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Reviews of 166 Majestic Court Motel

3.5 out of 5
166 Majestic Court Motel
166 Riccarton Road, Christchurch

Reviews

8.6

Excellent

Rating 10 - Excellent. 153 out of 311 reviews" "
Rating 8 - Good. 110 out of 311 reviews" "
Rating 6 - Okay. 34 out of 311 reviews" "
Rating 4 - Poor. 9 out of 311 reviews" "
Rating 2 - Terrible. 5 out of 311 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Russell

Stayed 4 nights in Mar 2024

4/10 Poor

Louise

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty . So dirty!! . Spa bath was full of hair , food crumbs all over carpet - hadn’t been vacuumed side table drawer filthy, bathroom floor dirty , light switches and handles grubby . The tv kept on losing signal so could barely watch it .Only 2 pillows supplied , bed very uncomfortable . Blankets in cupboard were shoved inside screwed up into a ball. They were also stained One the worse motels I’ve ever stayed in . Do NOT stay here . I was charged $200 and it was just awful
Stayed 1 night in Feb 2024

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Carwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Dec 2023

4/10 Poor

Brenda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The managers should be ashamed of the standard of their accommodation. The microwave in our room was filthy There were no pillowcases on the spare pillows. The tea towel had holes in it. There was a plunger but no plunger coffee unusual these days. Hand washing soap was in the bathroom but none in shower cubicle . The towels were not very white. Only product to use in shower was large shampoo bottle that looked like things were floating in it. There were no face washers. The iron plate was broken. The shower curtain was too short for the cubicle. I’ve not stayed in such a poorly service motel for years. I would not recommend this motel .
Stayed 1 night in Nov 2023

6/10 Okay

Ruth

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Sadly, the rooms facilities have declined since my last stay under previous owners. Icebox in fridge totally iced up and dripping- needs a defrost. Information folder not in room; TV had to be checked out as initially not working then could only get netflix. No TV channels. Soap dispenser empty.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Only 10 mins walk to Hagley Park and so close to major shopping malls, cafes and medical centres.
Stayed 2 nights in Jun 2023
Response from Majestic Court on 19 Jun 2023
Thanks Tracy for 5 out of 5. Hope to see you again.

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Lovely underfloor heating in the tiles. Very clean and tidy. Will use again.
Stayed 1 night in May 2023
Response from 166 Majestic Court on 26 May 2023
Thanks so much for your feedback Erin! It makes our day hearing about how much our customers love our motel and the great service they’ve received from our team.

8/10 Good

Ruth

Liked: Cleanliness, property conditions & facilities
Room was very clean and sufficient for my stay. As it was weekend - no staff on duty but not a problem as key system for entry very easy & texted to phone. Some noise as room near to busy road so if possible would prefer a quieter room next time if possible. Will certainly book again as so handy for Uni and the Mall shops etc.
Stayed 1 night in Apr 2023
Response from Deron on 28 Apr 2023
Hi RuthThanks for your feedback, hope to see you again!

10/10 Excellent

Carmel

Stayed 5 nights in Mar 2023
Response from uw on 8 Mar 2023
Thank you Carmel for your great review.

4/10 Poor

Juliette, Timaru

Stayed 1 night in Mar 2023
Response from Majestic Court on 27 Mar 2023
Thank you for taking the time to leave us feedback.

6/10 Okay

Anne

Travelled with family
Liked: Cleanliness, staff & service
I would hand rails in the bathroom. Support by toilet and for in out of shower.
Stayed 2 nights in Mar 2023
Response from Ute on 5 Mar 2023
Hi there Anne,thank you for your review.You booked a room with a spa bath, which we usually not recommend for people with mobility issues.Sorry you were under the impression you had booked a room with a walk in shower. In future please let us know your specific requirement so that we can accommodate you better.Kind RegardsUte

8/10 Good

Godfavour

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023
Response from Majestic Motel Christchurch on 24 Mar 2023
Thank you for your great review.

10/10 Excellent

Vijay

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
It's conveniently located, 15mins walk to UC and 5mins walk to Riccarton Westfield. Plenty of parking available and lots of takeaways, shops and eating places close by. Room itself was clean and tidy. Staff were very friendly and they also allowed me to keep my luggage as I arrived early check-in and when I checked out, again they let me keep my luggage till I sorted things out. Thank you
Stayed 5 nights in Feb 2023
Response from Ute on 22 Feb 2023
Thank you so much Vijay.We are glad you had a pleasant stay and are looking forward to have you with us in the future.RegardsUteMajestic Court

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service
Very friendly and accommodating staff. Very clean but some updating of furnishings is needed. To be fair all you need is there. Handy location for Uni, Riccarton Mall and the CBD. Would book again.
Stayed 1 night in Feb 2023
Response from Deron on 17 Feb 2023
Hi Ruth, thanks for your feedback! We will work it out later this year as you know last a few years were bit of harsh for this industry. Again, thanks for choosing us and hope to see you again!

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value
Great value for money ever
Stayed 1 night in Feb 2023
Response from Deron on 17 Feb 2023
Thanks Diana, hope to see you again!

10/10 Excellent

Hayden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hosts, very helpful Definitely be back
Stayed 1 night in Feb 2023
Response from Deron on 14 Feb 2023
Thanks for your feedback, hope to see you again!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Found the two bedroom unit clean and comfort and quiet.Enjoyed our stay. Will stay again when in Christchurch.
Stayed 1 night in Dec 2022
Response from Deron on 20 Dec 2022
Thanks for your feedback!

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location friendly staff
Stayed 2 nights in Nov 2022
Response from Deron on 14 Nov 2022
Thanks Tony, hope to see you again!

6/10 Okay

Derek

Liked: Cleanliness, amenities
property was convenient , the lack of on site manager was not, diverter from bath to shower did not work, so could not get a decent shower, no manager on site to remedy.
Stayed 2 nights in Oct 2022
Response from Deron on 31 Oct 2022
Hi Dereck, sorry about your experience here.We do leave a contact numbers at our door to dealing with any issues during stay. We will work it out a better way ASAP to provide a better service in the future.

6/10 Okay

Neal

Disliked: Staff & service, property conditions & facilities
Contactless check in is so impersonal. Hotel and room generally in poor condition, though clean.
Stayed 1 night in Oct 2022
Response from Deron on 29 Oct 2022
Hi Neal, thanks for your feedback, we will look into it and improve our service in the future.

6/10 Okay

Neil

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I have stayed at this property quite a few times in the past and slowly they have become more run down. Definitely need revamping. I don't think management care. They advertise 50 sky channels, maybe get 10.
Stayed 6 nights in Sep 2022
Response from Deron on 2 Oct 2022
Hi Neil, thanks for your feedback, we do plan to renovate soon about our TV plan into smart series and other renovation. Sorry about your experience here, but we will improve our service in the future.Thanks for staying with us!

2/10 Terrible

Roger

Disliked: Property conditions & facilities
Property was locked up when I arrived and couldn’t stay there
Stayed 1 night in Sep 2022
Response from Deron on 23 Sept 2022
Hi Roger, e send you a message through Expedia message box on 10:15 PM,5 minutes after you booked with us, because the contact info you left with us is invalid, we could not find you neither through email and phone number. We left the key inside the key box for you and sent through the code in Expedia message box, which you could find it in Expedia. And we left a note at our reception door that night with on site manager number just in case you didn't get the message. However, we didn't receive any phone call that night according to our record. I'm sorry about your experience, but we've done everything we could trying to let you know the key box code but you were unreachable. And it was over 10PM which is after-hour already. Our onsite manager was waiting for your call but it never came.At this stage, sorry about your experience, but we've done everything we could do during that night.

6/10 Okay

Iain

Travelled with partner
Disliked: Amenities, property conditions & facilities
A disappointing stay. The property was run down and in a bit of disrepair. There was no heating in the room other than a bathroom heater and the plumbing in the shower/bath was faulty, the bathroom window latch was broken and made it difficult to open and close the window. The property is situated on a main arterial road with a room that was not sound proof in any way. We got very little sleep due to road noise, cars, police sirens, and noisy people heading home from a night out.
Stayed 1 night in Sep 2022
Response from Deron on 10 Sept 2022
Thanks for your feedback, we will improve service in the future.

6/10 Okay

Georgy

Stayed 2 nights in Jul 2022

8/10 Good

Netta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy check in, had everything we needed for overnight stay - some info was conflicting in signage/compendium and bed was rather hard and could do with updating but overall good value for the price. Would stay again.
Stayed 1 night in Jul 2022
Response from Deron on 13 Jul 2022
Thanks for your feedback! We will work on that ! Hope to see you again!

8/10 Good

John

Liked: Cleanliness
Stayed 1 night in Jul 2022

8/10 Good

Graham

Liked: Cleanliness
I usually always stay here when in Chch, location is great and rooms are well equipped but showing wear and tear now, reasonably priced though which is good
Stayed 2 nights in Jul 2022
Response from Deron on 6 Jul 2022
Thanks for your feedback! We will work on that and hope to see you again!

6/10 Okay

Judith

Travelled with partner
Very small unit; moldy areas in bathroom, lots of condensation from showering. Carpet could do with a good clean or renewed. States 50 TV channels but could barely get a few sky channels. Manager did reduce the cost for our 5th night👍
Stayed 2 nights in Mar 2022
Response from Deron on 4 Apr 2022
Thanks for your feedback, we are about to renovating our rooms this year and hope to see you again!

8/10 Good

Graham

Liked: Cleanliness
I’ve stayed here when I visit Christchurch for quite a few years now, well equipped rooms and good location, rooms are starting to show wear and tear.
Stayed 2 nights in Mar 2022
Response from Deron on 4 Apr 2022
Thanks for your feedback, we are about to renovating our rooms this year and hope to see you again!

10/10 Excellent

Glenda

Liked: Cleanliness, amenities, property conditions & facilities
Extremely clean and convenient
Stayed 1 night in Mar 2022
Response from Deron on 26 Mar 2022
Thanks for your feedback! Hope to see you again!

4/10 Poor

Susannah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This motel unit was worn out and dirty - carpet very worn, curtains were marked, skirting board dirty and marked, stool had mould on it and sheets had marks. Quite unpleasant.
Stayed 1 night in Feb 2022
Response from Deron on 5 Mar 2022
Sorry about your experience here, we will improve our service in the future.

10/10 Excellent

Sharne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so friendly and very helpful. The room was very nice and cosy, bed was comfortable. Very clean and had everything we needed. Amazing location Westfield mall right over the road great for shopping and dining. We will definitely come back here to stay when we are in chch. Thank you very much for your hospitality 😊
Stayed 1 night in Jan 2022
Response from Deron on 24 Jan 2022
Thanks for your feedback! Hope to see you again!

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good .place to stay.
We have stayed here several times before and always find it very convenient to everything - with the mall almost across the road. Only problem was with the shower head in the shower not sitting upright - kept flopping down. Beds were nit particularly comfortable. A couple of king singles would have been great - maybe next time ?? Very friendly helpful staff !!
Stayed 2 nights in Jul 2021
Response from Lea on 2 Aug 2021
Hi dear, thanks for you feedback. We have already fixed up the issue that you mentioned. We hope we will bring you better experience next time. Have a good day>_<

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
Response from Deron on 29 Jul 2021
Thanks for your feedback!

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well equipped room that was clean and tidy. Great location. Would happily stay here again.
Stayed 2 nights in Jul 2021
Response from Deron on 16 Jul 2021
Thanks for your feedback! Hope to see you again!

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to food, shops and the city!
Great value for money accommodation. Everything you need in a brilliant location.!
Stayed 1 night in Jul 2021
Response from Deron on 16 Jul 2021
Thanks for your feedback! Hope to see you again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy. Close to shopping etc
Stayed 3 nights in Jun 2021
Response from Deron on 3 Jul 2021
Thanks for you feedback!

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It appeared less than clean and was cold on our arrival taking some time to heat up
Stayed 1 night in Jun 2021
Response from Winnie on 27 Jun 2021
Thanks for your feedback, we will improve our service in the future.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't get thecorrect size of bed & poor services
Not so good, the room is small and not very clean. Also did not get the correct size of beds as it advertised. Customer service was poor. Will not recommend to stay unfortunately.
Stayed 1 night in May 2021
Response from Winnie on 31 May 2021
Sorry about your experience here, we will try to improve our service in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely and quiet and good location.
Stayed 1 night in May 2021
Response from Deron on 21 May 2021
Thanks for your feedback, hope to see you again!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to public swimming pool
Stayed 3 nights in May 2021
Response from Deron on 14 May 2021
Thanks for your feedback! Hope to see you again!

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
I liked that it was in walking distance to the mall. Would like better heating in the room.
Stayed 1 night in Apr 2021
Response from Winnie on 28 Apr 2021
Thank you for your kindly feedback, we hope to see you again. :)

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2021
Response from Winnie on 6 May 2021
Thank you for your feedback, we hope to see you again.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
What you see is what you get. Did the job. Comfortable and clean
Stayed 4 nights in Apr 2021
Response from Deron on 19 Apr 2021
Thanks for you feedback, hope to see you again!

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a small room but had almost everything we needed for a short stay.
Stayed 2 nights in Apr 2021
Response from Deron on 19 Apr 2021
Thanks for you feedback, hope to see you again!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location for a shopping trip the best 🛍️ very close to Riccarton Mall lots of food outlets in walking distance. Metro bus exchange handy with lot's of buses into central Christchurch and elsewhere if you don't want to drive easy Uber service. I will use Majestic 166 Motel again 😃
Stayed 3 nights in Apr 2021
Response from Winnie on 13 Apr 2021
Thank you for your kindly feedback, we look forward to seeing you again.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
We checked out early so early we didnt stay the second night as it was not what was advertised room was not soundproof locks on doors didn't lock securely latches on window were broken and sky is advertised 50 channels not true all we could get was sport not a fan it was not the anniversary i wanted for my husband and myself very disappointed
Stayed 1 night in Apr 2021
Response from Team Majestic on 4 Apr 2021
Sorry for your experience, we do have 50+ Sky channels as there are plenty of them are after 50th channel. As for locks,we have already double checked the latches and will improve soundproofing in the future. Thanks for your feedback.