Hotel Dekat Pusat Kebudayaan Orangerie

"I recently stayed at citizenM Paris Charles de Gaulle Airport from 13–14 June. While the hotel was convenient for airport travel, I have been disappointed by the handling of a concern that I raised during my stay. Before checking out, I reported a missing personal item to the front desk and was advised that the matter would be looked into. I later followed up by telephone and was again informed that an investigation would be conducted. Since then, I have been waiting for some form of update...

"The free breakfast was amazing. The room was clean and modern and the staff were very nice"

"The staff were always helpful in any way possible they can to help you with any request."

"."

"Wifi is very poor! Other than that the rest are ok."

"Staff were very helpful and accommodating"

"The front desk receptionist ‘loved’ her job so much she forgot to smile and offer basic customer service. I never do this but I am gonna make an exception and spell out her - Margary. The least I could do to ‘congratulate’ what customer service looks like in this hotel. I stayed at Holiday Inn in Lima and the customer service at the front was polar opposite than what Margary had to offer. Seriously, if you hate your job so much but still need the job, the least the hotel management could do is...

"Breakfast is incredible!"

"Spent one night. Everything was great. Restaurant is open till 10:30pm"

"Dining room closed without notice so dinner on tiny lounge tables. Staff was excellent. Our ground floor bathroom had a sewage smell."

"I was stranded in Paris after losing my passport. The staff was very friendly. Good location not far from the airport. Nice breakfast."

"We were surprised with the many amenities found in the room. Spacious and very comfortable room with couch and dining/ writing table"

"Staff is awesome,very helpful and kind,the place needs a bit more cleaning,breakfast was good too"

"The room was spacious with good amenities. The bar was elegant and relaxing. The pool and gym were clean and well maintained. The staff were friendly and helpful. The mini market in the reception was very convenient."

"Rooms nice size and clean."

"The hotel is conveniently located about 7 minutes from CDG Airport, which was a plus. However, there is very little to explore in the surrounding area besides a shopping mall where most items are overpriced. The room was very small, and the bathroom offered little privacy. There was no hair dryer available. We stayed for 12 days and were informed that housekeeping service was only provided every 5 days, which was disappointing for a longer stay. The beds and pillows were not comfortable,...

"Great property - comfortable, spacious room."

"Air conditioner in the room was not working… it was 32 degree and jolene receptionist was rude and does not understand english"

"I will highly recommend. Location wise is perfect specially if your day schedule is going to airport. Staff is accomodating specially Yosef. Thanks for our one night stay and the transport to airport."

"during check in, staff did not return my passport, had to return to front desk to retrieve. instead of explaining info about hotel shuttle, instructed me to download app, not helpful. i requested taxi for 6 am pick up the following morning, no taxi. i asked morning staff to re order taxi, still no taxi as we waited. i ended up ordering an uber to take us to airport. no telephone is room. wake up call consisted of staff knocking at our door. would not recommend hotel"