Chacala hotels from RM144

"Absolutely beautiful boutique hotel with stunning architecture! We loved our big room and sunny patio and wish we could’ve stayed longer. Adriana, who owns the hotel, is super nice and gave us great tips what to explore in the area. The hotel is very close to the beach and we were able to borrow umbrellas and beach chairs which was great. Would love to come back soon! "

"The hotel is wonderful. The location is serene, the room is well appointed and the staff are lovely. We will be back!"

"Loved the pool and grounds! Very clean and well kept property. Kitchen is handy but limited cooking utensils. A few things to help you with your stay! Bring a beach towel! Kitchen only has one large knife no butter knives or paring knife or vegetable peeler. Cheese grater or toaster or coffee maker. Oven mitts or Tea towels! I would pack those small items! Coffee is available by office for free but unless you are up pretty early you will miss out. Don’t let this deter you from booking, we loved the place! Bringing some of these items would just enhance your stay! Loved the yellow door where you could knock and order food to eat near pool! Great restaurant with good fried chicken! "

"No terrace/balcony as the online room description implied for all rooms, but otherwise excellent. Room was clean and comfortable, staff were outstanding even during a lock down! Plenty of seating areas throughout the hotel to visit with other guests or to spend time alone. Pool area was relaxing and friendly."

"Breakfast was awful and sat long before served.Swimming pool was closed for work.Maintenance happenning at 7 in the morning drills and cutting concrete..Housekeeping knockimg at 7 am.no microwave in room.some of the staff just plain rude! Never again would i stay there."

"We booked a room with an ocean view, which was just spectacular. Our last night we had a full moon and the light shining on the bay was so beautiful from our window. All the staff we encountered were so friendly and helpful. Parking was available and secure. "

" Rosewood Mandarina is undeniably a stunning property. The setting is breathtaking, with lush grounds, beautiful beaches, and thoughtfully designed rooms that feel both luxurious and serene. The accommodations were a highlight—spacious, well-appointed, and seamlessly integrated into the natural surroundings. That said, the overall experience was mixed. While the service was good, it lacked consistency and didn’t always meet the level one would expect at this price point. The dining was also just okay—pleasant, but not particularly memorable compared to other properties of this caliber. We enjoyed certain activities, particularly the polo experience, which was a standout. However, other offerings such as the hiking and meditation experiences felt underwhelming and not especially well executed. Our stay took an unexpected turn when we were unable to leave due to a cartel safety situation, requiring us to extend our stay by five additional days. While the team did their best under difficult circumstances and graciously comped one night, we felt there could have been more proactive guidance—particularly from the concierge—around support options such as travel insurance or alternative arrangements, given the significant added expense. The spa is well done, though pricing felt excessive even by New York standards, and the gym is adequate. The butler service is a n"

"Rooms were not cleaned once during our five day stay. I had requested a lower floor due to disabilities and was put on the 4th floor, no elevators. When questioned the staff replied that requests are suggestions only, they don't have to accomodate, and wouldn't. Parking was extremely limited, our car was blocked in and we did not have access to it for the first 3 days there. I would not recommend this hotel"

"Overall, my stay was good and I enjoyed the experience. The room was clean and the staff were friendly and helpful throughout my visit. The amenities were nice and everything was generally well maintained. However, the WiFi was inconsistent and difficult to rely on at times, which was a bit frustrating. Also, the music at night could get pretty loud, making it harder to relax or sleep. Aside from those issues, it was still a solid stay and I would consider coming back with those things in mind."