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Top Cancun Hotel Reviews
Hotel Riu Cancun - Adults Only - All Inclusive
10/10 Excellent
"Exceeded expectations. I loved my experience and would go again."
AVA Resort Cancun - All Inclusive
10/10 Excellent
"All staff were amazing and super helpful. Rooms were clean and felt very comfortable."
Occidental Costa Cancún All Inclusive
2/10 Terrible
"Todo esta demaciado viejo, la comida no hay mucha variedad, el check-in super super lento, más de 1:30 hrs y no estaba la habitación, hay cucurachas en el buffet, puertas, baños, camas, closet, muebles, sillas, super super viejo, luces no funcionan, los teléfonos solo de adornos!!, Lo único que hace que sobreviva ese hotel!! Es el.personal que trabaja ahí, todo super amables, lastima de hotel y de comida que tienen!! Es basura lo que ofrecen como hotel todo incluido! 👎👎👎 jamás lo voy a recomendar! Y jamás volvería a ir! Y solo fui como acompañante, o visitante no eran mis vacaciones!!"
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only
10/10 Excellent
"Great location, great staff. Loved the property."
Sunscape Cancun All-Inclusive Resort & Spa by Hyatt
2/10 Terrible
"It was a terrible experience for us.It is our fourth visit in Cancun and we had wonderful times. Listing and rating did not match at all.Our room felt outdated and very uncomfortably maintained. We asked for different room/options and were told"only if we pay for upgrade " Our room was junior suite oceanfront. The glass on balcony was old and scratched, the mirrors were moldy stained, shower and bathroom looked old and not maintained. It was a cold,unpleasant atmosphere everywhere. The staff was not caring and unpleasant overall. We booked a different place and left 2 hours after arrival since hotel or Expedia left us with no other help."
Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive
10/10 Excellent
"Great property! Had a great time! Very friendly staff!"
Hotel Riu Palace Las Americas - Adults Only- All Inclusive
2/10 Terrible
"I wish I could of stayed at resort, and be able to give good review, but flight was cancelled on 2nd leg, and we were left stranded at DFW airport. I informed hotel and Expedia of flight cancelation immediately. Hotel said as trip was booked through Expedia, they said they could not do anything, and I had to contact Expedia. Wife and I contacted Expedia immediately, and originally said we would get refund when we spoke to them while stuck at airport were stuck at airport, but that was a lie. Since then, Expedia has been even worse. They have not refunded me a penny for trip. I paid over $1300 to get to Cancun in airfare, and over $1700 for hotel, and have not received a penny back. On top of this it took me alot of aditional money just to make it back home from DFW. What a joke."
Wyndham Grand Cancun All Inclusive Resort & Villas
6/10 Okay
"The place was ok, is big resort only 3 restaurants good food in the restaurant, small buffet not too much variety of food. Front desk were not helpful at all. We got 2 full beds instead of Queen bed when we complained the tell us we have to wait till next day and then check out by 12 and then we can get the write room at 3:00 . What an hassle. Finely next day they upgrade the room and we get happy."
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive
10/10 Excellent
"Our experience at this resort was nothing short of amazing. The entire property was spotless every space felt fresh, well kept, and cared for. The staff was unbelievably friendly, welcoming us with genuine warmth from the moment we arrived. Their attention to detail and willingness to help made the whole stay feel effortless. The service was truly spectacular. Every interaction felt thoughtful, and the team consistently went above and beyond to make sure we had everything we needed. And the food… absolutely delicious. Every meal was full of flavor, beautifully prepared, and a highlight of our trip. We left feeling relaxed, appreciated, and already excited to come back."