"This “5-star” resort was a complete scam and a huge disappointment for our babymoon. My husband and I were expecting a relaxing, clean, luxury stay, but the experience was the exact opposite.
The first room smelled strongly of mold and was extremely dirty. There was hair in the bathtub, oily residue from previous guests left in the sink, and even urine on the toilet. After we complained, we were moved to another room, but that one was not much better. There were leftover sodas in the fridge, the couch was ripped, and the closet looked like it had been poorly painted over to cover damage. We could still smell mold in the second room as well.
And the food — absolutely disgusting. If you want to risk ending up in the hospital, then this is the place for you. Most of the food tasted microwaved, the bread was stale, the vegetables looked rotten, and the desserts were awful. It genuinely seemed like leftover food was being reused over and over again. The only decent thing at this resort was the coffee.
Even the servers looked miserable and unhappy to be there, which made the atmosphere even worse.
After this entire experience, we should have received a refund, but the only thing they offered us was a free upgrade for a future stay if we ever decided to come back — which we absolutely never will.
I would never return to this resort and would not recommend it to anyone, especially pregnant guests who are looking for a safe and relaxing vacation."
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