Chappaqua Hotels with Swimming Pool

"Pot holes in parking lot. Smells dank. Hair all over the shower. No soap offered."

"Excellent staff. So very pleasant, helpful & polite, especially the front desk employees. Rooms are clean and quiet. Would definitely recommend and stay again when in the area."

"The phone in the room rang twice throughout the night before I just left it off the hook. Hair was in the shower. The indoor pool area was freezing and the painted floor was chipping and got all over you. Not to anyone’s fault but the fire alarm did also go off at 6:30am so that was three times I was woken up while staying in this hotel. "

"Aaa"

"1st check-in fast and easy. The room was clean and sitting areas, bed and floors kept clean. But the bathroom quit a few boogers on the walls next 2 the toliet. The breakfast was good and a good deal of choices. But the garbage cans would get filled till over flowing and the staff didn't change the bag out? The pool was closed because the city is taking months 2 renew the license;( Lastly 1 check in lady needs some additional customer service training.) But most were great. For the money well worth the stay."

"I usually stay at double trees becauseI find they are consistent quality. This particular double tree is in need of renovations. Its nothing terrible but just many little things adding up. The flange around the shower head wasn't attached to the wall so you can see the hole where the pipe goes in. The bathroom was clearly painted over wall paper. The peep hole on the door wasn't attached right so i had to rotate it around to make sure the peep hole was covered. I was there for 3 nights and there were multiple big greasy handprints on the window in the hall by the elevator that were never cleaned. One of the elevators wasn't functioning. My husband had to call one day because the toilet wasn't functioning (it was fixed while we were out). You need to ask for someone to let you into the little convenience store area, so there isn't anything readily available to eat after the morning buffet closes. Oh and you are paying for parking in their parking garage. None of that is all that terrible but also for 200 a night I expect a little better, or at least fewer issues. The staff were nice. The bed was comfy. It was close to where I needed to be (but not right in the middle of everything). I will probably try a different hotel next time I am in the area, but wouldn't go so far as to say I would never stay there again - particularly if renovations occur."

"Gorgeous property, with excellent amenities. The restaurant on site was perfect for an evening dinner in a nice setting. Cute little market on site to grab coffees or quick bites and snacks. Pool was nice and warm, deepest point was 4 ft. so my son had a ton of fun using it and felt comfortable the entire time. Gym looked nice and there was a private movie theater with a current movie playing. Will definitely return when back in the area"

"air in room did not work--said they'd send someone to help but never did."

"Just be aware that if they place you on the 2nd floor your view is likely to just be a cement wall and some asphalt roofing. The window was also filthy. The other amenities were okay, it was reasonably clean but certainly not amazing. Very poor noise insulation, every door opening and closing makes a loud slamming sound, and you will hear that all night long."