Lobby sitting area

Reviews of Diamond Resort Phuket

4 out of 5
Diamond Resort Phuket
106 Soi Cherngtalay 14, Choeng Thale, Phuket

Reviews

9.0

Wonderful

Rating 10 - Excellent. 46 out of 85 reviews" "
Rating 8 - Good. 32 out of 85 reviews" "
Rating 6 - Okay. 5 out of 85 reviews" "
Rating 4 - Poor. 2 out of 85 reviews" "
Rating 2 - Terrible. 0 out of 85 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Milledge

Liked: Cleanliness, amenities, property conditions & facilities
Very nice for a family vacation
Stayed 6 nights in Mar 2024
Response from Suttida Nakha (Apple) - Guest Relations Manager on 1 Apr 2024
Dear Valued guest,Thank you so much for taking the time to write us this review! Every staff member here at Diamond Resort loves to hear that our guests had a pleasant stay.We’re glad that you had a great family time with us. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!Thank you again! We’re looking forward to make your experience even better in the future!Warmest regards,Diamond Resort Management

10/10 Excellent

Bradford

Liked: Cleanliness
Great “business” hotel. No one bothers you. Quiet. If you want to lay low in a perfect area in Laguna near Ban Tao beach this is your place.
Stayed 5 nights in Jan 2024
Response from Suttida Nakha (Apple) - Guest Relation Manager on 5 Feb 2024
Dear Mr. Bradford,A heartfelt thanks for sharing your incredible experience and review following your stay at Diamond Resort Phuket. We are really appreciated your compliments!We are really delighted to hear that you had a wonderful time with us. Diamond Resort aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our resort in the future. Warmest regards,Diamond resort Management

6/10 Okay

Irina

Travelled with family
Outdated! Poor communication. Bad breakfast.
Stayed 4 nights in Jan 2024
Response from Suttida Nakha (Apple) - Guest Relations Manager on 5 Feb 2024
Dear Ms. Irina,Thank you very much for the review of your recent stay at our resort. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We are really sorry to hear about your experience. It would be great if you could let us know about the poor communication, so we could improve our service in the future. Regarding the breakfast, our kitchen team provides main dishes which is the standard of an international breakfast, we do provide dishes which are different on each day to ensure that the breakfast is not boring and our valued guests are able taste variety of food. Warmest regards,Diamond Resort Management

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, room comfort
Modern, spacious and clean room
Friendly and courteous staff. Front desk will arrange for a car service for points of interest. Nice, peaceful pool area. Property seems safe however there are not many restaurants or shops nearby. The location does not seem walkable.
Stayed 1 night in Dec 2023
Response from Suttida Nakha (Apple) - Guest Relation Manager on 1 Jan 2024
Dear Ms. Lori,A heartfelt thanks for sharing your incredible experience and review following your stay at Diamond Resort Phuket. We are really appreciated your compliments!We always work hard for guest satisfaction and we are glad to hear that we were successful in achieving this with you.Actually, there are quite number of restaurants and fruit shops near the hotel. Also, there are many restaurants, supermarket, souvenir shops in the boat avenue area which we provide free shuttle service from 08.00 - 21.30 hrs. and it runs every 40 minutes.Thank you once again for placing your trust in us and we hope to have you here again soon!Warmest regards,Diamond Resort Management

10/10 Excellent

Susan

Stayed 16 nights in Nov 2023
Response from Suttida Nakha (Apple) - Guest Relations Manager on 1 Jan 2024
Dear Ms. Susan,Thank you so much for taking the time to write us this review! Every staff member here at Diamond Resort loves to hear that our guests had a pleasant stay.We’re glad that you loved our hospitality and services. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!Thank you again! We’re looking forward to make your experience even better in the future!Warmest regards,Diamond Resort Management

10/10 Excellent

Josh

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and neat pool. They also have a sauna which was an unexpected bonus. The staff at the front desk and restaurant were great!
Response from Suttida Nakha (Apple) - Guest Relations Manager on 3 Dec 2023
Dear Valued guest,A heartfelt thanks for sharing your incredible experience and review following your stay at Diamond Resort Phuket. We are really appreciated your compliments!We are super delighted to know that you your vacation at our resort was perfect. Our resort aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Warmest regards,Diamond resort Management

10/10 Excellent

Meng Chuan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Its happened to my room aircon compressor was noisy intermittently when high speed fan cut in, we reluctant to change room as just a short stay anyway. Overall it's nice environment and with new furnishings resort.
Stayed 4 nights in Oct 2023
Response from Suttida Nakha (Apple) - Guest Relations Manager on 3 Dec 2023
Dear Mr. Meng Chuan,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We are really sorry about the compressor issue and we will ensure that the same issue will not repeat on your next visit. Once again we would like to thank you for your positive feedback regarding our resort ambience and our room facilities & amenities.We look forward to welcoming you back to our resort in the future. Warmest regards,Diamond resort Management

10/10 Excellent

Butch

Travelled with family and small children
Awesome hotel...pool and breakfast were great...so glad they had a shuttle that goes to the beach and grocery store every hour. We would definitely stay there again.
Stayed 5 nights in Oct 2023
Response from Suttida Nakha (Apple) - Guest Relations Manager on 3 Dec 2023
Dear Mr. Butch,Thank you so much for taking the time to write us this review! Every staff member here at Diamond Resort loves to hear that our guests had a pleasant stay.We’re glad that you loved our facilities and services. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!Thank you again! We’re looking forward to make your experience even better in the future!Warmest regards,Diamond Resort Management

10/10 Excellent

Mohamed

Stayed 5 nights in Oct 2023
Response from Suttida Nakha (Apple) - Guest Relations Manager on 3 Dec 2023
Dear Mr. Mohamed,Thank you so much for taking the time to write us this review! Every staff member here at Diamond Resort loves to hear that our guests had a pleasant stay.It was a pleasure to have you staying with us and thank you for your time in sharing your experience. Our team is very glad to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next return for another memorable holiday at our DIAMOND RESORT PHUKET.Warmest regards,Diamond resort Management

10/10 Excellent

Chia

Stayed 2 nights in Aug 2023

10/10 Excellent

Nadia Adele

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location with free shuttle to beach and boat avenue. Good breakfast included. Kindly allowed us an early check in after a long flight. Property is well kept. Towels replaced daily and bottled water. Kind and hospitable staff
Stayed 13 nights in Jul 2023

10/10 Excellent

Stephen, FORT LAUDERDALE

Liked: Cleanliness, amenities, property conditions & facilities
Always clean, efficient staff
Stayed 1 night in Jun 2023

10/10 Excellent

Kiran

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and staff very helpful and friendly
Stayed 2 nights in Apr 2023

10/10 Excellent

Rolf

Stayed 23 nights in Mar 2023

10/10 Excellent

Navarat

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything good accept a little bit noise
Stayed 10 nights in Apr 2023

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023

10/10 Excellent

Gaston

Stayed 1 night in Feb 2023
Response from Suttida Nakha (Apple) - Guest Relations Manager on 2 Apr 2023
Dear Mr. Gaston,Thank you so much for taking the time to write us this review! Every staff member here at Diamond Resort loves to hear that our guests had a pleasant stay.We’re glad that you loved our hospitality and services. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!Thank you again! We’re looking forward to making your experience even better in the future!Warmest regards,Diamond Resort Management

10/10 Excellent

Dale

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Feb 2023
Response from Suttida Nakha (Apple) - Guest Relations Manager on 2 Apr 2023
Dear Mr. Dale,A heartfelt thanks for sharing your incredible experience and review following your stay at Diamond Resort Phuket. We are really appreciated your compliments!We always work hard for guest satisfaction and we are glad to hear that we were successful in achieving this with you.Thank you once again for placing your trust in us and we hope to have you here again soon!Warmest regards,Diamond Resort Management

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was a bit musty smelling, had to buy an air freshioner. Otherwise all good especially front desk and the fantasic restaurant.
Response from Suttida Nakha (Apple) - Guest Relations Manager on 2 Apr 2023
Dear Mr. Kevin,Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, and thank you very much for letting us know. We already did the ozone sanitized in this room to get rid of the humidity and kindly accept our sincere apology for the inconvenience caused during your stay.At the same time, it is our pleasure to hear that our staffs and our restaurant quality made a great impression on you.Thank you once again for your feedback and we hope to have another chance to have you here with us.Warmest regards,Diamond Resort Management

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, room comfort
Good value in Bang Tao
Diamond Resort is a good value place to stay in Bang Tao. It's clean and comfortable, serves a decent breakfast and the pool is nice. We went for the grand two bedroom apartment, which was plenty big enough for a family with a small child/children. Don't go for the pool two bedroom, it's much smaller and darker overall.
Stayed 18 nights in Dec 2022

8/10 Good

Daniel James harrison

Liked: Cleanliness, amenities, property conditions & facilities
Nice large complex, family orientated, beautiful fresh clean rooms a very safe complex, bang tao beach only a 15 minute walk or free shuttle provided by hotel to the beach or local shopping area boat avenue, local restaurants nearby within walking good i enjoyed the green leaf across the road seafood restaurant thai cuisine. Didn't eat at the hotels restaurant more european feel with a few Thai options overall great experience
Stayed 4 nights in Dec 2022

10/10 Excellent

Isabel

Stayed 1 night in Dec 2022

8/10 Good

Suet Lin

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Very friendly
Stayed 4 nights in Nov 2022

10/10 Excellent

Dean

Liked: Cleanliness, property conditions & facilities
I want to Hank the Staff at Diamond because they work so hard to meet every guest satisfied. My room was kept & tidy daily and when I need something early in the morning the facility comes and assist. The ride shuttle to town made it more convenient which is like 10 drive and or 25 min walk and similar to the beach. The location is very quiet. Once again thank you Diamond for making my stay in Phuket a wonderful one. Dean USA

8/10 Good

Piotr

Stayed 13 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2021

8/10 Good

mike

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2021

8/10 Good

mike

Liked: Cleanliness, room comfort
Great place big pool . Great restaurant and staff.
Stayed 1 night in Jan 2021
Response from Sales and Marketing Manager on 6 Jan 2021
Dear Mike Thank you very much for your kind feedback. We are happy to hear that you were satisfied with your stay. Much appreciated for mentioning the great quality of our staff and restaurant. We are looking forward to seeing you again in our resort. The management and staff wish you the best of everything for the new year ahead. Best regards Diamond resort Management.

10/10 Excellent

John

Liked: Cleanliness, room comfort
HIDDEN DIAMOND
Stayed here for 3 days and one word comes to mind.WOW... Felt like bei g in Bali even thiugh we live in Thailand and only 20 min away from our house..The owner Jo was a great guy and nothing was to much from him or his staff..The hotel itself is perfect in all aspects and an absolute pleasure to stay at..Infuse which is the restaurant at the property is excellent , but venture out 5 min and there's a plethora of restaurants to tantalize any palate..l cannot say enough for this beautiful resort and only way to find out is go yourself..You will be very impressed..Also Jo is around most times,take a few minutes and chat with him..Big part of the appeal of the property..
Stayed 3 nights in Dec 2020
Response from Sales and Marketing Manager on 6 Jan 2021
Dear John, Many thanks for your great feedback and for choosing our resort for your staycation. We are pleased that you were overall satisfied with your stay, our service, and our well-maintained resort. Thank you again for your patronage, recommendation and nice review. We do hope to see you again soon. Best wishes from the entire team and Jo. Kind regards, Diamond Resort Management

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 8 nights in Jan 2020
Response from Diamond Resort Management on 17 Feb 2020
Dear valued guest, Thank you for taking the time to rate your stay with us. We will continue to work hard on improving our services and hope you will come back again soon. Many thanks for choosing Diamond resort and best wishes for the new year.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Diamond Resort Management on 13 Feb 2020
Dear Valued Guest, We appreciate you taking the time to review us and for choosing to stay with us during your visit to Phuket. We are sorry to see that you must not have been entirely satisfied with your stay based on your score and can only apologies for not being able to surpass your expectations. We can assure you that we are working harder on tweaking and mastering our standards everyday and hope that you will come back to visit, so that we may show you as, that Diamond Resort has to offer. Best wishes and hope to see you again in the near future.

6/10 Okay

KC

Travelled with family
Liked: Cleanliness, amenities
Floor is dusty when we move in, had to call operator to do deep cleaning.The cleaning team did a good job to keep the floor sparkling clean. The 2nd day was quite unpleasant as there is no water supply in the morning and water supply only return around 10am.Breakfast choice is quite limited and they should cover the food as i can see flies landing on the food.
Stayed 4 nights in Jan 2020
Response from Diamond Resort Management on 13 Feb 2020
Dear KC, Thank you for sharing your comments with us, as we will be sure to improve upon each of your points regarding the cleaning. We are very sorry that you were not satisfied with the standards and can only promise that we will ensure this does not happen again. The issue regarding the water supply, was in fact something beyond our control. From time to time, during the dry months in Thailand, local authorities are known for restricting water consumption from time to time. This is of course, not every day or even every week, but can happen against our wishes. We do understand your frustration and apologies sincerely for any inconvenience this may have caused.

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and very nice rooms
Very new property so everything is in excellent condition. Rooms are comfortable albeit somewhat cramped due to the layout. There is a sliding door between the bedroom and sitting area that, while offering privacy, limits ability to navigate around the bedframe without running into it. Well stocked mini kitchen with toaster, kettle, 2 burner hotplate. Convenient shuttle bus available to Bangtao beach and Boat avenue. Approx 10 min walk to the beach should one choose to do so however note that the road is narrow and quite busy. The entrance from the road to this section of the beach is not particularly attractive however, if you can ignore the pigsty (yes, with pigs) the beach is beautiful once you are on it. Staff are wonderful and multilingual. I forgot an item in the room, went back the following day and spoke to K. Tee (rooms division manager) who promptly has his staff locate it. Would stay here again.
Stayed 1 night in Dec 2019
Response from Diamond Resort Management on 13 Feb 2020
Dear Rhonda, Thank you for taking the time to share your feedback with us and for your positive review regarding our team. We always appreciate informative reviews and will be sure to pass on your comments to the entire team. Many thanks again for your patronage and hope to see you again in the near future. Best wishes and good luck for the new year.

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and comfortable place to be!
We had a great stay at Diamond Resort. We did however have an issue with a smell coming from our bathroom. We asked to be moved on New Years Eve and the hotel was able to accommodate that. Their service and handling of our issue was notable. We very much enjoyed our stay here.
Stayed 3 nights in Dec 2019
Response from Diamond Resort Management on 13 Feb 2020
Dear Valued Guest, We would like to thank you graciously for your kind review and compliments regarding the handling of your room change. We do apologize for any inconvenience this may have caused but appreciate you praising our efforts to rectify the issue. We sincerely hope we will be seeing back again soon and for now, wish you a safe journey home and the very best of luck for the new year and many more to come.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful,rooms were ok, doors were a bit noisy when closing
Stayed 4 nights in Dec 2019
Response from Diamond Resort Management on 13 Feb 2020
Dear Valued Guest, Thank you for your positive feedback and for taking the time to share your experience with us. We are very pleased that you were satisfied with our team and rooms. We are sorry that you found the doors to be a little noisy, though this is sometimes tricky to manage due to high occupancy. We do apologize for this point and hope you will still consider visiting us again in the near future. Many thanks again and best wishes from all of us here at the resort.

6/10 Okay

Lena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tiny rooms and place not sound proof
The rooms were so small. not easy to walk around the bed. The veranda is very small. The place is not sound proof do every time someone closes the door It makes a loud bang, can hear people talking outside.
Stayed 5 nights in Dec 2019
Response from Diamond Resort Management on 13 Feb 2020
Dear Valued Guest, Thank you for taking the time to share your points and for choosing to stay with us during your visit to Phuket. We are sorry that you found the room to be too small for your liking. We do in fact have rather standard sized hotel rooms, but are more equipped and filled due to the kitchen, dining table, sofa and TV set. We also have multiple room types available, ranging up to 100sqm+ We understand as well that noise pollution can affect certain guests, particularly during periods of high occupancy. We would have been glad to change your room to a quieter side on request and do hope you will consider us again for your next visit so that we can improve your impressions towards the overall experience at our resort. Many thanks for your patronage and best wishes from the entire team.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice resort once the construction is over
The resort looks great and it’s walking distance from the local town and the beach. Staff are polite and helpful. There were ongoing construction work at the resort which we weren’t told about at the time of the booking. We had to change room after the first night. The noise was then topped up by preparations for the Grand Opening which again was something we weren’t told about. We booked a tour from the hotel only to find out the following day that others had paid less than half the price!
Stayed 5 nights in Nov 2019
Response from Diamond Management on 27 Nov 2019
Dear Valued Guest, Thank you for taking the time to write about your experience with us. We are spry to hear about the issues regarding the noise from construction. We could not avoid this, as it was intended for maintenance purposes, which is why we did our best to accommodate you with a room not near the construction work. We do apologise for any inconvenience this may cause and can assure you, that all major works have now been completed. Regarding the Grand Opening, this was in fact advertised on our website and social media pages, as we are not able to place advertisements onto the travel company pages. We hope you were not too bothered by this, as this was an open invitation to all guests and the night was filled with entertainment, free flow beverages and all you can eat gourmet food. We have set prices for all tours/excursions, so we cannot quite understand how you were charged twice of another group. It may perhaps have been that another company was doing discounts or sales that we were not aware of, thus for that we are sorry about. We do hope you will not be deterred from returning to visit us again in the future, as we are still a very new resort and are always eager to learn of ways in which we can improve a guests overall experience. For now, we thank you graciously for your patronage and wish you a safe journey home and the best of luck for Christmas and New Years.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ห้องพักสะอาด ตกแต่งสายงาม และพนักงานบริการดีมาก เหมาะสำหรับผู้ที่สนใจมาร่วมงาน laguna marathon ค่ะ
Stayed 1 night in Jun 2019
Response from Management (GM) on 6 Jul 2019
Dear Valued Guest, Thank you for your lovely review. We are very pleased to know that you were satisfied with the overall experience and services provided to you during your stay. We pride ourselves on maintaining the highest standards of cleanliness, comfort and service throughout the year and are glad to know that we were able to keep to that philosophy. We hope you will consider us again for your next visit to Phuket and hope that we will see you real soon. Kind regards, Management & Team @ Diamond Resort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Yana A. on 10 May 2019
Dear guest, thank you for your score. We appreciate your feedback and we try to provide the best service possible. We would like to thank you for choosing Diamond Resort Phuket and hope to welcome you again soon. Best wishes, Diamond Resort Phuket Team.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very satisfied with our stay. Accommodation equipment is very complete.
Stayed 3 nights in Mar 2019
Response from Diamond Resort Phuket on 2 Apr 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. I will definitely be back! The hotel staff is awesome and super friendly.
Stayed 3 nights in Mar 2019
Response from Diamond Resort Phuket on 2 Apr 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019
Response from Diamond Resort Phuket on 2 Apr 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Great staff, wonderful facilities. Can’t wait to go back again. The scooters were very reasonably priced, and it is great how they have free shuttles to the beach and boat avenue
Stayed 3 nights in Feb 2019
Response from Diamond Resort Phuket on 4 Mar 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2018
Response from Luis on 7 Jan 2019
Dear Guest Thank you very much for your great score. We really appreciate that our efforst and product have met your expectations We look forward to welcome you again in the future Our kindest regards The Diamond Resort Team

8/10 Good

Johan, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
New hotel with nice facilities. Better to have own transport to move around.
Stayed 3 nights in Oct 2018
Response from Jeff on 7 Dec 2018
Good Morning Greetings from DIAMOND RESORT Hope things are well. Thank you for choosing DIAMOND RESORT for you holiday accommodation. We hope that your stay with us will be one of your best moment in Thailand and we all looking forward to see you again here in our resort thank you JEFFERSON PALAGANAS Front Office Manager

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Amazing place with friendly staff and clean facilities. They always go an extra mile for customers.
Stayed 5 nights in Sep 2018
Response from Jareet K. Assistant Director of Sales on 10 Oct 2018
Dear Yuri, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort with good swimming pool
Friendly and helpful staff, the rooms were a good size the bed and pillows were comfortable. The hotel is newly built with big swimming pool. It was very convenient for going to the beach near and shopping area with the hotel shuttle bus. Definately value for money!
Stayed 1 night in Aug 2018
Response from The Managements on 14 Sept 2018
Dear valued guest, Thank you for taking the time to post your review about your recent stay at Diamond Resort Phuket. I am glad that you enjoyed your stay with our facilities and service. We hope you will visit us again. Sincerely,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Diamond Resort
Flott hotell, lokasjon, personal og basseng. Var meget fuktig klima på rommet og litt harde senger
Stayed 4 nights in Dec 2023
Response from Suttida Nakha (Apple) - Guest Relation Manager on 1 Jan 2024
Dear Valued guest,Thank you for choosing our resort, and for taking your time to write a review! We are so glad to hear that you liked our resort and were impressed with the service from our staff. At the same time, we are really sorry regarding the bedding. On your next stay, please feel free to contact our reception, and we will be very happy to assist you to make your stay better.We look forward to welcoming you back to our hotel in the future. Warmest regards,Diamond resort Management

10/10 Excellent

LAI HAR

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2023