Hotel Dekat Characters from Kidnapped statue

"The hotel and its staff were excellent. However, there was a major soccer game the evening that we stayed, and we were not able to park on the property, but had to park a mile away. The hotel staff said that they reached out through Expedia to send us at least two separate messages talking about the soccer game and that we would not have parking. We received two emails from Expedia, but no messages were actually relayed to let us know about the parking situation. If the hotel is going to reach...

"A lovely boutique hotel on the bus route for the city. It is full of character & although on main road we both slept like logs! V comfy bed ."

"Zoltan the concierge was fantastic and really went the extra mile"

"Pros: staff was friendly, good location near the tram and train making it easy to get in/out of the city. Cons: you can tell this is an old refurbished building, unfortunately it’s not refurbished well. There were gnats everywhere all the time throughout the room and bathroom. The shower drain was clogged, called for maintenance several times and it never got totally fixed. The water would fill the stall which is already awful and uncomfortable but then it would also flood the rest of the...

"Great location with a friendly staff, comfortable room and good food & drink."

"Booked a room with a sofa bed because we were 3 traveller but upon checking in we weren’t given one. When I asked why we didn’t get what we booked I was told cause I didn’t ask for one and that 2 people can share a bed!?! They didn’t offer a room change or and upgrade and when I asked for this I was told no. The carpets throughout the hotel were in terrible condition…very stained and lifting up. It looked like a murder scene. The bathrooms had no vents so the room and the hotel halls were very...

"The best hotel"

"Place was gorgeous, modern, convenient, clean. Though listed as for 4 people, it was a bit awkward for 4 people: bathroom en suite to one room, so those on beds (pull-outs) in front room had to walk through the other room to the bathroom. And because light switches for bathroom are outside, anyone sleeping gets light in their eyes until the door is closed. And using the kitchenette was disturbing to those sleeping in front room. Would have liked a full size coffee maker as the nespresso...

"The location was good. The room was quite clean and nice looking however it was way too small."

"The room was lovely, clean and had everything we needed. The staff were friendly and helpful and the bar was nice and busy. It was a gorgeous day so we sat outside with our cocktails. My only negative comment would be the need for a blackout blind. The room didn't get totally dark other than that, I would highly recommend."

"Was going to write a reasonably balanced review but one that would reference a window that did not close resulting in a very disturbed night but I got such patronising response to my email that mild irritation has turned into annoyance bordering on anger. No excuse for poor maintenance and absolutely no excuse for taking such a patronising and irritating attitude when replying to a guest."

"Great size property and very clean and spacious. Excellent reception staff and great location. ( Just a suggestion - Could probably benefit with a full length mirror as the only mirror is in the bathroom and quite high for smaller people) Our apartment was close to the road, and could hear people chatting going by . Not a busy thoroughfare and would definitely go back"

"All of it !"

"Really beautiful clean and spacious room! Staff very kind and accommodating about storing our bags."

"Would 100% stay here again, perfect location, clean rooms and easy check in."

"Great location, very clean and cozy."

"The Bonham is stunning! Don't miss this old-world, historic, distinguished, and comfortable, hotel. We swooned from beginning to end. I arrived after midnight and was able to get a delicous scotch. Could have had a sandwich, too. They are lovely and accommodating...but omg, the furnishings, paintings, decor, etc. is just beyond. After delays and an extra long travel day, I cannot say how much it meant to fall into the beautiful room, heavenly bed and wake to that VIEW the next morning. It's...

"Staff were extremely friendly and helpful. My room was very clean. The neighbourhood was very quiet. The Haymarket station was close by within easy walking distance. The breakfast buffet was top-notch. Couldn’t have asked for more."

"Excellent location"

"Lacked character, no table to eat at and no mirror in the bedroom. Friendly staff but difficult to get in late at night"