Hotels near Charming Xiangxi Grand Theatre

"This place exceeded our expectations. I was skeptical because it had so few reviews but we are so glad we stayed here. Staff is extremely attentive, going above and beyond. Rooms are really nice, high tech and great picture window looking onto the river. They provided free transport to/from the airport, umbrellas and rain jackets if needed and free beer/bottled water. Breakfast was also included. The location is also really good for access to the national park and downtown. Rarely am I impressed by a hotel but I cant say enough about the staff, room and service. Definitely worth the money and highly recommend it. Id give 6 stars based on how well everyone treated us."

"Room are super clean and staff is Verry helpful to us "

"Superb… Amazing location and great amenities, the best breakfast in town."

"The most friendly and helpful staff I’ve met in a hotel. The location is excellent and the maintenance of the facilities is impeccable. Thumbs up! 👍👍"

"First our room was dirty, carpet, and found food remainings on the floor. Carpet was just dirty and the room smell just dirty. We requested to be changed to another room and they requested to upgraded. We did upgrade for $200. More. The food was not what we expected. Just very plain and simple. Did not have hot tea option. We have been to other hotels in Beijing, Xi’an and Shanghai and they absolutely offered much better services. I will not recommend this hotel at all. We will come back to Zhangjiajie, but will stay at a different hotel for sure. For what ever a customer pay, the least we all deserve is a CLEAN ROOM. I hope business owners do take into consideration customers’ reviews. At the end of the day it is up to us to keep your business running. "

"Everything was good. The breakfast was excellent. Our room was spotless and clean. The reception guy was very polite and helpful."

"Staff is very welcoming, very helpful. Near the east gate about 3 to 5 mins walk. Near restorants, food stall and convenience store. Will definately stay again here"

"服务员非常友好，我还在酒吧享受了一杯免费的鸡尾酒，而且他们还协助我定了天门山和武陵源的门票，帮我规划好了游玩路线，真的非常棒"

"The property is really nice and decent complimentary breakfast. The staff were very amazing and helpful! Sara contacted me once I booked and she help me with everything from airport transfer to getting a private guide for the national forest on a days notice! If you get the chance ask for terry he was very knowledgeable of the park and the city and was an amazing guide and experience of my trip!"