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Reviews of Steel House Copenhagen - Hostel

2 out of 5
Steel House Copenhagen - Hostel
Herholdtsgade 6, Copenhagen

Reviews

8.6

Excellent

Rating 10 - Excellent. 494 out of 1005 reviews" "
Rating 8 - Good. 376 out of 1005 reviews" "
Rating 6 - Okay. 73 out of 1005 reviews" "
Rating 4 - Poor. 32 out of 1005 reviews" "
Rating 2 - Terrible. 30 out of 1005 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zoe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fourth trip to the Steel House, location is just perfect for all areas of copenhagan
Stayed 2 nights in Apr 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Apr 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay in Copenhagen and this was great location with good staff and services. Walkable area and train station one block away
Stayed 1 night in Mar 2024

10/10 Excellent

Merle

Liked: Cleanliness, staff & service, property conditions & facilities
Really liked it here! The rooms are small but very clean and modern. Nice common rooms and good location.
Stayed 5 nights in Feb 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff.
Stayed 1 night in Jan 2024

8/10 Good

Dilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best parts - really great price, modern facilities, central location, comfortable bed. The room was small but idk how you can complain about that for the price Worst parts - super super dusty walls and shower, room was absolutely freezing to sleep even with the thermostat turned up to full Not perfect, but would 100% stay again for the great price and location
Stayed 1 night in Jan 2024

10/10 Excellent

Laura, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, friendly staff, very clean, fun atmosphere.
Stayed 4 nights in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
One guy needs to be disciplined or fired.
The key cards stopped working for the kitchen. When I asked for help the guy with a sparse beard and tattoos implied I was lying to avoid paying €3 fee. That was uncalled for.
Stayed 5 nights in Dec 2023

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Steel House offers comfortable and affordable accommodation in a very convenient part of Copenhagen. Our room with ensuite had a lovely outlook and beds were very comfortable. Staff were friendly and very professional. The lounge areas and other amenities are also exceptional.

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Break
Overall it was good. Size of the room was very small but cosy given there were 4 adults with very little room to move around. Bed was comfy and the hostel was warm and friendly. We would recommend.
Stayed 4 nights in Nov 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic property! We stayed in a private double room with a terrace, and whilst the room was small, it was clean, comfortable, and quiet! The accommodation has a pool, cinema room, cheap bar, and lovely lounge area. Great location too, within easy walking distance of the city. 10/10 would recommend this property.

10/10 Excellent

Sayuri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

chloe

Stayed 1 night in Oct 2023

8/10 Good

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price and location
Stayed 1 night in Sep 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasnt far from central station definitely walking distance. Close to Tivoli which is a must go.
Stayed 1 night in Sep 2023

8/10 Good

Larraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Sean

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Edward Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, overall. Place is trendy and vibrant. Clean and well maintained. Easily accessible to the metro (about 250m) and Tivoli (about 1000m). Know that there are nominal fees for services like luggage storage, swimming pool, gym. There was a fire alarm during our stay that literally had smoke in the hallway when we came out of our room. The staff didn't seem fully prepared to manage that situation and exit seemed a little chaotic. As always, know your exits in case you have to make it out on your own! We'd stay again.
Stayed 2 nights in Sep 2023

8/10 Good

Sabena

Liked: Cleanliness, staff & service, property conditions & facilities
Great facilities
Great facilities in common areas for travellers, however we found the double bed room extremely small with little area to stow suitcases or even to move around. The bed was comfortable and ensuite a reasonable size. Good proximity to train stations.
Stayed 2 nights in Sep 2023

8/10 Good

Bana

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
A great team and good vibes at Steel House. The Double Room was not so clean though - massive ceiling cobweb, two carpet beetles, hair, and the spaces under the bed could really benefit from deep cleaning. And even for Copenhagen, the room is overpriced for its size, which is kinda like a cruise ship cabin. I loved the lobby area and team, they were all really friendly and helpful.
Stayed 3 nights in Sep 2023

10/10 Excellent

Mrinalini

Liked: Staff & service, amenities, property conditions & facilities
Incredibly worth the price. Staff are friendly and efficient, check-in and check-out was easy, and facilities were beautiful, well-designed, small but convenient. Loved that they had a guitar for guests to use, a coffee house area, as well as a working space, and a restaturant area. Community events were well-advestised and helped guests visiting Copenhagen for the first time get involved and meet new people. Paid kitchen access was cheap and useful for those with food allergies, with enough utensils and cutlery, good stove and storage space, lasted for the duration of my stay, and definitely worth it since eating out is expensive in Copenhagen. Some families wih kids were cooking up meals there along with singles, students, and it was a really homey feel :) Music in the lobby at night may not be a good fit for small children or babies, but the rooms themselves were quiet and no music could be heard. Bathrooms could benefit from a provided bathmat to keep the area cleaner. Lockers in room had option for guests to use their own padlock or buy one from the counter below. Would suggest adding flip-flops and umbrellas to the list of items guests can purchase from the hostel. Would stay here again :)
Stayed 2 nights in Sep 2023

10/10 Excellent

Janeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to meet people. Not far from transport.

6/10 Okay

Brittany

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was nice enough but the property was dirty. The bed and sheets smelled like urine and the window sill was dirty
Stayed 1 night in Sep 2023

8/10 Good

sara

Stayed 2 nights in Sep 2023

2/10 Terrible

Kyle

Liked: Staff & service
Disliked: Room comfort
Hot,dirty,stinky,noisy,and no privacy curtains.
Sebastian, Chili, and the gentleman with the beard at front desk are excellent, super friendly, customer service ambassadors for Steel House. Great service from them all. -Rooms are sweltering hot and there is no AC (falsely advertised). -Probably the narrowest dorm room I’ve ever stayed in. Seriously, Japan hostels have more wiggle room than this place. -Crazy loud at night time. One night the party on the sidewalk raged until 6am. Don’t expect any sleep. -Terrible wifi. Didn’t work at all in the dorm or even in the lobby half the time. -Everything here seems like a cash grab. Need an extra towel? - you pay. Want to go for a swim? - you pay. Want a coffee? - you pay. Want to store your bag?- you pay. Want to visit the gym? - you pay. Need a lock for your in-room locker (which is so small it doesn’t fit most standard backpacks anyways)? - you pay. The list just goes on. Why not just base your room pricing guide with most of these things included? If you did, it wouldn’t appear to look like you are trying to take advantage of backpackers and other guests during their stay in Copenhagen. I wouldn’t be surprised if this place starts asking for a gratuity each time you ask a question. At least the drinking water was free. -There are toddlers running around. Seriously, 2 or 3 year old kids. Definitely concerning to see practically babies hanging out in a hostel, right next to large, unknown groups who are drinking and partying. -Left a day early, terrible!
Stayed 4 nights in Aug 2023

10/10 Excellent

Ivan, Kitchener

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with my wife and kids and we loved the hostel. It’s not like the hostels from my younger years. The rooms are clean, comfortable with private lockers for your stuff. The staff are friendly and helpful. There’s laundry and a great gym, pool and kitchen to cook your own meals. Good mix of young families, solo travellers and couples who were staying there too. We’d stay again!
Stayed 4 nights in Aug 2023

8/10 Good

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

8/10 Good

Kendal, Kanata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hostel in a good neighborhood
Stayed 2 nights in Jul 2023

10/10 Excellent

kimberly

Stayed 2 nights in Jul 2023

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying on a hostel. This place was very clean and offered lots of amenities. The room itself was small but when on vacation im not in the room much. The staff was very friendly and helpful. If you are a solo or budget minded traveler i would highly recommend this place when staying in Copenhagen.
Stayed 2 nights in Jul 2023

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay at Steelhouse!
Great stay wife a family vacation in Copenhagen. As a family of five, the private room was perfect - the kids loved the sleeping pods! The facility was clean, with lots of amenities that you can pay for. The location was convenient for all that we wanted to do.
Stayed 4 nights in Jul 2023

8/10 Good

Lila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The possibility of storing luggage is a very good point in favor!
Stayed 1 night in Jul 2023

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities
The beds while comfortable had no curtains for privacy. My bed was also taken up by another guest and i was asked to take the bed bunk facing the toilet/shower which is noisy and also bright due to light from the shower/bathroom.
Stayed 3 nights in Jul 2023

10/10 Excellent

Patrizia

Stayed 1 night in Jul 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place! I felt very comfortable with myself and my girls. It was clean, comfortable, has lockers in the room if needed, bring your own lock. A variety of people. Check-in was super busy as we got there at 3, but plenty of people to guide through the process. Very helpful staff. I highly recommend!
Stayed 2 nights in Jul 2023

10/10 Excellent

Caden

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed this hostel. Safe, and fun atmosphere.
Stayed 1 night in Jul 2023

10/10 Excellent

Rene

Stayed 2 nights in Jun 2023

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hostel with a great kitchen
Our stay was very nice. The room was clean and comfortable. My favorite thing about this hostel was the kitchen. It was clean, with great equipment. We saved so much money, because we could cook our food in the hostel. We were happy with our stay.
Stayed 3 nights in Jun 2023

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
An affordable place to stay with your family in Copenhagen. The rooms are small but quite nice.
Stayed 6 nights in Jun 2023

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was well run.
Stayed 2 nights in Jun 2023

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed in several hostels; this one is the premiere!
Stayed 3 nights in Jun 2023

10/10 Excellent

Carrie

Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2023