Caribbean Islands Spa Hotels

"First and foremost I will never use Expedia again. Once I booked and paid for my mother’s and I trip I though everything was perfect just had to pack and get ready to leave (we booked approximately 2 months out) it wasn’t until my mom called to figure out our transportation 3 days before the trip, to and from the airport that we realized I had fat fingered the zip code on the credit card and reservation never went through still gave me updates on when I was leaving etc. My wonderful mother got it all sorted but will never use them again. Positives of the resort: Super friendly event staff! Sufficient Beach lounge chairs! Buffet was good if you got there in time. The pours for their drinks were wonderful. Bar staff very friendly. Room was close to the beach. Great bar in room. When you something additional (towels etc.) the staff brought it right away. Negatives: If you did not get to the buffet within the first hour of it opening, you were going to get a good selection of food. It was nearly impossible to get a reservation at the restaurants, we did get one but it was at 8:30 which is too late to eat, so never got to experience them. The hotel is extremely loud, if you want to take a nap during the day, you won’t be able to as the cleaning/other staff yell to one another all day starting around 6:30am. Our toilet ran about every 15-20 mins too which was somewhat loud. I had a huge rip in the blanket provided. Beds/pillows were extremely uncomfortable and hard. No "

"Staff was friendly and helpful. Room was clean, lots of activities at the resort. "

"Ocean view balcony room had an amazing view. So many dining option to chose from & the food was incredible!"

"I enjoyed the pool the services was excellent but only thing wrong was the room air conditioner was not working properly I complained about it they was supposed to fix it but they never did and my husband and I had to sleep 4 night in a hot room"

"Swim-up suite with direct pool access. Amazing amenities and food choices are abundant."

"The ocean was close to the room and the pools were right in front. Everything was in close proximity."

"The property itself was nice. I was highly disappointed in my room. Our toilet and television did not work for the first three days that we were there. My husband had to keep going to the front desk to make a complaint and to get a technician to come to fix the issue. After the third day, we finally were able to have a toilet that flushed and received a new television. However, our state was almost over. "

"Clean room with water and Nassau dock views. Professional and friendly staff "

"Outdated rooms, mattress and pillows were very poor quality. Pool bar needs to be better maintained. Restaurants did not deliver. Staff seems to expect a tip for anything they do, from serving water at breakfast, to drinks at any of the bars. If you do not tip, you will not get service. Elevators take a very long time. Coffee bar did not open until 10am, what is the point of coffee half way through the morning? Too many locals pushing you to buy excursions on the beach, not comfortable to try and relax when being hounded. "