023

10/10 Excellent

SERGE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2023

10/10 Excellent

Terry

Liked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Beautiful hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet. Very friendly and helpful staff.
Stayed 2 nights in Nov 2023

8/10 Good

Marie-Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, beautiful view
Stayed 4 nights in Oct 2023

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable and the rooms were clean.
Stayed 2 nights in Oct 2023

8/10 Good

Ajai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Chastity

Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Stayed 1 night in Oct 2023

8/10 Good

Faron

Stayed 1 night in Oct 2023

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Shauna

Stayed 1 night in Oct 2023

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very clean and comfortable
Stayed 1 night in Oct 2023

8/10 Good

Matthew

Stayed 1 night in Oct 2023