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Hotel Buenavista Bacalar Jungle Experience

3.5 star property
Escape to tranquility near ancient ruins. Savor local flavors in the family restaurant and unwind with yoga or meditation.

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Near Chacchoben Ruins, Hotel Buenavista Bacalar - Yoga & Meditation Included offers a serene escape with local cuisine breakfast, spa services like massages, and a family restaurant serving al fresco dining. Unwind by the firepit or explore nearby attractions using free bicycle rentals; enjoy outdoor furniture and multilingual staff assistance.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room Standard

Individually decorated, bed sheets

Room Standard

  • Sleeps 2

View all photos for Room Standard

Individually decorated, bed sheets

Room Standard

  • 36 sq m
  • Sleeps 4

View all photos for Deluxe King Room

Individually decorated, bed sheets

Deluxe King Room

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Dining table
Separate bedroom
Ceiling fan
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Individually decorated, bed sheets

Deluxe Double Room

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Dining table
Separate bedroom
Ceiling fan
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
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About the area

Bacalar is home to Hotel Buenavista Bacalar Jungle Experience. Chacchoben Ruins and Laguna Bacalar Ecological Park are two other places to visit that come recommended. Visit our Bacalar travel guide
Map
Calle Othon P. Blanco, Reg. 1 Mza. 55 Lte. 29 Pblo. Buenavista, Bacalar, QROO, 77923

What's nearby

  • limestone formations with two swimmers in a shallow and brilliant blue color water. Laguna Bacalar. Yucatan. Mexico
    Lake Bacalar
    6 min walk - 0.6 km
  • Stromatolites in the crystal-clear waters of Bacalar Lake, Mexico. Ancient natural formations in a stunning tropical setting. Nature, geology, and travel concept
    Laguna Bacalar Ecological Park
    22 min drive - 33.3 km
  • San Felipe fort in Bacalar
    Fort of San Felipe
    23 min drive - 34.1 km
  • Last one here
    Cenote Azul
    25 min drive - 38.7 km
  • Beautiful landscape with stromatolites, Bacalar in Mexico
    Cenote Cocalitos
    25 min drive - 38.3 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    60 min drive

Restaurants

  • Elvira Natura Lagune Lounge
    11 min walk
  • Laguna Azul
    18 min drive
  • Jugo De Piña
    9 min drive

About this property

Hotel Buenavista Bacalar Jungle Experience

Family-friendly hotel near Chacchoben Ruins
Consider a stay at Hotel Buenavista Bacalar Jungle Experience and take advantage of free breakfast (local cuisine), a garden and a playground. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free bike hire, babysitting (surcharge) and smoke-free property
Room features
All rooms are individually decorated, and boast comforts such as air conditioning and separate sitting areas, as well as thoughtful touches such as dining tables and separate dining areas.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • Balconies, separate sitting areas and separate dining areas

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free local cuisine breakfast available daily 9:00 AM to 11:00 AM
  • Couples/private dining
  • Private picnics

Things to do

  • Free bicycle rentals
  • Outdoor pool
  • Playground

Family friendly

  • Dining table
  • In-room babysitting
  • Outdoor pool
  • Playground
  • Separate in-room dining area

Conveniences

  • Guidebooks

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Dining table
  • Limited room service
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Fan
  • Individual decor
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000.0 per stay
  • A tax is imposed by the city: MXN 52.79 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Buenavista Bacalar Jungle Experience have a pool?

Yes, this property has an outdoor pool.

Is Hotel Buenavista Bacalar Jungle Experience pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Buenavista Bacalar Jungle Experience?

This property doesn't offer parking.

What time is check-in at Hotel Buenavista Bacalar Jungle Experience?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Buenavista Bacalar Jungle Experience?

Checkout is at noon. Late checkout is available for MXN 500 (subject to availability).

Where is Hotel Buenavista Bacalar Jungle Experience located?

Set in Bacalar, this family-friendly hotel is 11.4 mi (18.4 km) from Chacchoben Ruins and 17.3 mi (27.8 km) from Laguna Bacalar Ecological Park.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Buenavista Bacalar Jungle Experience Reviews

7.8

Good

8.0

Cleanliness

6.0

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 50 out of 104 reviews
Rating 8 - Good. 19 out of 104 reviews
Rating 6 - Okay. 15 out of 104 reviews
Rating 4 - Poor. 8 out of 104 reviews
Rating 2 - Terrible. 12 out of 104 reviews

Reviews

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will like to emphasize on the attention and dedication of Letty's she was great and cooked a great breakfast for us her attention was impecable!!!
Stayed 3 nights in Nov 2023

10/10 Excellent

josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remote and quiet. Food is great
Stayed 1 night in Dec 2024

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and perfect to enjoy the nature of lake Bacalar
Stayed 2 nights in Mar 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet place
Stayed 2 nights in Mar 2023

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful to be with nature, with excellent breakfast and nice scenery. To get to this place is a little bit off the grid, with unpaved roads to get there.
Stayed 1 night in May 2023

2/10 Terrible

Hilda

Disliked: Cleanliness, amenities, property conditions & facilities
This place is nothing like pictured unfortunately we booked 5 nights and we so much regretted it first it's 25 minutes from the center of bacalar the roads are terrible especially when it rains, the room are very basic, beds and a shower that's all , rooms are not clean, or cleaned properly and have a wet smell to them ,bed sheets and towels have stains, very uncomfortable beds , the swimming pool looks like a square hole with just water in it,lots of mosquitoes, we were never offered any amenities except for a Christmas eve dinner and it was very thoughtful but very awful , DONT RECOMMEND THIS PLACE
Stayed 5 nights in Dec 2025

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel is gorgeous, the staff very attentive and I had a great time. Rooms are beautiful and are well built to the point you won't even miss aircon it's super breezy with nets for mosquitos and spacious. Internet was working better than many places I did stay in Bacalar, fast and working in the room.
Stayed 5 nights in Mar 2023

6/10 Okay

Jose

Liked: Staff & service
The pool was not clean overpriced for what it is. Staff was Great!
Stayed 1 night in Jul 2023

10/10 Excellent

michell

Liked: Cleanliness, staff & service, property conditions & facilities

like camping

this hotel is very nice if you want to do a Camping kind of trip, is a very relaxing getaway in the middle of nowhere, with a delicious breakfast, a camp fire at night and great yoga class in the morning. this was something I was looking for in my trip but not sure if it is for everyone.
Stayed 2 nights in Apr 2023

8/10 Good

KARLA

Liked: Cleanliness, amenities
Hidden it was hard to find
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is into the woods which is charming, but the road to get there is scary. Go there with your 4x4.
Stayed 1 night in Aug 2023

8/10 Good

Santino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading some negative reviews I still took the chance on this property and was so glad I did. It was exactly what the Doctor ordered: Quiet, serene, eco-friendly and the swim in lagoon was awesome followed by a nice dinner and a relaxing night. The staff including the Manager were Great. Caveat: This property is in Buena Vista which is in the state of Bacalar; but is not in Bacalar. It is almost 20 miles away from actual Bacalar, Bacalar.
Stayed 1 night in Oct 2022

6/10 Okay

Herculano Lopez

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Jun 2024

10/10 Excellent

Naga Raju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCEPTIONAL
Stayed 1 night in Nov 2022

4/10 Poor

Alma

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is not in Bacalar town, is 20 min away, in the middle of no where, there is no restaurants, or anything around, the food in the hotel restaurant is expensive and is very very bad, the property is nice but so many mosquitos you cant be out side! The taxy from Bacalar to this hotel cost 300 pesos every time! So is inconvenient place, plus no air conditioner, the mosquitos at night will eat you! The staff is the only good thing! And the lagoon is 7 min walking, but the Lagoon in Bacalar is prettier.
Stayed 1 night in Oct 2022

2/10 Terrible

Horacio

Not what is advertised

The place location was misleading is not in Bacalar this is far from it. There was no water and the kitchen ran out of gas for breakfast. No help with the unbearable Moskito’s , really negative experience
Stayed 1 night in Jul 2024

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing base in the jungle

I’m really glad we made a trip down to Bacalar lagoon and Buenavista during our 2 week trip to Mexico. It was great to be somewhere less touristy and developed than Tulum up the coast. The hotel is pretty remote, we had to get the bus to Bacalar and then a taxi. A car would have been better. Buenavista itself is a sleepy, authentic village. Don’t expect loads of eating options, you’re very limited but there are a couple of very local places (in houses) where you can eat. The food at the hotel is pretty bland but fine. The lagoon is beautiful and there’s easy access to it from the hotel. Rooftop yoga in the morning overlooking the jungle was a really nice added benefit. The rooms are rustic, and the bathrooms basic, and the area has a lot of mosquitoes. Overall a great place to spend a couple of days doing nothing, relaxing, reading, swimming.
Stayed 2 nights in Feb 2023

10/10 Excellent

lucia

Liked: Cleanliness, amenities
Posto molto carino in mezzo alla giungla. Tenuto con molta attenzione e rispetto dell’ambiente, ideale per rilassarsi. Tutti molto gentili e pronti ad aiutare. Lo consiglio!
Stayed 3 nights in Dec 2025

10/10 Excellent

María de Guadalupe

Liked: Cleanliness, staff & service, amenities
Me encantó el concepto las empleadas muy amables y agradables
Stayed 4 nights in Nov 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities
Sí y si
Stayed 1 night in Nov 2025

2/10 Terrible

alberto antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es fraude no existe el hotel en donde dicen lo reporte y no me cancelaron son una bola de rateros
Stayed 1 night in Oct 2025

2/10 Terrible

Alan

Disliked: Cleanliness, amenities
Muy malo.. no se parece nada a las fotos
Stayed 8 nights in Jul 2025

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Un hotel que te hace sentir que estás en la selva, muy lindas instalaciones, solo el tema que tienen que considerar son los mosquitos, pero es de esperarse porque están en su habitad
Stayed 2 nights in Jul 2025

8/10 Good

Sandra

Schöne Unterkunft mit leider nur begrenztem Frühstück.
Stayed 2 nights in Mar 2025

4/10 Poor

Brenda

Disliked: Cleanliness, property conditions & facilities

Almohadas sucias

El hotel es pequeño y rustico. Las almohadas eran de mala calidad y olian muy mal (pareciera que no las lavaban hace mucho tiempo). Anuncian uso de bicicletas pero ninguna servia. Tampoco sabian nada del servicio ofrecido de masaje En la noche no se queda nadie del personal solo un vigilante
Stayed 3 nights in Feb 2025