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"Staff was very friendly and attentive. Room was very clean and the property is well located with proximity to the walled city. Beautiful pool, and right across from the beach with a private beach area"

"Jacuzzi walls needs cleaning. Breakfast was very good"

"I cant complain about the hotel. I enjoyed everything. From the front desk to cleaning employee. Rafael is always willing to answer any question that i had. And Romeo was great with my excursion to palenque and i cant wait to come back to colombia again.."

"Needs umbrellas in pool area between recliners "

"Excellent customer care!!!"

"Good"

"The building is beautiful. The rooms are beautiful and comfortable. The cafe in the lobby and rooftop were excellent. The service was fantastic. Everyone was helpful, attentive, and friendly. The only thing was that there was not much to do around there. The beach was okay. Not super clean and the chairs and umbrellas were weathered. I know they didn’t belong to the building but maybe they should. The beach wasn’t the prettiest. "

"Just want to say it was an amazing amazing amazing hotel the staff the food the drinks can I say the drinks again they were great my Bar and Johnny. I love him only thing I do not like it was too many kids running around jump in a pool knowing damn well they shouldn’t have been running around and Prime just let him go wow and it was no organization at that pool And I think parents to be with their children at all times and making sure they’re not jumping in a pool and in and out the hot tub"

"It was amazing. The staff were friendly and smiling and helpful. The rooms were a bit small but besides that it was great!!! Can’t wait to go back "