Best Luxury Hotels in Cancun South

"We had a garden view and the ocean was still visible. The ocean was not very pretty this time of year (lots of seaweed in March) but the pools make up for it ! Poolside service was just okay but Dario at the Gondola restaurant made every breakfast special for my family of 12!! The housekeeping staff is friendly and so are the room service staff! We loved being able to schedule milk to be delivered to the room in the mornings for our baby. Overall we loved the resort and would definitely return! Momo (hibachi and regular side) are amazing for dinners!"

"Great pool"

"The rooms could use updating. Staff friendly. The gym could use some more cardio equipment and updating. They were rusty and only 3 working treadmills. We did not have an ocean view."

"Ocean view room, staff was very nice Needs work in communication in English "

"The room was clean, loved the turn down service every night. The staff was phenomenal, always friendly! The pools were perfect, temperature was perfect. Loved the lazy river, loved the pool activities. Food and drinks were delicious! Would like to have had real ice cream on the property, my husband loves ice cream! The shows, game quizzes every night were top notch. We thought the floor in the lobby and down the stairs to the martini bar was kind of slick. Also some of the tiles and walkways around some of the pools were slippery. We saw someone fall by the lazy river. The beach was nice but it was unfortunate to have the sargasm on the beach, so we couldn't enjoy the water. "

"I went just before the spring break crowd and it was a very cool spot for our group. The branch bar was the spot and all the activities was a nice plus. One problem we had was we booked three rooms with double beds and the hotel tried to put us in a making room. Us 30s guys trip for a bachelor party was not going to sleep in the same bed nor were we going to let someone sleep in cot or whatever they had. So for us, it was just the check-in process that was probably the only negative. I just think it could’ve gone better."

"Great resort for families! The food is better than some other resorts we have been to, and the customer service was very good. We went as a group of 10 and the resort was really good about accommodating us at restaurants and there were large larger tables in the buffet area. There was a great recreation team that supported beach volleyball, aqua size and other activities. Easy to take the bus to and from downtown. A huge highlight, which I know may not be for some is that they have a really great gym and training facility. Would highly recommend this resort to other people."

"Good👍👍👍👍"

"Very clean"