Hotel Dekat Cinemark City Center

"Every staff member we came in contact with from the grounds keepers, to the pool attendant, front desk, and the morning restaurant staff were incredibly friendly and so helpful. The hotel was pristine and tucked away from the busy street, offering a quiet place to relax after a busy day!"

"Clean rooms. Good breakfast."

"Everything was great. As good as one would expect from a Marriott."

"We stopped here on the last night of a cross country drive. The lobby was neat and clean. The staff at the front desk was friendly and helpful, informing us on the in house offerings for dinner and drinks as well as other nearby options. The dinner was just ok, but saved us a trip out to find something. The bartender and restaurant staff were also nice and courteous. Our room was neat and clean. At breakfast, there were a variety of breakfast staples to select from and we had no complaints. We...

"Would have been nice if we were notified of the elevator was broken. Up on 3rd floor had to carry 5 suitcases and a cooler down 3 flights. With cleaning staff laughing about it"

"Would not recommend."

"Beautiful place to stay! Very clean & helpful staff. Body is not very good. Need better coffee. We loved our time there & will definitely be back! Lynda"

"The breakfast staff was exceptional!"

"1st of all had too wait 2hrs for my room rest was at 3 room wasnt ready till 5:30. Went to take a shower the towels was spotted with brown color stains. Ask for another set of towels same thing. They need to invest in new linen. The microwave and refrigerator had leftover food in it. Told the 2 staff members nothing ever happened. Noone came to clean the microwave and refrigerator. Poor service poor staff. I will never ever go back Good luck"

"I booked a3 night stay 2 nights we had a storm and no electricity with no compensation no back up generators nothing just in dark until you weren’t.. the door locked on the handle but no other safety features the door had crackers you could see outside you get what you pay for."

"No morning coffee"

"Never again! I arrived to a trash strewn parking lot. Sitting area adjacent to filthy front door was disgusting. Dirt. Trash and cigarette butts on the ground. Worn, dirty mat at entrance. Long check-in process. Stained, dirty carpets in corridors, elevator and room. Room door propped open with heavy desk. No towels or washcloths. Interior parts of fridge displaced or missing. FILTH on surface beside fridge. Hair in fridge. No lid or plastic bag for ice bucket. Glass tray missing from...

"Staff, as always try their best. Unfortunately this property needs a lot of maintenance and it is long overdue for some new towels, sheets, comforters and some renovations. Understanding this is the Key West Inn and we were not expecting 5-star service or facilities, dingy towels/sheets take you back a little bit. Additionally, they advertise that breakfast is included, we did not get breakfast, we rang the bell several times and no one answered, when they finally answered, breakfast was not...

"There was no trash can, and the room was not cleaned very well. The towels were damp, as if they had just been used, with two of the three having stains. Luckily, I brought my own towel for traveling. The building wasn't well-kept, grass/weed growing next to the wall. It felt unsafe, and some suspicious people were hanging around the entrance and the hallway."

"Ok"

"Door needs repair to be more secure. Humidity in the room was really bad. Staff was exceptionally professional and nice!"

"Everything is good 👍"

"Not one complaint. I'll be coming back!"

"They screwed up my bill and charged my debit card 464 dollars"