Palace Resorts Central America hotels

"Carla at the front desk was so nice and helpful The 2 guys maybe managers at the lounge on floor 22 were beyond attentive Everyone in the hotel was smiling I love this hotel because of the people working there and the food at the lounge "

"Great place "

"Great location and amazing service. "

"Easy access to Xcaret Park"

"The facility was very clean. The staff was very friendly and helpful. The food options were excellent. We will definitely be going back. Thank you for making our vacation special!"

"I enjoyed the staff friendliness, food was good and the view was amazing. All of the staff O encountered was helpful and pleasant. Transportation coming was good but we missed the pickup time from destination services. No one called or sent a chat. We had to pay a taxi to the airport."

"Had a great time with the family. Will go back. "

"Excellent surface"

"Hands down best resort experience I’ve ever had. Fantastic massage and facial. Food was wonderful. Staff was attentive and friendly. Great atmosphere "