Desk, free WiFi, bed sheets
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Reviews of The Bagan Suite

3 out of 5
The Bagan Suite
4767 Jln Permatang Pauh, Butterworth, Pulau Pinang

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

9.0/10

Cleanliness

7.8/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eshwaran

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay. The staff was really helpful and courteous. The rooms were quite nice and well designed. Walk able distance to a food court which just in front the hotel and nearby got mini marts. There are also few other restaurants. Not forgotten, also have a small coffee outlet at their lobby.
Stayed 1 night in Apr 2024

8/10 Good

Chuan Swee

Stayed 2 nights in Sep 2023
Response from The Bagan Suite on 18 Oct 2023
Hi Chuan Swee, Thank You for staying with us and thank you for the compliments. we will always ensure the guest comfort is our 1st priorities. thanks for the feedback. Hope to host you again in the future.

10/10 Excellent

Federick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was good. Just my room key need to reactivate at reception everyday. Beside, the soundproof was not that good, keep listen people open and close the door…
Stayed 2 nights in Sep 2023

6/10 Okay

TECK HUAT

Stayed 1 night in May 2023
Response from Nagesh on 29 May 2023
Thank you for your valuable feedback. We’re sorry you weren’t satisfied with our service. Feel free to let us know your feedback so that we could work on to improve our side. Thank You.

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Not value for money. With more than RM200 for a room without window, not worth. Not friendly policy.
Stayed 2 nights in Dec 2023

6/10 Okay

KOK SENG

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from The Bagan Suite on 21 Sept 2023
Hi Kok Seng, Thank You for staying with us and thank you for the compliments. we will always ensure the guest comfort is our 1st priorities. thanks for the feedback. Hope to host you again in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean and kind enough
Thia hotel was very clean and the staff was very kind. negative point was there were no lavels of shampoo and shower jell, so it was bit confusing. Even considering that, I would say
Stayed 1 night in Aug 2023
Response from The Bagan Suite on 21 Sept 2023
Hi Anonymous , Thank You for staying with us and thank you for the compliments. we will always ensure the guest comfort is our 1st priorities. Actually all our shampoo and and soap bottles were labeled, its either facing backwards or the writing is very faint/subtle, we will make a necessary improvement from time to time thanks for the feedback. Hope to host you again in the future.