Rooftop bar, al fresco dining, open daily

Reviews of The Godfrey Hotel Chicago

4.5 out of 5
The Godfrey Hotel Chicago
127 West Huron, at LaSalle, Chicago, IL

Reviews

8.6

Excellent

Rating 10 - Excellent. 901 out of 1528 reviews" "
Rating 8 - Good. 321 out of 1528 reviews" "
Rating 6 - Okay. 161 out of 1528 reviews" "
Rating 4 - Poor. 77 out of 1528 reviews" "
Rating 2 - Terrible. 68 out of 1528 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adarryl

Business traveller
Liked: Amenities
Awesome
Stayed 1 night in Apr 2024
Response from spowell on 1 May 2024
Thank you for your feedback and for staying with us recently!

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third time we stayed at this hotel. Perfect location. Very friendly staff. The restaurant/bar on the 4th floor has amazing views and a cool atmosphere.
Stayed 1 night in Apr 2024
Response from spowell on 29 Apr 2024
Thank you for your feedback and for staying with us recently!

6/10 Okay

Emmanuel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would say the hotel and room are great, the staff at the front desk are very helpful and extremely good at their job. But what brought down this whole experience here was the roofscape bar/lounge at night. I felt like I was at rowdy bar with no sense of direction from staff or management keeping things put together. Felt like the ambiance was more meant for partying than for relaxing and enjoying a nice meal and drink. I had to wait what felt like ages to get served and the fact that it was quicker for me to go up to the bar to get a drink then it was to wait for my server to bring me a drink is ridiculous ( my drink got warm in like 5min too lol) Also I would understand things taking time if it was busy but it was not packed by any means and the ratio for servers to guests seemed like those types of issues would be avoided. Lastly if I ask for my check and have to wait 10min for you to come back to give that to me that’s not okay, if I see you passing by me multiple times and you don’t bother asking if I would like anything or if there’s any recommendations you can give or really even just checking up on my table that’s just bad service. I don’t see myself coming back here for those reasons alone.
Stayed 1 night in Apr 2024
Response from spowell on 29 Apr 2024
Thank you for your feedback and for staying with us recently. We will look into this and make necessary changes.

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Godfrey was in the perfect location in River North. Convenient to shopping and walking distance to everything downtown.
Stayed 2 nights in Apr 2024
Response from spowell on 29 Apr 2024
Thank you for your feedback and for staying with us recently!

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The check in wasn’t very pleasant, didn’t feel very welcomed by the employee. However, once a different employee helped us later that night and at check out he was great.
Stayed 2 nights in Apr 2024
Response from spowell on 26 Apr 2024
Thank you for your feedback and for staying with us recently!

10/10 Excellent

Elizabeth, Caguas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My second time and I loved.
Stayed 1 night in Apr 2024
Response from spowell on 29 Apr 2024
Thank you for your feedback and for staying with us recently!

10/10 Excellent

Cody

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Every bartender was incredible! Great location.
Stayed 1 night in Apr 2024
Response from spowell on 25 Apr 2024
Thank you for your feedback and for staying with us recently!

8/10 Good

karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very lowkey
Stayed 1 night in Apr 2024
Response from spowell on 22 Apr 2024
Thank you for your feedback and for staying with us recently!

10/10 Excellent

jade

Travelled with group
Liked: Staff & service, property conditions & facilities
This location is literally prime, we honestly didn’t need a car and the hotel is beautiful. Loved the rooftop, room was spacious and the views were amazing! Would definitely stay again
Stayed 3 nights in Apr 2024
Response from spowell on 22 Apr 2024
Thank you for your feedback and for staying with us recently!

8/10 Good

joey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Apr 2024
Response from spowell on 26 Apr 2024
Thank you for your feedback and for staying with us recently!

6/10 Okay

Rico

Travelled with family
Liked: Cleanliness, amenities
Despite offering clean and spacious rooms suitable for families during our four-night stay, the lack of breakfast, room service, and complimentary parking was inconvenient. Furthermore, the additional $50 per day for parking was way too expensive. The hotel's location was excellent, but the overly soft mattresses impacted our comfort during our stay.
Stayed 4 nights in Mar 2024
Response from spowell on 22 Apr 2024
Thank you for your feedback and for staying with us recently!

10/10 Excellent

Oscar, Whitewater

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from spowell on 22 Apr 2024
Thank you for staying with us recently!

8/10 Good

Stefanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel and will return. I didn’t like being overcharged at the rooftop bar.
Stayed 2 nights in Apr 2024
Response from spowell on 18 Apr 2024
Thank you for your feedback and for staying with us recently!

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times and have never had any issues!
Stayed 3 nights in Apr 2024
Response from spowell on 17 Apr 2024
Thank you for your feedback and for staying with us recently!

10/10 Excellent

Asia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and accommodating. Had an onsite restaurant and bar that provided excellent service.
Stayed 3 nights in Apr 2024
Response from spowell on 17 Apr 2024
Thank you for your feedback and for staying with us recently!

10/10 Excellent

Takenya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from spowell on 16 Apr 2024
Thank you for staying with us recently!

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from spowell on 16 Apr 2024
Thank you for staying with us recently!

10/10 Excellent

Tonya, Mt. Kisco

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property is very clean, rooftop has a sexy ambience, and close to restaurants and casino.
Stayed 2 nights in Apr 2024
Response from spowell on 11 Apr 2024
Thank you for your feedback and for staying with us recently.

8/10 Good

Phat

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Room smell like someone is smoking in there. I asked the receptionist if i could change the room. They said they would call me back after 3pm and let me know when the next room was available but they didnt call me at all. Very disappointed
Response from spowell on 11 Apr 2024
Thank you for your feedback and for staying with us recently!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from spowell on 11 Apr 2024
Thank you for recently staying with us!

8/10 Good

Shannon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near lots of dining options
Stayed 4 nights in Apr 2024
Response from spowell on 10 Apr 2024
Thank you for your feedback and for staying with us recently!

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from spowell on 29 Apr 2024
Thank you for staying with us recently!

8/10 Good

Tayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very happy with everything!
Stayed 1 night in Apr 2024
Response from spowell on 8 Apr 2024
Thank you for your feedback and for staying with us recently!

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from spowell on 26 Apr 2024
Thank you for staying with us recently!

10/10 Excellent

Ivory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from spowell on 4 Apr 2024
Thank you for staying with us recently!

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is super nice. The rooms were very clean and comfortable. The room had everything you needed except a microwave. Highly recommend this place, However this place does not have an area downstairs where you can buy water, Tylenol, snacks etc.
Stayed 2 nights in Mar 2024
Response from spowell on 3 Apr 2024
Thank you for your feedback and for staying with us recently!

8/10 Good

bridget

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. My only complaint would be that the elevator was extremely noisy....
Stayed 3 nights in Mar 2024
Response from spowell on 3 Apr 2024
Thank you for your feedback and for staying with us recently!

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from spowell on 22 Apr 2024
Thank you for staying with us recently!

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a great time
Stayed 1 night in Mar 2024
Response from spowell on 2 Apr 2024
Thank you for your feedback and for staying with us recently!

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness
The hotel is nice if you’re a local and want a quick get away. The service upon check in wasn’t that friendly. It took forever for your request to come through. The room was nice, decent size. But very small for a suite.
Stayed 1 night in Mar 2024
Response from spowell on 2 Apr 2024
Thank you for your feedback and for staying with us recently!

10/10 Excellent

courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location
Stayed 3 nights in Mar 2024
Response from spowell on 2 Apr 2024
Thank you for your feedback and for staying with us recently!

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bar and comfy clean room
Stayed 2 nights in Mar 2024
Response from spowell on 2 Apr 2024
Thank you for your feedback and for staying with us recently!

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at The Godfrey! Easy check-in and the hotel is top notch.
Stayed 1 night in Mar 2024
Response from spowell on 2 Apr 2024
Thank you for your feedback and for staying with us recently!

10/10 Excellent

Kasey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 2 nights in Mar 2024
Response from spowell on 2 Apr 2024
Thank you for staying with us recently!

10/10 Excellent

Anup

Stayed 2 nights in Mar 2024
Response from spowell on 22 Apr 2024
Thank you for staying with us recently!

8/10 Good

Cameron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never and very clean. Staff were polite and friendly. Would have been nice to have room refrigerator stocked with water during stay and a microwave in the room.
Stayed 3 nights in Mar 2024
Response from spowell on 2 Apr 2024
Thank you for your feedback and for staying with us recently!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from spowell on 2 Apr 2024
Thank you for staying with us recently!

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from spowell on 22 Apr 2024
Thank you for staying with us recently!

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from spowell on 2 Apr 2024
Thank you for staying with us recently!

10/10 Excellent

gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, great happy hour, easy to get around
Stayed 2 nights in Feb 2024
Response from spowell on 28 Mar 2024
Thank you for your feedback and for staying with us recently!

10/10 Excellent

Keysra

Liked: Cleanliness, property conditions & facilities
Great stay!
Stayed 2 nights in Mar 2024
Response from spowell on 26 Mar 2024
Thank you for your feedback and for staying with us recently!

6/10 Okay

Akiko

Liked: Cleanliness
Disliked: Staff & service, amenities
All the restaurants, convenient stores, Target, Walgreens are near by and pretty neat area. Chicago station of Brown line was a couple of blocks away. I was expecting that L'Occitane amenities, but it was different ones, when it's snow outside, I couldn't watch TV, movies or anything because their antenna is on rooftop which makes me disaapointed. Night view from the room was great though.
Stayed 1 night in Mar 2024
Response from spowell on 26 Mar 2024
Thank you for your feedback and for staying with us recently!

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay…good location and very modern atmosphere. I’ll stay there again
Stayed 1 night in Mar 2024
Response from spowell on 26 Mar 2024
Thank you for your feedback and for staying with us recently!

10/10 Excellent

Mariah n

Stayed 3 nights in Mar 2024
Response from spowell on 10 Apr 2024
Thank you for staying with us recently!

8/10 Good

ChaLea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from spowell on 22 Mar 2024
Thank you for staying with us recently!

2/10 Terrible

jazmine

My husband and I spent the night at the Godfrey last night. We opted for the self-parking option in their parking garage as it is manual, and we wanted to avoid damage. The car we just bought was broken into and attempted to be stolen. After finding our car vandalized, we went to the front desk, where they advised we were not liable and gave us the phone number of the parking attendants. The parking attendants then informed me they weren't liable. They didn't even comp us for the $50, some odd dollars for parking. It's been a hassle at the Godfrey!
Stayed 1 night in Mar 2024
Response from spowell on 22 Mar 2024
Thank you for your feedback and for staying with us recently. Our apologies that this has happened to you and your husband. We will reach out to the parking company to see what we can do to resolve this issue.

10/10 Excellent

Jana

Travelled with partner
Liked: Cleanliness, property conditions & facilities
overall good
Stayed 1 night in Jan 2024
Response from spowell on 21 Mar 2024
Thank you for your feedback and for staying with us recently!

6/10 Okay

Lindsay, Middleton

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Workers weren't very friendly
Stayed 3 nights in Mar 2024
Response from spowell on 19 Mar 2024
Thank you for your feedback and for staying with us recently!

10/10 Excellent

Jeffery Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and service
Stayed 3 nights in Mar 2024
Response from spowell on 18 Mar 2024
Thank you for your feedback and for staying with us recently!

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from spowell on 5 Apr 2024
Thank you for staying with us recently!