Outdoor pool, pool umbrellas, pool loungers
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Reviews of The Heritage Chiang Rai Hotel and Convention

4 out of 5
The Heritage Chiang Rai Hotel and Convention
199 Moo 13, Tambon Sansai, Amphoe Mueang, Chiang Rai, Chiang Rai Province

Reviews

8.8

Excellent

Rating 10 - Excellent. 37 out of 64 reviews" "
Rating 8 - Good. 20 out of 64 reviews" "
Rating 6 - Okay. 2 out of 64 reviews" "
Rating 4 - Poor. 3 out of 64 reviews" "
Rating 2 - Terrible. 2 out of 64 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Natasha

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We loved the chiang rai area. Pool was beautiful! We had drugs in our safe upon arrival from the previous person staying in the room so we had to get those removed. The other issue was the hotel needs some maintenance around the windows. There was a thunderstorm while we stayed there and the windows were leaking water we all over the floor so the whole area was soaking. Took 2 towels sitting on the floor overnight to soak up all the water. The room also smelled of almost a damp mildew. But other than that the food was really good, and the staff were excellent. Breakfast was also very good with lots of options
Stayed 3 nights in Apr 2024
Response from The Heritage Chiang Rai Hotel and Convention on 25 Apr 2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 Excellent

Rustin

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice place.
Stayed 1 night in Jan 2024
Response from The Heritage Chiang Rai Hotel and Convention on 8 Feb 2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place to stay. Staff was very friendly.
Stayed 4 nights in Jan 2024
Response from The Heritage Chiang Rai Hotel and Convention on 8 Feb 2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very busy on the Saturday because of wedding but staff were efficient & very pleasant. Good size room comfortable bed & very clean. Good value
Stayed 1 night in Jan 2024
Response from The Heritage Chiang Rai Hotel and Convention on 26 Jan 2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 Excellent

dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to this hotel many times in the last 6 years on motorcycle trips. This place has the most comfortable bed and pillows in all of Thailand The gym is a bonus The staff is always amazing. It’s worth every penny
Stayed 1 night in Jan 2024
Response from The Heritage Chiang Rai Hotel and Convention on 23 Jan 2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Weekend away
Sat & Sun nights hotel was very busy Saturday with a wedding so service was a bit slow which is understandable. Was upgraded to a suite. Beds very comfortable & rooms whilst a little tired were very clean. Staff very sweet many in training so didn’t know everything but that’s ok.
Stayed 2 nights in Jan 2024
Response from The Heritage Chiang Rai Hotel and Convention on 23 Jan 2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything about this hotel is excellent i would not hesitate in recommending this hotel to any type of traveler to Chiang Rai truly superp in every sense
Stayed 7 nights in Dec 2023
Response from The Heritage Chiang Rai Hotel and Convention on 15 Jan 2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

8/10 Good

Onrampa

Stayed 3 nights in Dec 2023
Response from The Heritage Chiang Rai Hotel and Convention on 25 Jan 2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

6/10 Okay

Meng

Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2023
Response from The Heritage Chiang Rai Hotel and Convention on 5 Jan 2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 Excellent

Tashi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it. bed was super comfortable and food was very delicious
Stayed 1 night in Dec 2023
Response from The Heritage Chiang Rai Hotel and Convention on 25 Dec 2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 Excellent

Suphakde

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Dec 2023
Response from The Heritage Chiang Rai Hotel and Convention on 13 Dec 2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and great service very clean
Excellent service and price Great central location for our activities
Stayed 3 nights in Nov 2023
Response from The Heritage Chiang Rai Hotel and Convention on 13 Dec 2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 Excellent

ARIYA, Muang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big and clean room. Comfortable bed.
Stayed 1 night in Nov 2023
Response from The Heritage Chiang Rai Hotel and Convention on 13 Dec 2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 Excellent

Joel

Stayed 7 nights in Sep 2023
Response from The Heritage Chiang Rai Hotel and Convention on 3 Oct 2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 Excellent

bounmy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant had lots of mosquitoes at night.
Stayed 3 nights in Aug 2023
Response from The Heritage Chiang Rai Hotel and Convention on 21 Aug 2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 Excellent

Gino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really impressed with the hotel staff and service
Stayed 2 nights in Aug 2023
Response from The Heritage Chiang Rai Hotel and Convention on 7 Aug 2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great please
Stayed 2 nights in Aug 2023
Response from The Heritage Chiang Rai Hotel and Convention on 7 Aug 2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from The Heritage Chiang Rai Hotel and Convention on 7 Aug 2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient safe stay
Grandest hotel in the area
Stayed 2 nights in Oct 2022
Response from The Heritage Chiang Rai Hotel and Convention on 19 Jan 2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19.

8/10 Good

Jared

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Jul 2022
Response from The Heritage Chiang Rai Hotel and Convention on 27 Jul 2022
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai Hotel and Convention

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms
Stayed 3 nights in Jul 2022
Response from The Heritage Chiang Rai Hotel and Convention on 19 Jul 2022
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai Hotel and Convention

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give it a miss please!
In 50 years of travel i have never had to leave a hotel of any star the day after i arrived where i was planning to stay for several days.Not only was the customer service extremely poor and reception and layout both internally and externally identical to the Stephen King film "The Shining" but the rooms were tired and run down despite assurances from this rude lady at reception the hotel was full,we could see no one and all that was needed was snow and part 2 could of been filmed here. Being late we wanted food and was greeted to darkness in the dining room with no explanation and these were subsequently turned on for us along with the a/c. My wife told the 1 and only member of staff for whom i believe was the chef as well in this large palace hotel no chilli in the food,so of course the chilli arrives in it, and only found out when i was on the floor unable to breath with this 1 member of staff in this 300 bedroom hotel not to be seen,subsequently my wife was left ging to the kitchen running around for a bottle of water which was like a scene from BBC Fawlty Towers. Thankfully my complaint reached hotel.com and i could get a refund. My wife became upset after the hotel added10% service charge automatically to the bill and i told them exactly what they could do with that. We went to the Meridien leaving the Heritage manager beging us to stay.Simply my answer was not even if i had won the lottery.please oh pls keep clear and avoid!!! No way 4 stars if lucky 2✨
Stayed 3 nights in Jun 2022
Response from The Heritage Chiang Rai Hotel and Convention on 28 Jun 2022
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, Thank you for sharing your review for us. We're pleased to apologize for any inconvenience caused. We'll will take your feedback for further improvement. Respectfully yours, The Heritage Chiang Rai Hotel and Convention

10/10 Excellent

KITTIMA

Stayed 1 night in May 2022
Response from The Heritage Chiang Rai Hotel and Convention on 25 May 2022
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai Hotel and Convention

8/10 Good

Phatthacharasuda

Stayed 1 night in May 2022
Response from The Heritage Chiang Rai Hotel and Convention on 25 May 2022
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai Hotel and Convention

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly price good trees around the hotel are nice
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from The Heritage Chiang Rai on 27 Dec 2021
Sawasdee Jao from The Heritage Chiang Rai, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai

10/10 Excellent

Laddawan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room and nice city views Everything is good to stay with the family 4adlt 2 kids
Stayed 1 night in Dec 2021
Response from The Heritage Chiang Rai on 13 Dec 2021
Sawasdee Jao from The Heritage Chiang Rai Thank you for sharing your excellent review for us via our Agoda page. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours,

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Before we came to this hotel, we checked the reviews and they were great. This influenced us coming here. When we came to check in, they asked us to come back in an hour. This was a first for us in Thailand. We came back and there was no one to help with the bags. Another first. The room is very nice, but the bathroom is very small. After our second night, the bathroom smelled like an open sewer. They came checked it out and asked us if we wanted to move rooms. When we moved to the new room, they had to fix the door because it would not lock. In the reviews, people said the internet was good. My hotspot from my phone is faster. Down load speed was 19.6 and there is no password security. We tried to use the microwave and hotpot in the room . The plug in did not work. They did come And fix it. They had to attach the wires to the sockets. Customer service at this hotel is poor, because They are under staffed. The best thing about this hotel were they people that worked there. They were very nice but need help. These are the people that were outstanding, N. Bow, N. Time, and Anne the 10th floor maid. We talked with the manager and he apologized and told us that he would relay this info up to the management group. He offered us no help to make this better. We will not stay here again and do not recommend this hotel at all.
Stayed 4 nights in Feb 2020
Response from Reservation on 15 Feb 2020
Thank you so much for taking time to give us this review. Your feedback is important to us and we use it to improve our services. For matters that are still under your satisfaction, we do apologize for any inconveniences caused.

4/10 Poor

Aguest

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very disappointing breakfast, 24 hour music in the hallways that could be heard in the room, extremely loud doors closing, a cold 'library lounge' with fake book covers, friendly but helpless staff.
Stayed 3 nights in Jan 2020
Response from Khanthong M. on 30 Jan 2020
Thank you so much for taking time to give us this awesome review. Please share your feedback with us on TripAdvisor to provide a better experience for you. The Heritage Chiang Rai.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel... clean, welcoming staff and the rooms are very comfy with modern touches. Will definitely stay again.
Stayed 1 night in Jan 2020
Response from Khanthong Meesin on 21 Jan 2020
hank you so much for taking time to give us this awesome review.

8/10 Good

Troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay but Can be better...
Glad to redeem my 1 night stay from Hotel.com. Pros: Comfy bed, great service from the staff, clean and newly renovated. Cons: Lack of shops around the Hotel. Swimming Pool being a family area would be great if they can prohibit any smoking around the pool area. Internet would be better if they can invest more speed into it or stronger coverage to the corner rooms. Please consider to have shutter services to Central / Big C / Night Market.
Big Pool
Nice View
Plenty of Car Parks
Stayed 1 night in Jan 2020
Response from Khanthong Meesin on 18 Jan 2020
Greeting from The Heritage Chiang Rai Thank you for your kind message.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
wonderful staff and place,see you next trip again and again
Stayed 3 nights in Jan 2020
Response from Khanthong M. on 15 Jan 2020
Greeting from The Heritage Chiang Rai. Thank you so much for taking time to give us this awesome review. Your feedback is important to us and we use it to improve our services.

8/10 Good

KEVIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Reservation on 4 Jan 2020
Greeting from The Heritage Chiang Rai. Thank you so much for taking time to give us this awesome review. Your feedback is important to us and we use it to improve our services.

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2019
Response from Reservation on 23 Dec 2019
Greeting from The Heritage Chiang Rai. Thank you so much for taking time to give us this awesome review and Thank you so much for your staying at The Heritage Chiang Rai. Your feedback is important to us and we use it to improve our services.

8/10 Good

Chalee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal comments
All are good except the days of staying have low guests. Therefore the menu of breakfast food are limited. Still need interior designer to help to put the decoration articles in the right places.
Stayed 2 nights in Nov 2019
Response from Reservation on 21 Nov 2019
Dear Sir/Madame Greetings from The Heritage Chiang Rai! Thank your for your suggestion, we will improve our service to the best extent.We hope to see your arrival again next time. Have a great day!!! The Heritage Chiang Rai

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In Dec 2018, the hotel had been very recently renovated, and the fitout is impressively new, modern and clean. The staff seemed to still be working out some procedures - our booking could not be found, and our room was cleaned after 5pm - but they were extremely helpful, and we had no serious problems. WiFi was free, but pretty flakey at best and unusable sometimes. The TV signal was generally poor too. Location is decent. There is a big shopping centre a few minutes walk away. The city centre is not within reasonable walking distance, so you’ll need a ride to the night market. But it’s easy if you have a car, and many of the best sights around Chiang Rai are out of the city anyway. Breakfast is good. The usual Thai hotel range, but a good range, good quality, well served, and plenty of seating. At a busy time of year, there was plenty of space for everyone. Pool looks great, but at a cold time of year, with rain, it was not being used.
Stayed 2 nights in Dec 2018

10/10 Excellent

Yvonne, Neu Ulm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel with good pool area and great gym.
Stayed 3 nights in Apr 2024
Response from The Heritage Chiang Rai Hotel and Convention on 22 Apr 2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
K
Stayed 1 night in Mar 2024
Response from The Heritage Chiang Rai Hotel and Convention on 25 Mar 2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

8/10 Good

CHING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
家庭房空間大，乾淨舒適。
Stayed 2 nights in Jan 2024
Response from The Heritage Chiang Rai Hotel and Convention on 23 Jan 2024
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 Excellent

Christofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opción
Excelente atención por parte del staff, bien cuidado, limpio.
Stayed 2 nights in Nov 2023
Response from The Heritage Chiang Rai Hotel and Convention on 22 Nov 2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Le Faltó Cariedad Al desayuno
Stayed 2 nights in Oct 2023
Response from The Heritage Chiang Rai Hotel and Convention on 14 Nov 2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

8/10 Good

Masamichi

good
Stayed 6 nights in Sep 2023
Response from The Heritage Chiang Rai Hotel and Convention on 21 Sept 2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

8/10 Good

Futoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from The Heritage Chiang Rai Hotel and Convention on 4 Sept 2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements.We are looking forward to welcome you again.Sincerely,The Heritage Chiang Rai Hotel and Convention

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauber und gepflegt
Stayed 3 nights in Feb 2023
Response from The Heritage Chiang Rai Hotel and Convention on 10 Feb 2023
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai Hotel and Convention

10/10 Excellent

weonsuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
최고의 호텔이었습니다. 조식은 꼭 추가해서 경험하세요. 가성비 좋습니다.
Stayed 2 nights in Sep 2022
Response from The Heritage Chiang Rai Hotel and Convention on 19 Sept 2022
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai Hotel and Convention

10/10 Excellent

LAURA ANGELICA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio y amable el personal, solo no me gusto que tienen el horario del restaurante muy reducido, queríamos cenar cuando llegamos muy cansados del vuelo y era muy tarde, el restaurante cerró antes de lo que indicaba en la información y nos dormimos con hambre, tal vez ayudaría vender snacks o galletas y no solo café o té… pero todo lo demás genial! Gracias
Stayed 3 nights in Apr 2022
Response from The Heritage Chiang Rai Hotel and Convention on 26 Apr 2022
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai Hotel and Convention

10/10 Excellent

Kingkarn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from The Heritage Chiang Rai on 8 Feb 2022
Sawasdee Jao from The Heritage Chiang Rai, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai

8/10 Good

Wiroom

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
โดยรวมดีมาก
Stayed 1 night in Feb 2022
Response from The Heritage Chiang Rai on 22 Feb 2022
Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai

6/10 Okay

TOMOYA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
夕食のレストランにて、従業員がほとんどいなくてオーダーするのにとても時間がかかった。
Stayed 1 night in Dec 2021
Response from The Heritage Chiang Rai on 27 Dec 2021
Sawasdee Jao from The Heritage Chiang Rai, We would like to express our sincere "Thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We are looking forward to welcome you again. Taking care of your body and mind during COVID-19. Sincerely, The Heritage Chiang Rai