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Reviews of The Prince Regent

2.5 out of 5
The Prince Regent
126 Guildford Street, Chertsey, England

Reviews

6.8
Rating 10 - Excellent. 16 out of 65 reviews" "
Rating 8 - Good. 18 out of 65 reviews" "
Rating 6 - Okay. 12 out of 65 reviews" "
Rating 4 - Poor. 9 out of 65 reviews" "
Rating 2 - Terrible. 10 out of 65 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Surprise
Let down by an air BnB option so needed an alternative. The corridor and stairs area prior to the room needs some TLC. My room looked out onto a roof area that needs tidying up. Old paint cans etc. However, my room was clean. Everything worked. Nice shower room. Comfortable bed. TV was good. Some noise from downstairs but didn’t stop me sleeping. Overall good value stay if you’re away on business.
Stayed 3 nights in Sep 2023

10/10 Excellent

Peter

Stayed 1 night in Sep 2023

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, welcoming, and the property close to Thorpe park resort
Stayed 1 night in Aug 2023

2/10 Terrible

Terry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Place was filthy
Stayed 1 night in Aug 2023

4/10 Poor

Katie

Disliked: Staff & service
Stayed 1 night in Jun 2023

8/10 Good

Brad

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in May 2023

10/10 Excellent

Petr

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool inn with strong wifi & great Indian food in the pub
Stayed 3 nights in Apr 2023

6/10 Okay

Martyn

Stayed 1 night in Apr 2023

10/10 Excellent

Chilumba, Redmond

Liked: Cleanliness, staff & service
Friendly owner, and I was able to go into their bar area where I met some amazing regulars. It was a really great experience!

8/10 Good

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

4/10 Poor

Bangon

Stayed 1 night in Sep 2022

10/10 Excellent

Nataliia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice food, lot’s of care, lot’s of respect. I do like place, service, people who work in. Thank you so much
Stayed 7 nights in Sep 2022

10/10 Excellent

K W

Stayed 1 night in Sep 2022

2/10 Terrible

Chris

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Andre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entrance though back door via dirty passage area past bins. Narrow, loose lino passage up to very steep narrow stairway. Into large cheaply furnished room with every cupboard unit and drawers broken and unusable. Many broken tiles in bathroom floor and wall. Noise from upstairs and loud music (pub downstairs??) till late hours. Strong food smell at all times. Sash windows don't stay open without wedging something in. Bed lumpy with very thin mattress. Crisp clean sheets. No parking.
Stayed 2 nights in Jun 2022

8/10 Good

IAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very helpful staff and very friendly 😎👍
Stayed 3 nights in Jun 2022

10/10 Excellent

Daniel Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy but nice. Saturday is party night it seems and festivities continue till late. Other than that it's a fine place to stay moderately close to Heathrow.
Stayed 1 night in Jun 2022

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really happy
Wonderful staff stayed open later than usual as we’re gonna be late made sure we all good supplying us with whatever we needed even when you go down to the bar there polite and you can have a laugh with them overall really happy with it would definitely go again and would definitely recommend if your looking for a place of great hospitality big comfy rooms and an overall great place this is where you wanna go
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Room for improvement
Last minute booking and to be honest would not normally stay in this type of establishment and sadly was a bit disappointed with overall appearance and standards.
Stayed 1 night in Aug 2021

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation
Lovely friendly pub/hotel excellent food and staff went above and beyond to make sure we had a great stay.
Stayed 9 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
The friendliness of the staff was excellent. The food quality was restaurant standard and could not be faulted. However, the portion sizes are very big. Far too generous really but everything cooked fresh and the best curry I have had in many years.
Stayed 2 nights in Sep 2019

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our what we needed
Clean tidy good location and very friendly staff. Will stay here regularly when in the area
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Tv wasn't working (Ariel completely broken) Pillow was dirty (stained ) Shower leaked Wi fi didn’t work Door to room was hard to open and close Wardrobe falling to bits Chest of draws was broken.. Large dip in the floor which was covered by carpet..lost balance a few times cause of this.. milk was off ( lumpy) No parking.. ( had to wait till end of the night when pub /shops closed to park in a lay-by )
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
I booked a double bed but they put two single beds together but different heights so dissatisfied. Staff were friendly x
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Good location, not enough parking, rooms shabby and worn
Stayed 2 nights in Jun 2019

4/10 Poor

Lynne

Disliked: Property conditions & facilities, room comfort
Definitely would not recommend!
Stayed 2 nights in May 2019

8/10 Good

GARY

Liked: Staff & service, room comfort
Food is very good
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay in family room
Onl 3 of us staying one night in family room. The owner was very kind and helpful as we arrived at 2a.m. The hallways are a bit scruffy and carpets dirty but the room was very clean, beds comfortable and decent bathroom with clean towels
Stayed 1 night in Jan 2019

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy room right in the centre of town
Stayed 1 night in Jul 2017

4/10 Poor

Karina, South Yorkshire

Disliked: Property conditions & facilities
Accommodation adjoined to a pub.
Loud music on until 11pm so no chance of getting to sleep before this time. No hair dryer provided (very important for a female). No radio working on TV (also very important as I listen to the radio a lot). No towel rail holders - towels had to just left on spare bed. Expensive rate for average accommodation with no breakfast.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very noisy place
It is a very small hotel and all rooms sit above a very noisy pub with live music. staying there just like sleeping on the big speaker and annoyed by strong bass, noisy music, strong vibrations and people screaming till midnight. Not for normal traveller.

4/10 Poor

s

Disliked: Staff & service, property conditions & facilities
Not for families
Very noisy. No breakfast. Owner had no local knowledge e.g. When I asked where we could get breakfast he failed to mention the cafe right next door which was actually very good.

4/10 Poor

Donald

Disliked: Staff & service, property conditions & facilities, room comfort
Great location, entrance and entrance hall very poor and dirty. Room ok.

2/10 Terrible

KATIE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
Reviewed on trip adviser

6/10 Okay

James

Very decent for a short or overnight stay
When me and my friend arrived at the place we were greeted by the owner, who was very friendly indeed. He happened to let us check into our room very early at no additional cost. As we arrived into the room I was pleased with the condition it was in, and certainly sufficient for an overnight stay. The en-suite had clean towels, an unopened bar of soap and small bottles of shampoo and conditioner. There were no problems with using the kettle, and there was a plentiful number of sachets of coffee and sugar, with the exception of there being no tea. Overall I really enjoyed my stay, and I certainly do not regret choosing this room as it is within my budget, and good value for an overnight stay.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities

10/10 Excellent

jill, Port talbot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prince regent- little gem ;)
Stayed in family room with my two daughters. Had family room which was absolutely perfect for use.Staff really helpful and friendly. Would definitely recommend- a well disguised little haven. Only sorry I didn't have time to enjoy the pub too! :)

6/10 Okay

Neil, Ipswich

Liked: Cleanliness
Disliked: Staff & service
Served the purpose for a one night stay before a v
Ideal Place for a one night stay if visiting Thorpe Park..I wouldn't want to stay for a week but good for purpose..Clean Bed and a place to make a cup of tea..A shower that worked well.All we needed for one night.

4/10 Poor

Gerry, London

Prince Regent, Chertsey
The room was overpriced for what it offered. The public areas leading to the room were filthy and stank. The room itself was acceptable but there was no soap and the toilet seat was coming off. The bed itself was comfortable. In all very, very poor value for £60 a night

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Stacey, Tipton West Midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would return again thankyou
Clean rooms and staff where polite and helpful

8/10 Good

michael, Lincoln

Liked: Cleanliness, staff & service, room comfort
Very welcoming brilliant food and reasonable price

6/10 Okay

Sunday

Liked: Cleanliness

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Michael

8/10 Good

Hilary, Manchester

Liked: Cleanliness, staff & service, room comfort
Thames Path Walking stop
One night stop with walking companion. Dont expect 5 star but clean and friendly place value for the money.

8/10 Good

Cho kwan, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and comfortable for buisness stat

10/10 Excellent

Stephanie, Torrington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll be back soon!
Lovely gentleman, really helpful. Room was perfect, couldn't really fault our stay. Would stay again.

10/10 Excellent

emma, lowestoft

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stayed here as a base to local theme parks. staff very friendly, great food and a good sized room. good value for money.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Could be improved
The room was an ok standard but bed and pillow pretty uncomfortable. The main issues where that my room was not cleaned throught my two night stay, the entrance way had a mop and bucket and Hoover in it the whole time, the view from my window on to the roof was covered in rubbish and cigarette ends and the area around the entrance door was dirty with a old shampoo bottle left there for the whole stay. To me it seemed more like a cheap hostel than a hotel in the way it was run. I would have been better off staying in the travel lodge down the road if I had know which is a similar price per night.