Hotels in Carillon, Richmond

"Staff at the front desk gave us room upgrade because it was my husband’s birthday!! Room service delivered our meal on time and it was delicious. Room service came back and asked if we needed anything!! Room was spotless! Service was great all around… We will be back in April!!"

"Yes"

"Vary nice and clean love the staff"

"Loved everything. Location facility uniqueness, great staff. "

"The room was spacious and clean and comfortable "

"Everything was excellent. Great stay"

"Quiet stay near great sites and dining. "

"Everything was great! If I had to mention something that stood out, that was outstanding it would certainly be the patience and kindness of the Valet gentleman that helped me search for my missing glasses! He went above and beyond to help me try to find them, I did later find them! The overall “Graduate” theme was carried out throughout the hotel, and it was fun to see all the decor. The staff were warm, welcoming and helpful! We ended up ordering several appetizers and entrees for dinner before heading off to a near by show. The food was delicious and the service was fantastic! My only complaint would be not knowing that the hotel was “pet friendly” and when I say that… don’t get me wrong, we love pets! However, one of our family members is allergic and the fact that people enter and exit the small confirmed area of the elevator with pets, the pet dander did cause some allergy issues. This is something that is becoming more common in hotels and shared spaces, not sure how it could be avoided but wish there was a way to almost keep things separated. "