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Reviews of AmericInn by Wyndham Chamberlain - Conference Center

2.5 out of 5
AmericInn by Wyndham Chamberlain - Conference Center
1981 East King Street, Chamberlain, SD

Reviews

8.4

Very good

Rating 10 - Excellent. 372 out of 816 reviews" "
Rating 8 - Good. 261 out of 816 reviews" "
Rating 6 - Okay. 112 out of 816 reviews" "
Rating 4 - Poor. 49 out of 816 reviews" "
Rating 2 - Terrible. 22 out of 816 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kirstin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the lodge-like atmosphere.
Stayed 1 night in May 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bartender in the building was very unfriendly
Stayed 2 nights in May 2024

10/10 Excellent

Rebecca, Gillette

Travelled with family
Liked: Property conditions & facilities
A little dated. No elevator for the king size beds on the 2nd floor.
Stayed 1 night in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

LEROY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Kari

Stayed 1 night in May 2024

10/10 Excellent

Lee

Stayed 1 night in Apr 2024

6/10 Okay

Mary Beth

It was just ok. A place to sleep but it wasn’t great. The ice machine didn’t work, the side door of the hotel wasn’t locked and the key to our room didn’t work. There were limited hotel options in the area so it was what we had.
Stayed 1 night in Apr 2024
Response from Rick/GM on 30 Apr 2024
I apologize for the room key issues and the ice mamachinei was gone for a coulple days and noticed the machine was off for some reason.

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean hotel.
Stayed 2 nights in Apr 2024

6/10 Okay

Jim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Loved property, ck in staff was uninterested in being helpful or cheerful. Walked in later and he was sitting out in the guest area head buried in his phone and front desk unattended
Stayed 1 night in Apr 2024
Response from Rick/GM on 15 Apr 2024
Sorry to hear about your check in experience. We are currently training new staff and if theu seem uninterested then it could be nerves and staff are able to take breaks as well. If they failed to assist yiu amd stayed sitting then it's a problem that I'll address either way. Thanks for taking the time to review us.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
The people working there were so kind and helpful. Shoutout to the gal at the front desk and the gentleman in charge of breakfast. Both outstanding!!
Stayed 1 night in Apr 2024
Response from Rick/GM on 6 Apr 2024
Happy to hear this...I will pass this on to the staff. Hope to see you again if you're in the area.

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Cari

Travelled with family, Travelled with pets
Liked: Staff & service, amenities
Comfortable beds, good breakfast, even though it says pet friendly they charged $20 for a pet fee. Windows were dusty and dirty in the rooms.
Stayed 1 night in Feb 2024
Response from Rick/GM on 22 Mar 2024
Sorry for the late response. I have passed on to housekeeping the concerns about the windows. Glad everything else worked out for you. Yes we are pet friendly, meaning that for a fee pets are allowed. Thanks for taking the time to review us.

10/10 Excellent

Juell

Liked: Cleanliness, staff & service, property conditions & facilities
We had a group of 16. Accommodations were great!
Stayed 1 night in Feb 2024
Response from Rick/GM on 4 Feb 2024
Happy to hear that everything worked out for your group. Thanks for the feedback

10/10 Excellent

LeaAnn

Travelled with partner
We picked the Americinn because we have great results with other ones! This is a very nice property and our room was nice! Very comfy bed and check in was very easy! Our room was clean but they do need to hit the corners a bit!
Stayed 1 night in Jan 2024
Response from Rick/GM on 25 Jan 2024
Happy to hear this and thanks for the feedback. I'll make sure to pass along to our housekeeping team. Thanks again

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great loved the fireplace in the room. Only down side to staying in Chamberlain was there wasn’t many places we could order food. And the hotel ran out of water when I’m sure they were aware of the big wrestling dual and tournament. But noncompliance
Stayed 1 night in Jan 2024
Response from Rick/GM on 25 Jan 2024
Happy to hear that your room was good for you during your stay. As for water, all extras that we provide and try to guage what guests may want. For the most part the wrestlers typically get a sports drink and seems to be that water was the popular choice that weekend. Thanks for the feedback

6/10 Okay

paul

Stayed 1 night in Jan 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Amenities, property conditions & facilities
Comfortable & easy access. Breakfast was excellent!
Stayed 1 night in Dec 2023
Response from Rick/GM on 25 Jan 2024
Thanks for taking the time to review us. Hope to see you again when you're passing through

10/10 Excellent

Kelly Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Great location and two room suite made it very comfortable. Breakfast was excellent!
Stayed 2 nights in Dec 2023

10/10 Excellent

Pamela, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
This AmericInn is like all of them-quiet, good personnel, comfortable rooms.
Stayed 1 night in Dec 2023
Response from Rick/GM on 10 Dec 2023
Thanks for the feedback.

10/10 Excellent

Lyndell, Livingston

Liked: Cleanliness, staff & service, property conditions & facilities
This was the best find we have come across while moving cross country. It was such a homey and inviting stay. The lobby felt like walking into the perfect lodge all decorated for the holidays!
Stayed 1 night in Nov 2023
Response from Rick/GM on 10 Dec 2023
Thanks for the kind words and happy to see your stay with us was a good one.

6/10 Okay

Thomas

Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

eyob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area it's kind dirty
Stayed 1 night in Nov 2023
Response from Rick/GM on 10 Dec 2023
Id be interested to hear what area. Was it inside the hotel? Your room? Lobby? Breakfast? I know there's a lot of construction projects that are happening outside of our property.

10/10 Excellent

Thomasina

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2023

8/10 Good

Michele, Norco

Travelled with family
Liked: Cleanliness, staff & service
A little out dated. Fridge made a horrible high pitch noise, had to unolug it. Sink was cracked and curtain was ripped.
Stayed 1 night in Nov 2023
Response from Rick/GM on 25 Nov 2023
Sorry to hear about the fridge. Hope everything else was fine for you...Thanks for taking the time to review us.

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable space; extremely pleasant and friendly staff
Stayed 1 night in Oct 2023
Response from Rick/GM on 25 Nov 2023
Thank you

8/10 Good

Marie

Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
motel very good
Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Laura

Stayed 1 night in Oct 2023

10/10 Excellent

Sandra

Liked: Amenities, property conditions & facilities
Clean
Stayed 1 night in Oct 2023

10/10 Excellent

Dillon

Stayed 1 night in Oct 2023

8/10 Good

susan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Patti, Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about property except our room had a high pitch squeal that would stop and start at random. Very annoying. Not sure what caused it.
Stayed 1 night in Sep 2023
Response from Rick/GM on 4 Oct 2023
Sorry to hear that...would love to hear what room so we can track it down. Tha ks for the review.

8/10 Good

Zeno

Stayed 1 night in Sep 2023

10/10 Excellent

Rita

Travelled with partner
Liked: Amenities
Located right off the interstate.
Stayed 1 night in Sep 2023

10/10 Excellent

Susan

Stayed 1 night in Sep 2023

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Linda

Travelled with partner
It was just average
Stayed 1 night in Sep 2023
Response from Rick/GM on 29 Sept 2023
Thanks for the feedback...what could we have done to make it above average?

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint stay
Front desk staff was polite and very helpful. They offer a grab and go breakfast which we found delightful as we chose what we wanted to grab rather than the hotel. Kids would especially like the choices. They also offer a coupon good for breakfast at one of the local restaurants if you prefer.
Stayed 1 night in Sep 2023
Response from Rick/GM on 29 Sept 2023
Thanks but I feel like this was intended for another location.

10/10 Excellent

Robert

Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Sean

Travelled with family and small children, Travelled with pets
Biggest issue is with Expedia not mentioning that this hotel charged $20 per dog even when selecting pet friendly rooms. Not a huge deal but an extra surprise $40 bucks for the hotel was expected
Stayed 1 night in Sep 2023
Response from Rick/GM on 20 Sept 2023
Sorry to hear about the surprise charge. The pet fee is listed under the policies with expedia but if you called then it might have been missed.

8/10 Good

Brad

Stayed 1 night in Sep 2023

8/10 Good

Onda

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
We would stay here again. Was a good price. The room was neat and clean. I love the lodge feel of the entrance. The hot tub could have been cleaner. There was dirt sitting at the bottom of the hot tub and the chemicals made my eyes burn after a few short minutes.
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Dale

Liked: Staff & service
It was convenient and a nice room, the staff was nice and helpful. We didn’t like the idea of many entries unlocked to the property. The wifi was questionable. The room was nice and clean though.
Stayed 1 night in Sep 2023