- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020
Photo gallery
Guest reviews
Very Good
90 reviews
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Free WiFi
- Parking included
- Restaurant
- Business Services
- Bar
- Housekeeping
Map
15 New Road, Chatham, England
Explore the area
Brook Theatre7 min walk
Historic Dockyard Chatham17 min walk
Rochester Cathedral3 min drive
London (LCY-London City)55 min drive
Choose dates to view prices
Double Room
Photos of Double Room
Double Room
More detailsRoom amenities
- 28 sq m
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed
28 square metres m2
Internet – Free WiFi
Entertainment – 28-inch flat-screen TV with digital channels
Food & Drink – Coffee/tea maker and electric kettle
Sleep – LinenBathroom – Private bathroom, shower, free toiletries and towels
Practical – Iron/ironing board (on request)
Comfort – Heating and daily housekeeping
Non-Smoking
Triple Room, Non Smoking
Photos of Triple Room, Non Smoking
Triple Room, Non Smoking
More detailsRoom amenities
- 35 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
1 Double Bed and 1 Single Bed
35 square metres m2
Internet – Free WiFi
Entertainment – 28-inch flat-screen TV with digital channels
Food & Drink – Coffee/tea maker and electric kettle
Sleep – LinenBathroom – Private bathroom, shower, free toiletries and towels
Practical – Iron/ironing board (on request)
Comfort – Heating and daily housekeeping
Non-Smoking
Single Room, Non Smoking
Photos of Single Room, Non Smoking
Single Room, Non Smoking
More detailsRoom amenities
- 23 sq m
- Sleeps 1
Room information
Sleeps
- Max people: 1Max adults: 10
Room details
1 Single Bed
23 square metres m2
Internet – Free WiFi
Entertainment – 28-inch flat-screen TV with digital channels
Food & Drink – Coffee/tea maker and electric kettle
Sleep – LinenBathroom – Private bathroom, shower, free toiletries and towels
Practical – Iron/ironing board (on request)
Comfort – Heating and daily housekeeping
Non-Smoking
Deluxe Triple Room
Photos of Deluxe Triple Room
Deluxe Triple Room
More detailsRoom amenities
- 28 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 Single Bed and 1 Double Bed
28 square metres m2
Internet – Free WiFi
Entertainment – 28-inch flat-screen TV with digital channels
Food & Drink – Coffee/tea maker and electric kettle
Sleep – LinenBathroom – Private bathroom, shower, free toiletries and towels
Practical – Iron/ironing board (on request)
Comfort – Heating and daily housekeeping
Non-Smoking
The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
About this area
Chatham
Located in Chatham, The Charles Hotel is in the historical district and near a train station. Brook Theatre and Guildhall Museum are cultural highlights, and some of the area's attractions include Buckmore Park Karting and Kent Life. Kent Cyclopark and Bredgar and Wormshill Light Railway are also worth visiting.
Visit our Chatham travel guideWhat's nearby
- Brook Theatre - 7 min walk
- Historic Dockyard Chatham - 17 min walk
- Rochester Cathedral - 3 min drive
- Rochester Castle - 3 min drive
- Upnor Castle - 9 min drive
Getting around
- Chatham Station - 3 min walk
- London (LCY-London City) - 55 min drive
About this property
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
Food and drink
- 1 restaurant
- 1 bar
Conveniences
- Free newspapers in reception
- No lifts
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Luggage storage
Languages spoken
- Arabic
- English
- Urdu
Business services
- Meeting rooms
Outdoors
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Wheelchair accessible (may have limitations)
More
- Designated smoking areas
Room amenities
Bedroom
- Heating
- Linens
Bathroom
- Free toiletries
- Hairdryer (on request)
- Shower
- Towels
Entertainment
- 28-inch flat-screen TV
- Digital channels
Food and drink
- Coffee/tea maker
- Electric kettle
More
- Iron/ironing board (on request)
Policies
Check-in
Check-in between 3 PM and midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Frequently asked questions
Guest reviews
4.3
Cleanliness
4.4
Service and Staff
3.4
Amenities
4.2
Property condition
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and nice staff
Stayed 2 nights in Jan 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
- Disliked: Staff & service, amenities, property conditions & facilities
On arrival, after having to access the hotel via a fire escape we were met by an extremely rude receptionist who would not allow us to check in until we had produced a form of photo ID. Luckily one of my colleagues had their driving licence with them or we would have been unable to stay even though the three rooms had been pre-booked via Expedia. Would not recommend this hotel
Stayed 1 night in Sep 2019