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Reviews of XISHU GARDEN INN

3 out of 5
XISHU GARDEN INN
No 9-2, Jiangyuangongsuojie Street, Chengdu, Sichuan

Reviews

9.8

Exceptional

Rating 10 - Excellent. 13 out of 15 reviews" "
Rating 8 - Good. 2 out of 15 reviews" "
Rating 6 - Okay. 0 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great value. It is convenient to taxi and Metro transportation. The staff was great and very helpful. I would definitely stay there again if back in town.
Stayed 5 nights in Apr 2024

10/10 Excellent

George Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing place to stay in Chengdu I couldn’t recommend them more the staff are amazing so much so I consider them friends
Stayed 6 nights in Apr 2024

10/10 Excellent

zacharia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and friendly staff, helped with directions and getting a taxi around. Very hospitable
Stayed 6 nights in Mar 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay. The hotel is located in the center of Hanoi. The breakfast was great, all staff at the restaurant made their best to serve us. Definitely recommend it
Stayed 2 nights in Dec 2023
Response from Jane Yang on 4 Mar 2024
Thank you for taking the time to leave us such a kind review. We are delighted to hear that you enjoyed your stay with us. Your positive feedback is truly appreciated, and we are thrilled to know that you had a great experience during your time with us.We sincerely look forward to welcoming you back to Chengdu in the future.

8/10 Good

Siu-Lung

Liked: Cleanliness, amenities, property conditions & facilities
Very good

10/10 Excellent

huiqiong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Jane Yang on 4 Mar 2024
Thank you so much for your perfect 10/10 rating! We are thrilled to hear that you and your family had such a fantastic experience during your stay with us.We hope to have the pleasure of welcoming you back in the future for another wonderful stay.

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is brand new and so clean. Staff is super nice and friendly. The free breakfast is so delicious. The location is perfect. The price is so reasonable. I highly recommend this place.
Stayed 1 night in Dec 2023
Response from Xishu Garden Inn on 6 Jan 2024
Thank you very much for this wonderful review. We are so happy you had a great stay experience with us . We wish you all the best and look forward to see you again in the near future.

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo de lujo y la atencion super bien !!
Response from Fairy Ma on 29 Mar 2024
Thank you so much for your kind words . We are delighted that you had a wonderful experience during your stay. Your feedback means a lot to us and we are looking forward to welcoming you back in the future. Safe travels and best wishes until we see you again!

10/10 Excellent

Keita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルのスタッフはとても親切で、観光する際には代わりにチケットを予約してくれたり、タクシーを拾うのを手伝ってくださいました。とても楽しかったです。
Stayed 3 nights in Mar 2024
Response from Fairy Ma on 29 Mar 2024
Thank you for your lovely feedback about our staff. We are delighted to hear that you had a pleasant experience during your stay at our hotel. Our team takes great pride in providing excellent service and ensuring a clean and comfortable environment for our guests. Your recommendation means a lot to us and we look forward to welcoming you back in the future. Have a great day!

10/10 Excellent

JIE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite hotel in whole China.. The room is not fancy,but it has everthing i need with very reasonable price, clean, nice surroundings and nearby metro. They are very friendly and helpful with all my questions. i surely will come back to Sophie(She is Tibetan )about my Tibet trip in 2025.

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing. The best hotel i had during my china trip. The location is unbeatable. Its in a authentic area nearby Wenshu monastery, very beautiful to walk around.and there r a lot of nice restaurants as well. There is a bakery shop, which always lined up with a lot of customers. I would love to try them, but the queue is too long. Their beakfast is also good. Very tasty. I also booked my Jiuzhaigou trip with them. It is very well organised, i am very happy about it. The reception girls are all very friendly with good English skills, always very nicely to answer my questions. Very helpful hotel if u r not traveling with a guide. All in all, i would totally recommend this hotel to anyone.
Stayed 1 night in Jan 2024

10/10 Excellent

Ming Kei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Jane Yang on 4 Mar 2024
Thank you so much for your kind review! We are thrilled to hear that you enjoyed your stay with us. At Xishu Garden Inn, we take great pride in providing exceptional service and a comfortable environment for our guests.