Hotel dengan Penyaman Udara di Changi

"good as ever, great pizza"

"Substandard experience for price - since they have a near "monopoly". Rooms are sold only in 6 or 12 hour blocks (no 9 hours) which is customer-unfriendly upsell. Be aware that when you book the room with a window (as pictured on Expedia) - you may not get one despite the higher pricing. They are not able to manage their inventory to guarantee what you see is what you get. Staff was not helpful (they suggest asking for a window preference when booking). I got a windowless room that is not...

"We had lost our valuable pair of shoes in a bag during the during the checkout. Not effective follow ups by hotel managament after few calls and re-visit to hotel. Disappointed the complaint not addressed and just by "Not Found", is not something acceptable to this type prestigious hotel."