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Reviews of Premiere Classe Lyon Sud - Chasse sur Rhône Vienne

Premiere Classe Lyon Sud - Chasse sur Rhône Vienne
Zone de Charnevaux Rue, Rue Pasteur et Garenne, Chasse-sur-Rhone, Isere

Reviews

5.4
Rating 10 - Excellent. 41 out of 482 reviews" "
Rating 8 - Good. 103 out of 482 reviews" "
Rating 6 - Okay. 119 out of 482 reviews" "
Rating 4 - Poor. 103 out of 482 reviews" "
Rating 2 - Terrible. 116 out of 482 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Alejandro

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El piso de la habitación estaba sucia y el baño muy incomodo. Buenas sábanas para dormir. Sirve para un sola noche.
Stayed 1 night in Oct 2023
Response from OM on 28 Oct 2023
Hola, gracias por tu comentario.Atentamente

6/10 Okay

David

Travelled with partner
Disliked: Property conditions & facilities
A screw half hanging out of the bathroom wall and a dirty cracked sink were the real negatives. The rest of the room was clean enough but the cooling system did not work very well at all. The breakfast and the dining area were very good. Overall it was ok but this is definitely not the sort of place that you want to stay for more then one night.
Stayed 1 night in Jun 2023
Response from OM on 10 Jun 2023
Good morningThank you for your comment

2/10 Terrible

Kennedy

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from ND on 16 Jun 2022
Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Simple
The room was smelling of cigarette smoke, the linen was old and didn't look that clean.
Stayed 1 night in Dec 2021
Response from SR on 20 Dec 2021
thank for you comment best regards

4/10 Poor

PA

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Yuck
So old there were even ash trays in the bathroom!! Really uncared for. Worst thing was finding a wet bath mat on the toilet lid!!! Yuck!!! Didn’t stay for a shower in morning! Also it smelled!! Maybe drains.
Stayed 1 night in Jul 2020
Response from SR on 30 Jul 2020
Nous vous remercions de nous faire part de votre vison de notre établissement.

8/10 Good

Peter, kent uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fine for an overnight stop
the hotel is fine for a budget overnight stop which is the market its aimed at
Stayed 1 night in Sep 2018
Response from SR on 12 Sept 2018
Thank you for staying in our hotel

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy
If you are only staying for a few hours and are tired, it's fine. Right next to the road with noisy trucks. No shower holder in ours so made it tricky in a tiny room. Not worth the €77 we paid. However the WiFi was fine. We were only there for a short time, wouldn't book again
Response from General Manager on 31 Aug 2016
Dear Customer, Thank you for taking the time to write us and give us your feedback . Our rates are in fact adjusted in relation to the local market prices and remain competitive . Know that these are fixed either for two or three people with free wifi . The property is indeed ideally located near the highway, making travel easier . Every day we receive all types of clientele , and I 'm sorry for the discomfort you suffered following the noise. Our establishment is an economic rated hotel with standard dimensions , including a private bathroom . We are concerned for the welfare of our customers , so our rooms are cleaned daily. Your return as a customer allows us to improve every day Waiting to see you cordially

8/10 Good

Julian, Melboune

Liked: Cleanliness, staff & service, property conditions & facilities
On Honeymoon together driving through france we stopped here over night. Not a bad stop over place. we arrived late, the staff were very friendly! Room was clean and an okay size, bed was a little hard but was able to sleep okay. The pillow was too small which gave me a neck pain the next morning. The bathroom was tiny. But overall not too bad.
Response from SR on 22 Mar 2021
Merci pour votre commentaire

4/10 Poor

Karen Little, Weehawken, NJ

Liked: Staff & service
Disliked: Room comfort
Experience a TINY room for a budget price
Actually, if the rating was for an ultra-budget hotel, I'd give it a 4 rating. The room features a double-bed with a bunk bed over it. Very little foot room. Great WiFi. A little ledge for a TV and "desk." The bathroom is like one that is offered in an older ocean cruise boat. I suspect that most people in the US have never experienced this type of room. There is smoking in the hotel which you may or may not smell. The office is very clean and smoke-free. This is also where breakfast for approximately 5-Euros is offered. This breakfast includes very good French bread, coffee, and some other typical hotel breakfasts for a price far lower than we would have paid elsewhere. We chose this hotel as we were just passing through the Lyon, France, area and wanted to save some cash. It definitely met our expectations!
Response from SR on 25 Apr 2021
Merci pour votre commentaire

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Premiere Classe it ain't!
Very basic: more of a hostel than a hotel. Individual single room apartments on 3 levels, with outside access by a staircase and walkway. Small room, no wardrobe just hangers. A sort of built in bathroom-shower cupboard across the far corner of the room. Decor worn, bed not very comfortable, aircon didn't work. The only plug socket was in an odd position, next to the door of the bathroom. Will avoid any Premiere Classe hotels in the future!
Response from SR on 25 Apr 2021
Merci pour votre commentaire

6/10 Okay

Siv, Oslo, Norway

Disliked: Cleanliness, property conditions & facilities, room comfort
A box in a motel, but cheap and convenient
You can hardly call this a hotel, but it's very convenient when you are just travelling through, and it was very cheap. It felt like being in a cabin on a boat, and the bathroom felt like the toilet on a plane. On the plus side you have internet access in the room, and a flat screen TV.
Response from SR on 25 Apr 2021
Merci pour votre commentaire

8/10 Good

Laurent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
hôtel facile d'accès
Stayed 2 nights in Apr 2024

10/10 Excellent

Maelle

Stayed 2 nights in Feb 2024
Response from MO on 24 Feb 2024
merci pour votre retour

2/10 Terrible

Mohamed

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from mo on 24 Feb 2024
Merci pour votre retour

6/10 Okay

Patrice

Business traveller
Liked: Cleanliness, staff & service
Hotel bruyant et en mauvais état
Stayed 1 night in Feb 2024
Response from MO on 18 Feb 2024
Bonjour, merci pour votre commentaire.

4/10 Poor

Sandrine

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from MO on 18 Feb 2024
Bonjour, merci pour votre commentaire.

8/10 Good

Valérie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from MO on 18 Feb 2024
Bonjour, merci pour votre commentaire.

8/10 Good

VERONIQUE

Travelled with family
Liked: Cleanliness, room comfort
Etape correcte et propre
Juste une etape. Lit confortable. Douche pmr vaste mais pommeau de douche un peu rigide. Proprete correcte. Personnel poli et souriant. Rapport qualite prix tout a fait bon.
Stayed 1 night in Jan 2024
Response from MO on 13 Jan 2024
BonjourMerci pour votre commentairesCordialement

2/10 Terrible

Ali

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je n’ai pas pu dormir à l hôtel à cause du bruit
Stayed 1 night in Dec 2023
Response from MO on 6 Jan 2024
Bonjour, merci pour votre commentaire.

6/10 Okay

Debarge

Stayed 1 night in Dec 2023
Response from MO on 6 Jan 2024
Bonjour, merci pour votre commentaire.

8/10 Good

Götz

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 4 nights in Dec 2023
Response from MO on 6 Jan 2024
Bonjour, merci pour votre commentaire.

2/10 Terrible

Laurent

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sale bruyant autoroute à cote
Stayed 2 nights in Dec 2023
Response from OM on 17 Dec 2023
Bonjour. Merci pour votre commentaires.Cordialement

2/10 Terrible

Samir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from om on 15 Dec 2023
Merci pour votre commentaire

10/10 Excellent

Stevy

Stayed 4 nights in Nov 2023
Response from om on 15 Dec 2023
Merci pour votre commentaire

6/10 Okay

ALAIN

Disliked: Cleanliness, staff & service, room comfort
Simple
Stayed 2 nights in Nov 2023
Response from om on 15 Dec 2023
Merci pour votre commentaire

6/10 Okay

Eric

Stayed 3 nights in Nov 2023
Response from om on 15 Dec 2023
Merci pour votre commentaire

6/10 Okay

Patrice

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Personnels au top mais hotel tres dégradé
Stayed 1 night in Nov 2023
Response from MO on 27 Nov 2023
BonjourMerci pour votre retourCordialement

4/10 Poor

benoit

Disliked: Cleanliness, staff & service, room comfort
Pas propre
Salle de bain avec des cheveux qui traînent, des traces dans le lavabo. Des draps avec des tâches
Stayed 2 nights in Oct 2023
Response from MO on 27 Nov 2023
BonjourMerci pour votre retourCordialement

10/10 Excellent

Issam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from MO on 27 Nov 2023
Merci pour votre retour

4/10 Poor

Didier

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
A rénover entièrement
Un prix attractif (attrape tout?) mais compréhensible au vu de la structure vétuste, désuète et très détérioré de l'établissement. Dusupport de douche arraché aux interrupteurs cassés ainsi que les blocs de savon liquide, les serviettes de douche absentes,...cet etablissement est a renover et cela est peu dire...
Stayed 2 nights in Oct 2023
Response from MO on 27 Nov 2023
BonjourMerci pour votre retourCordialement

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from OM on 28 Oct 2023
Bonjour, merci pour votre commentaireCordialement

6/10 Okay

Ismail

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from OM on 28 Oct 2023
Bonjour, merci pour votre commentaireCordialement

6/10 Okay

Gilles-Robert

Business traveller
Liked: Staff & service
Disliked: Room comfort
Correct
Correct pour une nuit en déplacement pro
Stayed 1 night in Oct 2023
Response from OM on 28 Oct 2023
Bonjour, merci pour votre commentaireCordialement

6/10 Okay

Léna

Stayed 1 night in Oct 2023
Response from MO on 27 Nov 2023
Merci pour votre retour

6/10 Okay

marie ange

Stayed 2 nights in Oct 2023
Response from OM on 28 Oct 2023
Bonjour, merci pour votre commentaireCordialement

10/10 Excellent

PIERRE

Stayed 1 night in Sep 2023
Response from om on 6 Oct 2023
BonjourMerci pour votre retourCordialement

6/10 Okay

Jacques

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Odeur de tabac en entrant dans la chambre cuvette des wc salle aisi que l abattant taché distributeur de gel douche cassé
Stayed 1 night in Sep 2023
Response from om on 6 Oct 2023
BonjourMerci pour votre retourCordialement

4/10 Poor

GREBOT

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from om on 6 Oct 2023
BonjourMerci pour votre retourCordialement

2/10 Terrible

Jean-Luc

Stayed 1 night in Sep 2023
Response from om on 6 Oct 2023
BonjourMerci pour votre retourCordialement

4/10 Poor

Antonio

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Deçu
1ère fois de ce côté de l'hôtel. Beaucoup de bruit véhicules. Chambre à rafraîchir sérieusement.
Stayed 1 night in Sep 2023
Response from om on 6 Oct 2023
BonjourMerci pour votre retourCordialement

4/10 Poor

Walter

Stayed 2 nights in Sep 2023
Response from OM on 19 Sept 2023
Bonjour, merci pour votre commentaire

6/10 Okay

Yacine

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Moyen sans plus
Stayed 1 night in Sep 2023
Response from OM on 18 Sept 2023
Bonjour, merci pour votre commentaire

8/10 Good

Rached

Stayed 2 nights in Sep 2023
Response from OM on 28 Oct 2023
Bonjour, merci pour votre commentaireCordialement

6/10 Okay

Saravouth

Stayed 1 night in Sep 2023
Response from OM on 19 Sept 2023
Bonjour, merci pour votre commentaire

4/10 Poor

Sylvie

Stayed 1 night in Sep 2023
Response from OM on 19 Sept 2023
Bonjour, merci pour votre commentaire

6/10 Okay

Romain

Stayed 1 night in Sep 2023
Response from OM on 17 Sept 2023
Bonjour, merci pour votre commentaire

2/10 Terrible

Harmony

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from OM on 17 Sept 2023
Bonjour, merci pour votre commentaire

2/10 Terrible

Joseph

Stayed 1 night in Sep 2023
Response from OM on 17 Sept 2023
Bonjour, merci pour votre commentaire

6/10 Okay

calogero

Travelled with partner
Liked: Staff & service, amenities
Trop caché
Stayed 1 night in Sep 2023
Response from OM on 12 Sept 2023
Bonjour, merci pour votre commentaire

4/10 Poor

Annie

Travelled with group
Disliked: Room comfort
Pas propre surtout douche et lavabo en très mauvai
Stayed 1 night in Sep 2023
Response from OM on 12 Sept 2023
Bonjour, merci pour votre commentaire