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Reviews of Red Roof Inn PLUS+ Columbus - DublinĀ 

2.5 out of 5
Red Roof Inn PLUS+ Columbus - DublinĀ 
5125 Post Rd, I-270 At Exit #17-a, Us-33/sr-161 East, Dublin, OH

Reviews

7.8

Good

Rating 10 - Excellent. 354 out of 1001 reviews" "
Rating 8 - Good. 363 out of 1001 reviews" "
Rating 6 - Okay. 143 out of 1001 reviews" "
Rating 4 - Poor. 86 out of 1001 reviews" "
Rating 2 - Terrible. 55 out of 1001 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Joyce

Liked: Property conditions & facilities
Stayed 2 nights in May 2024
Response from Nishaye RediResponse Specialist on 12 May 2024
Hello Joyce, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Columbus - Dublin and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what weā€™re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.Ā On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope youā€™ll visit us again on your next trip!Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

8/10 Good

Nick

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Served our purpose at a great price!!
Stayed 2 nights in May 2024
Response from Debra Whalen, General Manager on 7 May 2024
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Sandi

Business traveller, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once we were checked in, everything was perfect. All lights/appliances/AC worked. There were plenty of towels/rags, water was hot, shower drained, and beds waere comfy.
Stayed 1 night in May 2024
Response from Gabrielle RediResponse Specialist on 6 May 2024
Dear Sandi, Everyone here at the Red Roof Inn PLUS+ Columbus - Dublin was proud to see your 5/5 score. Your kind words regarding our comfortable beds, the hot water and the other highlights are much appreciated. At Red Roof, we aim to deliver enjoyable experiences for all our guests and weā€™re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback. Thank you again for sharing your review and we canā€™t wait to see you under our roof soon, where we can provide you with another 5-star experience. With thanks,GabrielleRed Roof ManagementRediResponse Specialist

10/10 Excellent

Rupinderjit

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Dannielle Rediresponse Specialist on 3 May 2024
Dear Rupinderjit,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ COLUMBUS - DUBLIN. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 Excellent

V Louise, Niagara On The Lake

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean.
Stayed 1 night in Apr 2024
Response from Dannielle Rediresponse Specialists on 29 Apr 2024
Dear V Louise,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ COLUMBUS - DUBLIN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the clean, quiet room. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 Good

cathy

Liked: Cleanliness, staff & service, property conditions & facilities
soap containers in room were unuable.
Stayed 1 night in Apr 2024
Response from Debra Whalen, General Manager on 30 Apr 2024
Thank you for your review. We hope to see you again soon.

8/10 Good

Jennifer

Liked: Staff & service
Stayed 4 nights in Apr 2024
Response from Debra Whalen, General Manager on 27 Apr 2024
Thank you for your review. We hope to see you again soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Mar 2024
Response from Debra Whalen, General Manager on 24 Apr 2024
Thank you for your review. We hope to see you again soon.

8/10 Good

Ira, Sebastopol

Stayed 4 nights in Apr 2024
Response from Kamaria RediResponse Specialist on 21 Apr 2024
Hello Ira, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ COLUMBUS - DUBLIN and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what weā€™re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope youā€™ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

4/10 Poor

Rodney

Travelled with family
Disliked: Property conditions & facilities
No ice machine.
Stayed 1 night in Apr 2024
Response from Carla RediResponse Specialist on 16 Apr 2024
Dear Rodney,Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Columbus - Dublin. I am sorry to see that your stay fell short of your expectations as you mentioned that there was no ice machine. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

8/10 Good

Chandler

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Decent clean room, good value.
Stayed 2 nights in Apr 2024
Response from Debra Whalen, General Manager on 11 Apr 2024
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Ashley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I like that it was clean and roomy and quiet and there's a lot of fun things to do around the hotel
Stayed 1 night in Apr 2024
Response from Debra Whalen, General Manager on 7 Apr 2024
Thank you for your review. We hope to see you again soon.

8/10 Good

Suzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with a friendly staff
Stayed 1 night in Mar 2024
Response from Debra Whalen, General Manager on 29 Mar 2024
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Debra Whalen, General Manager on 15 Mar 2024
Thank you for your review. We hope to see you again soon.

4/10 Poor

Maria

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The restroom stinks: obviously the sewer system is out of order.
Stayed 2 nights in Mar 2024
Response from Dannielle Rediresponse Specialist on 13 Mar 2024
Dear Maria,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ COLUMBUS - DUBLIN. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the lingering foul odor in the bathroom. We sincerely apologize for this issue. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is important to Red Roof and weā€™ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 Excellent

Marcelo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept and friendly staff.
Stayed 1 night in Feb 2024
Response from Debra Whalen, General Manager on 26 Feb 2024
Thank you for your review. We hope to see you again soon.

8/10 Good

Julie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a decent stay here. The room was clean, the staff pleasant, and had all the amenities you would hope for in a motel. We left our reservation a day early in Dayton because it ended being a poor experience. This place made up for it. The only complaints were the noisy refrigerator which we ended up unplugging and the fact I reserved a king size bed but we ended up with a queen. I didnā€™t feel like going back and changing rooms and really it was just for the luxury of having a bigger bed for a night. Most everything else was great. Good restaurants and coffee shops within a few miles. Overall a much, much better stay than our previous night.
Response from Gabrielle RediResponse Specialist on 24 Feb 2024
Thank you for taking a moment to leave a review, Julie. The staff and I at the Red Roof Inn PLUS+ Columbus - Dublin appreciate your 4/5 score following your stay. I am thrilled that our pleasant staff, cleanliness and the other highlights pleased you. However, you stated that the noisy fridge and the size of the bed hindered your stay. Based on my investigations, I am seeing where you reserved a Deluxe King room and got the room you reserved. Feedback from our guests is always welcome as we strive to continuously improve the quality of Red Roof services.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely,Red Roof Management

10/10 Excellent

Joseph

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the denistry office my wife was having oral surgery. Convenient.
Stayed 1 night in Jan 2024
Response from Debra Whalen, General Manager on 1 Feb 2024
Thank you for your review. We hope to see you again soon.

8/10 Good

raymond

Stayed 2 nights in Jan 2024
Response from Toni-Ann RediResponse Specialist on 22 Mar 2024
Hello Raymond,Thank you for choosing to stay at our Red Roof Plus+ Columbus Dublin. I appreciate your 4/5 score following your stay but would love for you to consider adding comments to your survey to let us know what weā€™re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Debra Whalen, General Manager on 23 Jan 2024
Thank you for your review. We hope to see you again soon.

10/10 Excellent

John

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The clean room The staff Premium snacks
Stayed 1 night in Jan 2024
Response from Debra Whalen, General Manager on 16 Jan 2024
Thank you for your review. We hope to see you again soon.

8/10 Good

elmer

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Debra Whalen, General Manager on 9 Jan 2024
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Debra Whalen, General Manager on 6 Jan 2024
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Debra Whalen, General Manager on 28 Dec 2023
Thank you for your review. We hope to see you again soon.

6/10 Okay

Laura

Travelled with family
Disliked: Cleanliness, room comfort
No frills, budget friendly, worn out
The staff were very friendly and no extra charge for our puppy. The mattress i slept on was very worn on one side, i had a backache within 30 min. The middle of the mattress still had some support. My autistic son came out of the bathroom saying "grasshopper", so i dont know what type of insect had been there. Very dated, but also very budget minded at less than $80.
Stayed 1 night in Dec 2023
Response from Debra Whalen, General Manager on 28 Dec 2023
Thank you for your review. We are in the process of replacing our mattresses. We hope to see you again.

8/10 Good

STEVE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Debra Whalen, General Manager on 16 Dec 2023
Thank you for your review, we hope to see you again soon.

10/10 Excellent

Jephte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Debra Whalen, General Manager on 16 Dec 2023
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Professional staff and very friendly.
Stayed 1 night in Dec 2023
Response from Debra Whalen, General Manager on 11 Dec 2023
Thank you for your review. We hope to see you again soon.

4/10 Poor

Saber

Stayed 1 night in Dec 2023
Response from Kamaria RediResponse Specialist on 10 Dec 2023
Hello Saber, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ COLUMBUS - DUBLIN and I are disappointed to see your 2/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what weā€™re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope youā€™ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
The young man at the check-in desk (Mehrab) went above and beyond common courtesy to make sure things were going well! Our card keys for our room did not work for some reason and he made everything right!
Stayed 1 night in Dec 2023
Response from Debra Whalen, General Manager on 7 Dec 2023
Thank you for your review. We hope to see you again soon.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice way to keep the room cleaned everyday..
Stayed 8 nights in Nov 2023
Response from Debra Whalen, General Manager on 6 Dec 2023
Thank you for your review, we hope to see you again soon.

4/10 Poor

James

Business traveller
Disliked: Cleanliness, staff & service, amenities
Close tl where are activites were. Room had smoke and perfume smells, paid for a none smoking room. Equipment in the room was extremely noisy. Mold around the bathtub and other areas.
Stayed 2 nights in Dec 2023
Response from Debra Whalen, General Manager on 6 Dec 2023
Thank you for your review. I am sorry you hand an unpleasant experience at our motel.

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good but service was great
Stayed 2 nights in Dec 2023
Response from Debra Whalen, General Manager on 6 Dec 2023
Thank you for your review, we hope to see you again soon.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Debra Whalen, General Manager on 28 Nov 2023
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Javier

Stayed 1 night in Nov 2023
Response from Debra Whalen, General Manager on 11 Dec 2023
Thank you for your review. We hope to see you again soon.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Itā€™s what you would expect out of a $100 motel stay. No real problems with our stay. Didnā€™t see bugs or anything. Floor hadnā€™t been swept real well but other than that everything was fine.
Stayed 1 night in Nov 2023
Response from Debra Whalen, General Manager on 20 Nov 2023
Thank you for your review. We hope to see you again.

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and had everything we needed for our stay.
Stayed 1 night in Nov 2023
Response from Debra Whalen, General Manager on 18 Nov 2023
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Alberta, Crossville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about my stay, the beds were very comfortable. The rooms were clean and the area was quiet.
Stayed 1 night in Nov 2023
Response from Debra Whalen, General Manager on 18 Nov 2023
Thank you for your review. We hope to see you again soon.

4/10 Poor

Estachia

Stayed 2 nights in Nov 2023
Response from Debra Whalen, General Manager on 7 Dec 2023
Thank you for your review.

8/10 Good

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is old but pretty clean. Would stay again. Very friendly front desk!
Stayed 1 night in Nov 2023
Response from Sharma RediResponse Specialist on 5 Nov 2023
Dear Marianne,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ COLUMBUS - DUBLIN. It's good to read that you found our hotel to be pretty clean, our front desk staff to be very friendly, and you would stay again. However, I am sorry the upkeep of our location was not being up to your standards. Thank you again for your review and I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Sincerely,Sharma Red Roof Management RediResponse Specialist

6/10 Okay

Emily

Stayed 1 night in Nov 2023
Response from Sharma RediResponse Specialist on 5 Nov 2023
Hello Emily, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ COLUMBUS - DUBLIN and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what weā€™re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope youā€™ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

10/10 Excellent

Diana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff from front desk to the attendants were very accommodating. Even the front desk manager was gracious under pressure. Clean towels and toiletries every day (and I was there for 2 wks). Wonderful property and excellent staff. Would not think twice about going back. 205 - The woman who kept extendimg her stay.
Stayed 2 nights in Oct 2023
Response from Debra Whalen, General Manager on 30 Oct 2023
Thank you for your review. We hope to see you again.

10/10 Excellent

Jianfang

Stayed 1 night in Oct 2023
Response from Debra Whalen, General Manager on 18 Nov 2023
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing spot
Stayed 1 night in Oct 2023
Response from Debra Whalen, General Manager on 28 Oct 2023
Thank you for your review. We hope to see you again soon.

6/10 Okay

Sarah

Travelled with family
Disliked: Staff & service
OK, but would choose something else in future
Clean but signs of deterioration. Coffee available in morning - not much else. Checked in after midnight - clerk was not friendly and seemed annoyed when I clarified which direction I needed to go to find my room. (No map shown/offered/available). $80ish for a few hours of sleep. Would choose a different hotel in the future.
Stayed 1 night in Oct 2023
Response from Debra Whalen, General Manager on 25 Oct 2023
Thank you for your review.

6/10 Okay

debra

Travelled with family
Liked: Staff & service, property conditions & facilities
It's very convenient to the sights we were interested in seeing.
Stayed 1 night in Oct 2023
Response from Debra Whalen, General Manager on 23 Oct 2023
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel friendly staff
Stayed 1 night in Oct 2023
Response from Debra Whalen, General Manager on 23 Oct 2023
Thank you for your review. We hope to see you again soon.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Debra Whalen, General Manager on 23 Oct 2023
Please let us know if there were any problems with your room.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Debra Whalen, General Manager on 23 Oct 2023
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Angie

Cleanliness is lacking
Stayed 1 night in Oct 2023
Response from Sharma RediResponse Specialist on 22 Oct 2023
Dear Angie,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ COLUMBUS - DUBLIN. I am sorry that your experience did not meet your expectations due to the cleanliness of our hotel not being up to your standards.Thank you again for sharing your concern and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Sharma Red Roof Management RediResponse Specialist