Coachella Valley Hotels with Adjoining Rooms

"good"

"Honestly, the worst experience. Over crowded, terrible service. Understaffed. Housekeeping service attempted at 10pm after requesting service four times that day. Sent a formal complaint to the hotel and have yet to connect with anyone almost a month later after following up weekly. Extremely disappointing experience."

"Valet and Bell guys were great! Rooms were outdated but beds comfortable. Air conditioning needs replacing or to be updated - seems as though the rooms are humid. Check out is at 12 which I liked until staff started knowing on the door continually every 10 minutes along with phone calls. We were out with our bags and at valet by 11:45 just felt rushed- as they also turned the heater on in the room around 11 am to start pushing you out - thermostats are controlled by staff - this was a bad experience since the room was heated up to 75 while trying to get our bags together( it was 107 outside ) . The kids enjoyed the slides in the pool that was nice."

"The pools were for the most part good. The main pool was very dirty throughout the day and no one was there to clean it. We complained to the lifeguard who was away from his post the majority of the time doing who knows what. We have been there multiple times in the past and the lifeguard always maintained things and was always present, so I’m not sure what happened with that expectation but it was a definite issue."

"The Staff had done good at being nice and professional yet the management has failed them they don't have enough support to handle the front desk."

"Great staff just in a bad area and room Was decent "

"My room was not what I expected. The property is so beautiful and maintained very well. However our room was 2 stars. Our shower was filthy. There was dirt on the floor, blood on the door, and bugs all over our room."

"Favorite hotel"