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Reviews of Hostel Natura

2 out of 5
Hostel Natura
Blvd Kukulcan KM 9, Hotel Zone Above Restaurant Natura, Cancun, QROO

Reviews

7.4

Good

Rating 10 - Excellent. 16 out of 48 reviews" "
Rating 8 - Good. 12 out of 48 reviews" "
Rating 6 - Okay. 10 out of 48 reviews" "
Rating 4 - Poor. 6 out of 48 reviews" "
Rating 2 - Terrible. 4 out of 48 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Enesi

Disliked: Staff & service, property conditions & facilities
The lobby and the bathrooms were kept clean.
Stayed 3 nights in Jan 2024

2/10 Terrible

Agata

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023

8/10 Good

Morena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location! We just stayed a night so I can’t say much but the staff were great, as well as the property.
Stayed 1 night in Jun 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities
Amazing staff amaizing facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very thankful for my stay. I was only there for one night with breakfast provided and it was all under $30. Excellent pit stop for those landing in Cancun and planning to move on. Shuttle from the airport was $50 for me but there might be collectivos or buses that will be much cheaper if you do your research. Blessings 😊
Stayed 1 night in Jun 2022
Response from Hostel Natura on 2 Aug 2022
Good day Mr David! Thank you very much for your review! This help us to improve and continue with the things we are doing well! We hope to see you again! Kind regards

10/10 Excellent

Prabjot singh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good everything
Stayed 1 night in Apr 2022
Response from Hostel Natura on 26 Apr 2022
Thank you for your review, we hope to see you again!

8/10 Good

Josephine Queraud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Great deal.. friendly helpful staff and close to shopping and the beach.
Stayed 2 nights in Feb 2019
Response from Diana on 12 Feb 2019
josephine!!! was great to have you with us making that delicious breakfast!! and that you liked our perfect location, we hope to have your visit again pretty soon!!

10/10 Excellent

George, Cancún

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool hostel with bunk beds
Stayed 1 night in May 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and wet room. The attitude of receptor is not so good.
Stayed 1 night in Feb 2018

8/10 Good

Anthony, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the visit
It's a short walk from the beach by day and by night you can walk to the clubs.
Stayed 3 nights in Jul 2017

4/10 Poor

David, Texas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
There was a very strong odor in the room. It was like fresh paint, or a chemical. It is very convenient location. Everything is close by.
Stayed 1 night in Aug 2017
Response from Karolina on 2 Sept 2017
Thank you David for your opinion! As you said our location is great because everything is close by. Sometime we have to fumigate our rooms to evoid the bugs and that can be reasson for the strong smell. Obviously is not dangerous to health. We hope see you again soon!

10/10 Excellent

wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Choice!!
Great place! Super close to nightlife,food,with a restaurant and bar downstairs.
Stayed 3 nights in Aug 2017
We appreciate you decided to took part of your time and shared your opinion with us. We are really happy you enjoyed the stay in our Hostal. As you said our location is perfecto becouse the most important places are just next door. We hope see you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Frederik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and relaxed hostel with excellent location close to bars, shopping and beach!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great place & location, bring earplugs & a book
Great location, staff was very hospitable and helpful, and the food downstairs was awesome. It did get loud at night if someone leaves the door open or comes it late, and the wifi might as well have not been there.

4/10 Poor

Peter, Victoria, BC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No real savings, stay at a local hotel in town.
Stayed there to take snorkel tour. It poured. Boom box bad music all-night-long at the outdoor bar. Short walk to main Cancun tourist bars and tacky tourist momentos. Far better off to stay in town at half the price local hotels and pay 10.5 pesos for short bus ride. They charge $3.00 to rent a towel for the shared showers. Woken at 7:30 by staff sitting and chatting before work at the small table outside my room. Hotels.com originally cancelled my reservation saying it was booked after my reservation. Fact is they only use paypal.

8/10 Good

Ruth, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good with just a little problem: noise.

6/10 Okay

Daniel

Liked: Staff & service

6/10 Okay

Emily Judith

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Perttu

Stayed 2 nights in Mar 2023

8/10 Good

Israel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El único lugar que pude dormir 1 noche
Stayed 1 night in Jan 2023

2/10 Terrible

Mariana de San Juan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caro, huele a humedad y el desayuno es asqueroso
No desperdicien su dinero aqui, prometen desayuno continental y entregan un revoltijo de huevo con dos panes quemados y un intento de hotcake cocinado por un tipo sin camisa. Las habitaciones privadas apestan a humedad y por 75-100 USD al dia no pueden ni poner jabon ni acondicionador en las regaderas.
Stayed 2 nights in Jan 2023

8/10 Good

Andrea

Stayed 2 nights in Jan 2023

10/10 Excellent

Miguel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hostal muy sencillo ,, pero cumple con toda las exigencias para sentirse como en casa además de buena ubicación en la zona hotelera a dos minutos de la playa
Stayed 7 nights in Nov 2022

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2016
Response from manager on 8 Jan 2020
thank you for your opinion.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
the facilities and cleanness are great without doubt, and the breakfast is another surplus, the distance to the beach makes the hostel one of the good choices however, those people work at the reception watch you as a prisoner,
Stayed 2 nights in Dec 2019
Response from Manager on 12 Dec 2019
Hi!! Cheng , YiTing we are sorry that you violated the contract that you signed, was clear about no introduce food on the room or no drinking there, there were more people around you, all this is about respect, to the other guest and to the the place you were staying, we give you respect, we hope you have enjoy your visit to this paradise, our cancun, Mexico!! Cheers!

6/10 Okay

Sarah

Le dortoir pour fille aurait besoin d'être repeint et n'a pas de fenêtre sur l'extérieur. Plutôt bruyant. Je suis assez déçue. Seul point positif pour moi, accès à la plage rapide et facile.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Viel zu heiss in den Zimmern und die Zimmer sind sehr klein! Bad und duschen okay, werden immer sauber gemacht. Tolle Dachterrasse mit Ausblick und Hängematten. Das Frühstück ist nicht gut, es wird zwischen Rezeption und Gang auf einem Tisch angeboten. Die Sachen sind zum Teil verdorben oder schon hart. Der Kaffee ist gut! Lieber wo anders essen.
Stayed 4 nights in Sep 2018

2/10 Terrible

lysandra

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from natura team on 22 Jun 2018
gracias por sus comentarios!!! Saludos!!

10/10 Excellent

Ana Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bn la estancia y las instalaciones, sólo 2 detalles el aire acondicionado solo lo encienden de noche, y solo aceptan pagos en dolares almenos eso me paso a mi y si pagas en moneda nacional el tipo de cambio te lo manejan muy arriba del promedio, pague mas de lo que estaba estipulado en la reservacion.
Stayed 2 nights in Mar 2018
Response from natura team on 20 Jun 2018
gracias por sus comentarios!! hemos tomado atención en lo que comenta, esperamos verlo pronto, Saludos!!

8/10 Good

GLAUCI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOCAL BEM LOCALIZADO E ECONOMICO
Tive uma estadia de 3 noites e o hostel atendeu minhas expectativas e necessidades. Do hostel era possivel se deslocar para a área mais badalada de Cancun a pé, uma caminhada de 5 min. Tinha uma praia pública a cerca de 200 metros e tranporte público na frente.
Stayed 3 nights in Oct 2017

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble
Seguramente si volvemos a Cancún va a ser a ese hostel. Es increíble y esta cerca de todo
Stayed 9 nights in Nov 2017

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Andrea, Torino.IT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ostello economico a 2 passi dalla movida
Location comodissima: movida a 5 minuti e shopping a 30. Personale disponibile e gentilissimo. Camera pulita. Letto comodo e accessoristi di luce propria, ventilatore e presa di corrente. Bagni puliti. Docce spaziose. Molto molto bene!!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

RAPHAEL, ENSENADA, B.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RETROALIMENTACION
MUY BIEN, LOS TRABAJADORES MUY AMABLES Y ATENTOS.SERA BUENO QUE LOS TRABAJADORES COMENTA ALGO DE HUSPEDES. HAY INQUILINOS PROBLEMATICOS

8/10 Good

gustavo daniel, buenos aires

Liked: Cleanliness, staff & service, property conditions & facilities
la pase muy bien, buena atencion del personal.

6/10 Okay

しめじ, 日本

Liked: Staff & service
Disliked: Room comfort
良くも悪くも値段相応、若者向け
ドミトリーに宿泊しました。 バス停とコンビニは隣接している。ココボンゴ等のある場所まで徒歩圏内。この立地でこの価格なら妥当。 鍵付きのロッカー貸与あり。スーツケースも入る大きさ。 下のフロアは音楽を大音量で流すタイプの店のようなので、気になる人は耳栓を。 シャワーやトイレは男女共用だが、個室でしっかり閉まる。液体石鹸のみ設置してあった。清掃には気を使っている様子。 予約時にpaypal等でのデポジットを求められる。チェックイン時の支払いはドルかペソを選べた。

10/10 Excellent

misael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy cerca de cocobongo, mandala y demas antros
Muy comodo el lugar, la vista y las instalaciones estuvieron perfectas y la zona de bares esta a solo 5 minutos caminando :) lo recomiendo.

4/10 Poor

Sara e Umbe, Verona

Disliked: Cleanliness, property conditions & facilities, room comfort
hotel/hostel cancun fronte fermata autobus
un posticino molto carino per quanto riguarda la tipologia della struttura......,tetto in paglia,travi a vista, arredamenti,vicino alla spiaggia ecc. con una potenzialità ad alti livelli ma sicuramente mal gestito.Sporco,sei costretto ad appoggiare le tue cose per terra,bagno maleodorante aria condizionata solo... se si ricordano di mettere in modalità ON, al pianterreno esiste un bar/discoteca/casino aperto 24 ore che non ti permette ti chiudere occhio.....credo sia sufficiente per non consigliarlo....

2/10 Terrible

晴彦, 西宮市

Disliked: Cleanliness, property conditions & facilities, room comfort
カンクンの中心に近いホステル
ホテルのつもりで宿泊したのですが、実はホステルでびっくりしました。シーツはきれいなものを2枚（上下）1回きりくれました。それを3日使用しました。枕カバーも同様です。バスタオルは有料で貸してくれました。トイレ、シャワー、洗面所は共同です。シャワー室や洗面所には液体せっけんがありました。ホステルはレストランの二階です。レストランの音は問題なかったのですが、一階の横のバーは深夜までうるさかった。最後の日にはシャワーのお湯が出なかったので、シャワーを浴びることができませんでした。

8/10 Good

Verified traveller

6/10 Okay

Verified traveller

Disliked: Cleanliness

10/10 Excellent

Juan Pablo, mx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
excelente ubicación, gente muy amable, apto para conocer gente