Casey Key Hotels with Restaurants

"Worn around the edges"

"Lido Beach resort was exactly what we were looking for. I don’t love the sand but we wanted to stay on the beach at a resort with a pool and bar/restaurant. I would give the staff a 10 star rating if I could. They were all incredible from front desk to housekeeping to pool/bar and restaurant. Food also more than 5 stars. Tiki bar, Drift restaurant great food. I’m very picky about restaurants and eating out. I was actually surprised how much I enjoyed the quality of the food. We dined at Drift three nights during our stay. The room was clean and everything we needed. There is no wow factor to the room. Our view was of the atrium area which is nice. "

"Highly recommend. Friendly staff, nice pool area, bar on site with strong drinks, music and bingo throughout the week. They even have laundry facilities. "

"Great hotel! We enjoyed our stay. Beds were comfortable."

"This place was right in the middle of the action. "

" I rarely leave negative reviews, but after giving Hilton multiple opportunities over several months to address this matter privately, I feel it is important to share my experience. During my stay at the DoubleTree by Hilton Sarasota Bradenton Airport over the Thanksgiving holiday, I experienced an extremely troubling interaction with the on-site manager. When I attempted to provide calm feedback during checkout regarding a racially insensitive assumption made during check-in, the manager responded by raising his voice, speaking over me, and escalating the situation in front of staff and guests. At one point he shouted, “I am raising my voice, and I will raise my voice,” and stated, “Yes, get me fired. My name is David Alexander. Get in line.” The situation became even more concerning when, after I briefly stepped away to retrieve my car for my elderly mother who has dementia, the manager approached my mother and my 19-year-old daughter directly in my absence to discuss the issue. Neither of them should have been placed in that position. I reported the incident to Hilton Corporate the same day. What followed has been months of delays and deflection. Corporate initially stated the hotel would handle it, then later referred me to the property ownership representative. Despite following those instructions and reaching out again, I have received no response. What is most disappointing is not only the original incident but the complete lack of accountability or meaningful foll"

"Cleaning was ok"

"Rooms are very clean."

"One of my worst experiences in years. TV was all static, had to call for help, wait for someone to arrive to tell me to dial 251 on remote get to a very non-functional guide. Charged $4 for a coke from the bar gun because it was 'free refills'...I just wanted one coke. "Guest" Laundry was full of resort towels for a couple hours... Didn't restock our Keurig, and then charged us $9 for coffee - same dumb reason and again...we just wanted one cup of coffee. The resort has free ice tee - but not free basic coffee in the morning. Trying to deal with climate control with a 20 button remote that made no sense and was just icons that you couldn't really see sucked and temp in the room was very up and down. Black-out curtains don't actually cover the whole window and lights left on right outside, lot of light coming in from hallway through 2" gap in door. Then, after we finally decided to roll with all the above - on our second to last morning, we checked Breakfast time, open till 11 it said. We show up at 10:37 and were refused service, they said "there isn't enough people staying here to keep it open so we closed 7 minutes ago"..... I asked where that was posted or how did they try and let us know as we had been in the room all morning and could have had breakfast earlier...front desk just looked at me blankly and said 'Oh'. Seriously, that was the only response. Not what can we do for you, the kitchen was still open for lunch they couldn't make some eggs??? Just bad"