The hotel room was meant to be a deluxe room, the smell when first entering the room was disgusting, it smelt like dirty drains, there was a dirty toilet when we first entered the room, the air con in the room was completely broken, the breakfast we paid extra for was freezing cold & the lady who showed us to our table at breakfast was extremely rude.
Staff were unapproachable and unhelpful , when we made a complaint regarding the issues we were offered £101 refund , will not be staying again due to these issues.