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Ulasan tentang Coast Discovery Inn

3 out of 5
Coast Discovery Inn
975 Shoppers Row, Campbell River, BC

Ulasan

8.0

Sangat Baik

Penilaian 10 - Cemerlang. 372 daripada 1003 ulasan" "
Penilaian 8 - Baik. 379 daripada 1003 ulasan" "
Penilaian 6 - Boleh diterima. 147 daripada 1003 ulasan" "
Penilaian 4 - Lemah. 60 daripada 1003 ulasan" "
Penilaian 2 - Teruk. 45 daripada 1003 ulasan" "

8.4/10

Kebersihan

8.6/10

Kakitangan & perkhidmatan

7.4/10

Kemudahan

7.6/10

Keadaan hartanah & kemudahan

7.6/10

Mesra alam

Ulasan

6/10 Boleh diterima

Cyndi

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
Great location for walking the main shopping street and even to a mall. Right by the Quadra ferry for an easy daytrip. An older building that is showing some wear. Decent breakfast. Long walk to the elevator for anyone with mobility issues. Pleasant staff
Menginap 2 malam pada Mei 2024

10/10 Cemerlang

Cynthia

Mengembara bersama keluarga
A very nice, clean, older property. Very comfortable rooms, nice amenities. Property overlooks a shopping center parking lot with a local bar blaring VERY loud music for hours before a hockey game. Not the hotels fault but was really annoying. Some shabbiness in the rooms, sheers in the bedroom were ripped, need to be replaced. Overll a decent place to stay.
Menginap 2 malam pada Mei 2024
Respons daripada Front Desk Team pada 14 Mei 2024
Dear Cynthia,Thank you so much for taking the time to share your feedback and for the fantastic 5-star review! We're thrilled to hear that overall you had a great experience during your stay with us.While we're delighted that you enjoyed your time at our hotel, we're sorry to hear about the housekeeping concerns you encountered. Please accept our sincerest apologies for any inconvenience this may have caused. Rest assured, your feedback has been shared with our housekeeping team, and we are taking steps to address the issues you've mentioned.We truly value your input as it helps us improve and provide even better service to our guests. Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back soon.Warm regards,Front Desk Team

10/10 Cemerlang

Geraldine

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
When we checked in the girl at the front desk was extremely pleasant and helpful. She upgraded us to the 6th floor facing the ocean. The view was spectacular!! We stayed 3 nights and one of the night's 2 ships passed through, they were all lit up and so pretty to see. Would definitely stay here again and would recommend it to others.
Menginap 3 malam pada Mei 2024
Respons daripada Front Desk Team pada 11 Mei 2024
Dear Geraldine,It appears that you had an exceptional time during your stay with us. We extend our heartfelt gratitude for your outstanding review. The entire team was elated upon receiving and sharing it with them. We eagerly anticipate the opportunity to welcome you back during one of your future trips to Campbell River. Thank you once again, and may your day be filled with greatness! Best regards, Front Desk Team

8/10 Baik

Stephen

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Older but clean
Menginap 1 malam pada Mei 2024

8/10 Baik

Tiffany

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very nice hotel, friendly staff, wonderful fresh flowers in the lobby, clean and well kept hotel. Seems to be some homeless people in the area but great location for the casino, restaurants, and beach. Room was clean and the beds were comfy! Only complaint was no a/c luckily it’s only May but our room was very warm and I couldn’t imagine Howay it would be in summer. Would consider staying here again.
Menginap 2 malam pada Mei 2024
Respons daripada Front Desk Team pada 14 Mei 2024
Dear Tiffany,Thank you for taking the time to share your experience with us, and for choosing to stay at our hotel. We're thrilled to hear that you had an enjoyable visit overall.We appreciate your feedback regarding the absence of air conditioning in the room. While we're delighted that you were satisfied with other aspects of your stay, we understand the importance of climate control for our guests' comfort, especially warmer seasons is fast-approaching. Please accept our apologies for any inconvenience this may have caused.Your feedback is invaluable to us, and we will certainly take your comments into consideration as we strive to enhance our accommodations and facilities. We hope that despite this issue, you were still able to relax and enjoy your time with us.Should your travels bring you back to the area, we would love the opportunity to welcome you again and provide you with an even more comfortable stay.Warm regards,Front Desk Team

8/10 Baik

Deborah

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada Front Desk Team pada 14 Mei 2024
Dear Deborah,Thank you for sharing your feedback and for choosing to stay with us. We're glad to hear that overall, you had a positive experience during your time at our hotel.However, we noticed that your rating was 4 out of 5, and we're keen to understand how we could have made your stay even better. Your satisfaction is incredibly important to us, so if there are any specific areas where we fell short or could improve, please don't hesitate to let us know. Your feedback helps us to continually enhance our services and ensure that each guest has a memorable stay.We appreciate your support and hope to have the opportunity to welcome you back in the future.Warm regards,Front Desk Team

10/10 Cemerlang

Renato PR

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Friendly and helpful staff
Menginap 1 malam pada Mei 2024
Respons daripada Front Desk Team pada 5 Mei 2024
Dear Renato,Thank you so much for your kind words and for rating us 5/5! We're thrilled to hear that you found our staff to be friendly. It's our priority to ensure that every guest feels welcomed and well taken care of during their stay. Your feedback means a lot to us, and we appreciate you taking the time to share your experience. We hope to have the pleasure of welcoming you back soon! Best Regards,

10/10 Cemerlang

Janet

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Loved my view, bathroom fan not working.
Menginap 1 malam pada Apr 2024
Respons daripada Front Desk Team pada 5 Mei 2024
Dear Janet, Thank you for sharing your feedback with us and for giving us a rating of 5/5! We're delighted to hear that you enjoyed the view from your room. However, we apologize for any inconvenience caused by the bathroom fan not working properly during your stay. We'll make sure to address this issue promptly to ensure that it's resolved for future guests. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back for an even better experience in the future!Best Regards,

10/10 Cemerlang

Ilse

Mengembara bersama haiwan kesayangan, Mengembara bersama keluarga
Staff were helpful and I was able to have my dog stay with me. Accessibility was great as I have mobility issues. The free breakfast in the morning was a nice touch. I will be staying there again.
Menginap 5 malam pada Apr 2024
Respons daripada Front Desk Team pada 30 Apr 2024
Dear Ilse, Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that you had a pleasant experience during your recent visit.We look forward to welcoming you back on your next trip to Campbell River. Please don't hesitate to reach out if there's anything we can do to make your future stays even more enjoyable.Warm regards, Front Desk Team

10/10 Cemerlang

Fern

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
This coast hotel is very convenient to everything. Staff is very friendly and property is well maintained
Menginap 1 malam pada Apr 2024
Respons daripada Front Desk pada 26 Apr 2024
Dear Fern, Thank you for taking the time to share your experience with us! We're delighted to hear that our hotel's convenient location and friendly staff made your stay enjoyable. We look forward to welcoming you back for another great stay in the future!

4/10 Lemah

Penny

Had our vehicle broken into and tools stolen, so unable to do our work the next day
Menginap 1 malam pada Apr 2024
Respons daripada Christy Zheng pada 27 Apr 2024
Dear Penny, Thank you for taking the time to share your experience. We are sincerely sorry to hear about the incident with your vehicle during your stay. Ensuring the safety and security of our guests is a paramount concern for us, and we continually strive to maintain and improve our security measures.We are equipped with security cameras throughout the property and have mobile security patrols monitoring the area. To assist with the investigation, please provide the location where your vehicle was parked and the approximate time range of the incident. This information will be crucial for us to effectively review the footage.While we do our best to prevent such incidents, we also recommend that guests do not leave valuables visible in their vehicles as an extra precaution. Please contact us directly at 250-287-7155, so we can assist you further and provide any necessary footage to help resolve this matter.We value your feedback and are here to support you in addressing this unfortunate situation.Warm regards,

10/10 Cemerlang

Kevin

Menginap 1 malam pada Apr 2024
Respons daripada Front Desk Team pada 14 Mei 2024
Dear Kevin,Thank you for taking the time to leave us such a glowing 5-star review! We're thrilled to hear that your stay with us at Coast Discovery Inn was nothing short of amazing. We genuinely appreciate your support and hope to have the pleasure of welcoming you back to Campbell River in the near future. Until then, safe travels and warm regards from all of us here at Coast Discovery Inn!Best regards,Front Desk Team

8/10 Baik

James S.

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff were polite and courteous. I liked the breakfast that was included, it was an actual breakfast not just bagels and toast.
Menginap 1 malam pada Apr 2024
Respons daripada Front Desk Team pada 21 Apr 2024
Dear James, Thank you sincerely for taking the time to provide feedback on your recent stay with us. We are genuinely delighted to learn that you thoroughly enjoyed the breakfast offerings during your stay. We can't wait to share this to the rest of the team! We hope to see you next time on your future trips to Campbell River! Best regards,Front Desk team

8/10 Baik

liz

Mengembara bersama kumpulan
Sukakan: Kakitangan & perkhidmatan, kemudahan
Tidak sukakan: Keadaan hartanah & kemudahan
Parking was confusing and inconvenient and no air conditioning….. fan , didn’t cover enough area for 2 queen size beds and guests
Menginap 1 malam pada Apr 2024
Respons daripada Front Desk Team pada 21 Apr 2024
Dear Liz,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced regarding the parking situation and the air conditioning during your recent stay. Your comments have been duly noted, and we will certainly look into ways to improve these aspects of our service to ensure a more comfortable experience for our guests in the future.We appreciate your valuable input as it helps us to identify areas where we can make enhancements to better serve our guests. If your travels bring you back to the area, we hope you will consider giving us another opportunity to provide you with a more enjoyable stay.Warm regards,Front Desk Team

10/10 Cemerlang

Brian

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 1 malam pada Apr 2024
Respons daripada Front Desk Team pada 21 Apr 2024
Dear Brian, Thank you so much for taking the time to share your positive experience with us! It's truly rewarding to know that you enjoyed your stay. We can't wait to have the pleasure of hosting you again in the future!Best regards, Front Desk Team

4/10 Lemah

Judd

Pengembara perniagaan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Emergency exit door alarm kept going off. Staff's response was "oh" not sorry oreven a lift of the eyebrows.
Menginap 1 malam pada Apr 2024
Respons daripada Front Desk Team pada 20 Apr 2024
Dear Judd, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with the emergency exit door alarm during your stay. Your comfort and safety are of utmost importance to us, and we regret that our staff's response fell short of your expectations. We are addressing this issue internally to ensure it does not happen again in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience.Best regards,Front Desk team

10/10 Cemerlang

Joshua, Federal Wa

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Apr 2024
Respons daripada Front Desk Team pada 20 Apr 2024
Dear Joshua, Thank you so much for your kind words! We're thrilled to hear you had a wonderful experience. Looking forward to welcoming you back soon! Best regards,Front Desk Team

10/10 Cemerlang

Tricia

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Decided to stay another night in town and to my pleasant surprise was upgraded to an ocean view room free of charge. The bed was clean and comfortable. The building was quiet and we had a great night sleep, complimentary hot buffet breakfast and ready for the day. Laundromat and a great selection of restaurants in walking distance. Highly recommended.
Menginap 1 malam pada Apr 2024
Respons daripada Front Desk Team pada 20 Apr 2024
Dear Tricia, Thank you so much for taking the time to share your wonderful experience with us! We're absolutely thrilled to hear that you enjoyed your stay and that the complimentary upgrade added an extra layer of delight to your visit.We sincerely appreciate your kind words and recognition of our efforts. It was truly a pleasure hosting you, and we look forward to welcoming you back for another exceptional stay in the near future. Should you need any assistance with your future reservations or have any special requests, please don't hesitate to reach out to us directly. Best regards, Front Desk

6/10 Boleh diterima

William

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
heat in room 309 not working
Menginap 1 malam pada Apr 2024
Respons daripada Front Desk Team pada 20 Apr 2024
Dear William, We are genuinely sorry to hear about your experience during your recent stay. We understand the importance of a comfortable environment, and we deeply regret any inconvenience caused by the unexpected equipment failure. Please know that such incidents are exceedingly rare and we have promptly addressed the issue to ensure they don't recur. Thank you for bringing this matter to our attention.

10/10 Cemerlang

Jack

Menginap 1 malam pada Apr 2024
Respons daripada Front Desk Team pada 30 Apr 2024
Dear Jack, Wow! Thank you so much for the fantastic 5-star review! We're absolutely thrilled to know that you had such a wonderful experience during your stay with us.We're grateful for your patronage and look forward to welcoming you back for another exceptional stay in the future. If there's anything more we can do to make your next visit even more memorable, please don't hesitate to let us know.Warmest regards, Front Desk Team

8/10 Baik

Lisa

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great staff and location was convenient. Thin walls, but comfy beds. Breakfast was just ok.
Menginap 3 malam pada Mac 2024
Respons daripada Front Desk Team pada 7 Apr 2024
Dear Lisa, Thank you for bringing this to our attention. We're sorry to hear that your experience didn't meet your expectations. Your feedback is valuable to us, and we will use it to improve our services and ensure a better experience for all our customers. We appreciate your understanding and hope to have the opportunity to serve you better in the future. Best regards,

10/10 Cemerlang

Gurinder, Victoria

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great place and service for the price. Highly recommended.
Menginap 2 malam pada Mac 2024
Respons daripada Coast Discovery Inn Management pada 1 Apr 2024
Dear Gurinder,Thank you for your 5/5 review! We truly appreciate your feedback and are delighted to hear that you had a positive experience. We can't wait to welcome you back! Your satisfaction is our priority, and we're eager to provide you with another exceptional experience. If you have any questions or need assistance before your visit, please don't hesitate to reach out. Safe travels, and we'll see you soon!Cheers!

10/10 Cemerlang

Augustus

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice view of the water.
Menginap 1 malam pada Feb 2024
Respons daripada Front Desk Management pada 26 Mac 2024
Dear Augustus,Thank you for the glowing review! We're delighted that you enjoyed the scenic water view during your stay. Your satisfaction means the world to us, and we can't wait to welcome you back for another exceptional experience. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Cheers!!

8/10 Baik

Nick

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mac 2024
Respons daripada Front Desk Management pada 26 Mac 2024
Dear Nick,Thank you for taking the time to leave feedback! We appreciate your input and would love to hear more about your experience. If you have any further comments or concerns, please feel free to reach out to us directly. We look forward to providing you with another enjoyable experience in the future. Best regards,

6/10 Boleh diterima

Kenneth, Beamsville

Sukakan: Kakitangan & perkhidmatan
Menginap 3 malam pada Mac 2024
Respons daripada Front Desk Team pada 25 Mac 2024
Dear Kenneth,Thank you for your recent stay with us. Your feedback is invaluable to us. We'd love to learn more about your experience to enhance future visits. We appreciate your support and hope to welcome you back for an even better stay. Thank you. Best regards,

10/10 Cemerlang

Kimberlee

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff are wonderful. We had a great stay. Wonderful location, close to everything. The breakfast was very good and the restaurant was yummy. Thank you. Would stay here again.
Menginap 3 malam pada Mac 2024
Respons daripada Front Desk pada 24 Mac 2024
Dear Kimberlee,Thank you for giving some time to share your feedback with us! We are amazed to hear that you had an outstanding experience during your recent stay, and we appreciate your fantastic 5/5 rating. It's our goal to provide excellent service and ensure our guests have a memorable stay with us. Your feedback is invaluable to us as we aim to consistently exceed our guests' expectations. Best regards,

8/10 Baik

Janet

Sukakan: Kebersihan, kakitangan & perkhidmatan
Nice room. Decent hot breakfast. On the waterfront. On good walking street with shops. Loud street noise for cars, motorcycle and Ferry. Lobby and common areas ok, needs a refresh.
Menginap 5 malam pada Mac 2024
Respons daripada Front Desk Management pada 21 Mac 2024
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with us. Your kind words truly mean a lot to our team, and we're delighted that we could meet your expectations. If you ever need anything in the future, please don't hesitate to reach out. We look forward to having you again soon!

4/10 Lemah

Ian

Mengembara bersama pasangan
Booked a queen . We got a very small queen(I’d say it was a dble). Hair dryer quit 2 days out 3. Road noise and towels are very small
Menginap 2 malam pada Mac 2024
Respons daripada Front Desk Management pada 21 Mac 2024
Dear Ian,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We genuinely appreciate all comments, as they provide valuable insights into areas where we can improve our services.We're deeply sorry to hear that your experience did not meet your expectations. Providing exceptional service and comfort to all our guests is our utmost priority, and we regret that we fell short during your visit.We would like to extend our sincerest apologies for any inconvenience or discomfort you experienced during your stay. It's essential to us that every guest feels welcomed, comfortable, and satisfied with their accommodations.We would be grateful for the opportunity to make things right and regain your trust in our hotel. Please feel free to reach out to us directly so that we can discuss your concerns further and work towards a resolution.Once again, we appreciate your feedback and thank you for bringing these matters to our attention. We hope to have the chance to welcome you back and provide you with the exceptional experience that you deserve.Warm regards,Front Desk

6/10 Boleh diterima

George

Mengembara bersama pasangan
Heat didn’t keep room warm. Windows had gaps allowing the wind to whistle through. The included free breakfast was excellent.
Menginap 3 malam pada Mac 2024
Respons daripada Front Desk Management pada 19 Mac 2024
Dear George,Thank you for staying with us. We apologize for the discomfort caused by the room temperature and windows. We'll work to improve these issues promptly. On a positive note, we're glad you enjoyed our complimentary breakfast. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. Best regards,

2/10 Teruk

Tom

Tidak sukakan: Kakitangan & perkhidmatan
Menginap 1 malam pada Mac 2024
Respons daripada Front Desk Management pada 19 Mac 2024
Dear Tom,Thank you for choosing to stay with us. We apologize for falling short of your expectations during your stay. If you would like to discuss any personal concerns or suggestions for improvement, please don't hesitate to reach out. We're here to ensure your experience meets your expectations. Kind regards,

6/10 Boleh diterima

Debbie

Tidak sukakan: Keadaan hartanah & kemudahan
Torn curtains
Menginap 1 malam pada Mac 2024
Respons daripada Front Desk Management pada 21 Mac 2024
Dear Debbie,Thank you for taking the time to share your feedback with us regarding your recent stay. We truly appreciate your input as it helps us to continually improve our services.We sincerely apologize for any inconvenience you experienced with the torn curtains in your room. Please know that this does not meet our standards of cleanliness and maintenance, and we have addressed this issue with our housekeeping team to ensure it does not happen again in the future.Your comfort and satisfaction are of the utmost importance to us, and we regret that we fell short of meeting your expectations in this instance. We hope you will give us another opportunity to provide you with the exceptional hospitality that we strive for.Thank you once again for bringing this matter to our attention, and we hope to welcome you back to our hotel soon.Warm regards,Front Desk

6/10 Boleh diterima

Monique

Sukakan: Kebersihan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
If you’re looking for tiny beds with thin blankets that barely cover you, this is your lucky day. When my husband asked if there was a room with a queen bed available as we had booked, front desk agent said no no they are all queen size, are you American? I had a tape measure, it wasn’t queen size. Total gaslight. On the upside it was definitely clean, just old.
Menginap 2 malam pada Mac 2024
Respons daripada Front Desk Management pada 21 Mac 2024
Dear Monique,Thank you for sharing your experience following your recent stay at Coast Discovery Inn. Your feedback is invaluable to us, and we appreciate the time you've taken to bring this matter to our attention.We extend our sincere apologies for any inconvenience you encountered regarding the bed sizes in your room. Please know that it was never our intention to cause any confusion or discomfort during your stay. While our hotel rooms are equipped with either King or Queen beds, we understand your disappointment if this did not meet your expectations.Rest assured, we take your feedback seriously, and we will use it as an opportunity to improve. We will ensure that our front desk agents are thoroughly trained to handle similar situations with the utmost professionalism and care in the future.We genuinely value your patronage and hope that you will give us another opportunity to exceed your expectations during your next visit to Coast Discovery Inn. If you have any further concerns or if there's anything else we can assist you with, please do not hesitate to reach out to us directly.Thank you once again for choosing Coast Discovery Inn. We look forward to the possibility of welcoming you back for a more seamless and enjoyable experience.Warm regards,Front Desk

8/10 Baik

Susan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Clean and quiet and friendly, helpful staff.
Menginap 1 malam pada Feb 2024
Respons daripada Front Desk pada 10 Mac 2024
Dear Susan,Thank you for choosing to stay with us and for the rating of 4/5. We are glad that you found our hotel clean and quiet place, as well as for appreciating our staffs for being friendly and helpful. Your input is valued and greatly appreciated. If there are specific areas where we can improve or if you have any suggestions, please feel free to share. We aim to provide the best possible experience for our guests and value your insights. We hope to have the opportunity to exceed your expectations in the future. Kind regards,

8/10 Baik

Jean-Pierre

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 4 malam pada Feb 2024
Respons daripada Front Desk Team pada 4 Mac 2024
Dear Jean-Pierre,Thank you for choosing to stay with us. Your input is valued and greatly appreciated. If there are specific areas where we can improve or if you have any suggestions, please feel free to share. We aim to provide the best possible experience for our guests and value your insights. We hope to have the opportunity to exceed your expectations in the future. Kind regards,

6/10 Boleh diterima

Krysta

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Feb 2024
Respons daripada Front Desk Team pada 4 Mac 2024
Dear Krysta,Thank you for your recent stay with us. Your feedback is invaluable to us. We'd love to learn more about your experience to enhance future visits. We appreciate your support and hope to welcome you back for an even better stay. Thank you. Best regards,

8/10 Baik

Ann

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Area felt a little sketchy. We had no problems. Looked like homeless population hanging out near hotel.
Menginap 2 malam pada Feb 2024
Respons daripada Front Desk Management pada 28 Feb 2024
Dear Ann,Thank you for sharing your observations about the area around the hotel. Your openness is highly valued in this matter. While we're pleased to hear that you didn't encounter any issues during your stay, we also take your concerns seriously. We are committed to the safety and comfort of our guests. Our team is continuously working to ensure a secure environment, and we appreciate your feedback as it helps us in addressing any potential issues. Please be assured that we are actively monitoring the situation and taking necessary measures to enhance the overall experience for our guests. Your feedback is invaluable, and we hope to have the opportunity to welcome you back for an even more positive experience in the future.Thank you for choosing our hotel.Best regards,

8/10 Baik

Sarah

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Feb 2024
Respons daripada Coast Discovery Inn Management pada 28 Feb 2024
Dear Sarah,Thank you for choosing to stay with us. Your input is valued and greatly appreciated. If there are specific areas where we can improve or if you have any suggestions, please feel free to share. We aim to provide the best possible experience for our guests and value your insights. We hope to have the opportunity to exceed your expectations in the future. Kind regards,

10/10 Cemerlang

Darwin

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Outdoor parking
Menginap 1 malam pada Feb 2024
Respons daripada Front Desk pada 25 Feb 2024
Dear Darwin,Thank you for giving some time to share your feedback with us! We are amazed to hear that you had an outstanding experience during your recent stay, and we appreciate your fantastic 5/5 rating. It's our goal to provide excellent service and ensure our guests have a memorable stay with us. Your feedback is invaluable to us as we aim to consistently exceed our guests' expectations. Best regards,

10/10 Cemerlang

Susan, victoria

Mengembara bersama pasangan
Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan
Fair value. Comfortable bed. Dinner was VERY slow on arrival but delicious.
Menginap 1 malam pada Feb 2024
Respons daripada Front Desk pada 25 Feb 2024
Dear Susan,Thank you for giving some time to share your feedback with us! We are pleased to hear that you found our accommodations to be fair of value and our beds comfortable. We sincerely apologize for the inconvenience caused by the slow dinner service but are glad to know that you enjoyed your food. We will definitely address the issue to our team to ensure a more efficient dining experience in the future. It's our goal to provide excellent service and ensure our guests have a memorable stay with us. We appreciate your patronage and hope to welcome you back soon. Best Regards,

10/10 Cemerlang

April

Alvin checked us in my grandson was already to go into a pool there was none but Alvin upgraded us into a room with a jacuzzi at no extra cost to us. Thank you for that because you made my grandson happy and our experience really amazing❣️
Menginap 1 malam pada Feb 2024
Respons daripada Coast Discovery Inn Management pada 28 Feb 2024
Dear April,Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that Alvin made your grandson happy by upgrading you to a room with a jacuzzi at no extra cost. It's our pleasure to enhance your stay and create amazing memories for you. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for more wonderful experiences in the future. Warm regards,

6/10 Boleh diterima

Sarah

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
Locale seemed to be in an area with lots of homeless and drug users. I felt unsafe with my kids walking to the car in the dark
Menginap 2 malam pada Feb 2024
Respons daripada Front Desk pada 25 Feb 2024
Dear Sarah,Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and discomfort you felt in our area. The safety and well-being of our guests are utmost importance to us, and we take your feedback seriously. We'll look into measures to address these concerns, with increased of security measures. Thank you for bringing this to our attention, and we hope to have the chance to make your experience better in the future. Best Regards,

6/10 Boleh diterima

Ray

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
I liked that they allowed us to bring in skis and also dogs that are well behaved. I also liked breakfast. I didn't like that the facility was old and needed significant improvements such as bathrooms. patchwork is obvious like on damaged sink and hotel was very hot with little ability to control temperature. Only option was to open window. Room was very hot at the top floor. It is an older building. Parking is shared with a plaza.
Menginap 1 malam pada Feb 2024
Respons daripada Front Desk Management pada 23 Feb 2024
Dearest Ray, We are glad that you enjoyed the breakfast and some other features that the hotel offers. However, we fall short on some of the areas during your recent, and with that we sincerely apologize. We are aware that some of the feature of the hotel needs to be refreshed that is why renovation process are in the works at the moment. We have strategically planned the renovation to occur one floor at a time. This phased approach allows us to enhance the property's features without closing the entire building, ensuring that our services remain accessible throughout the renovation process. We are more than happy to inform you that the renovation on the second floor is at 90% completion. We thank you for your feedback as these helps us improve the quality of service we provide. We hope to welcome you back for a more enhance experience in the future. Sincerely, Front Desk Management

8/10 Baik

Tom

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Feb 2024
Respons daripada Front Desk pada 19 Feb 2024
Dear Tom, Thank you for taking the time to share your feedback. We couldn't be more thrilled that you had such a wonderful experience at our hotel. Your feedback inspires us to continue delivering the best in hospitality, and we are committed to maintaining these high standards. Thank you once again for choosing our hotel. If there are any specific details or areas where we can further enhance your experience next time, we'd love to hear your thoughts. Looking forward to the pleasure of serving you again soon! Best regards,

8/10 Baik

Jenny

Pengembara perniagaan
Wish the gym was a little more up to date and the hot tub was working!!
Menginap 1 malam pada Feb 2024
Respons daripada Front Desk pada 19 Feb 2024
Dear Jenny,Thank you for giving us time to share your feedback with us and for rating us 4/5. We apologize for any inconvenience caused by the absence of the hot tub and current state of our gym facilities. We really appreciate your feedback and will certainly take it into consideration as we continue to improve our amenities. We hope to welcome you back in the future and please let us know how we can make your stay more enjoyable. Best Regards,

10/10 Cemerlang

Mari

Menginap 1 malam pada Feb 2024
Respons daripada Front Desk Management pada 21 Mac 2024
Dearest Mari, Thank you for your outstanding review, 5/5! We're delighted to hear you had a wonderful stay. Your kind words mean the world to us. We look forward to welcoming you back soon! Best regards,

6/10 Boleh diterima

William

Menginap 1 malam pada Feb 2024
Respons daripada Front Desk Management pada 21 Mac 2024
Dear William,Thank you for taking the time to leave a review following your recent stay with us. Your feedback is invaluable to us, and we sincerely appreciate your input.We would greatly appreciate it if you could provide us with more specific details about your experience during your stay. This will enable us to address each concern effectively and ensure a much-improved experience for you and our future guests.Thank you once again for sharing your thoughts with us. We look forward to welcoming you back and exceeding your expectations.Warm regards,Front Desk

10/10 Cemerlang

Laureen

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Central to everything Campbell River has to offer.
Menginap 1 malam pada Feb 2024
Respons daripada Front Desk Team pada 18 Feb 2024
Dear Laureen, We wanted to take a moment to express our sincere appreciation for the wonderful feedback you shared with us, 10/10 is really amazing! Your kind words have truly brightened our day and motivated us to continue striving for excellence in our services. Once again, thank you for choosing Coast Discovery Inn and for taking the time to share your positive thoughts. It means the world to us.Best regards,

6/10 Boleh diterima

Nick

Mengembara bersama pasangan
Not a lot
Menginap 1 malam pada Feb 2024
Respons daripada Front Desk Team pada 12 Feb 2024
Dear Nick,Thank you for your recent stay with us. Your feedback is invaluable to us. We'd love to learn more about your experience to enhance future visits. We appreciate your support and hope to welcome you back for an even better stay. Thank you Best regards,

8/10 Baik

heather

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
A comfortable place to stay, in a great location. Very helpful staff.
Menginap 1 malam pada Jan 2024
Respons daripada Front Desk pada 4 Feb 2024
Dear Heather,Thank you for your positive feedback! we are delighted to hear that you find our hotel a comfortable place to stay with a great location and a very helpful staff. I will definitely pass the good feedback to our staff. If there's anything specific you'd like us to assist you next time, please feel free to let us know. We're here to make your stay enjoyable and comfortable. Best regards,

8/10 Baik

Cynthia

Pengembara perniagaan
Sukakan: Kakitangan & perkhidmatan
What happened?
This is my preferred hotel to stay in when I am in Campbell River for business, but this time, the room I was put into was not a quiet one. There was no hot water in the bathroom sink tap so I could not wash my face.
Menginap 1 malam pada Jan 2024
Respons daripada Front Desk Team pada 2 Feb 2024
Hi Cynthia, firstly, we want to express our sincere apologies for the unsatisfactory experience you encountered during your recent stay with us. Your feedback is invaluable to us and we genuinely appreciate you taking the time to share your concerns. We want you to know that we take your comments seriously, and we are committed to addressing each issue to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back to our hotel in the future. Sincerely, Front Desk Team