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Reviews of Novotel Budapest Danube

4 out of 5
Novotel Budapest Danube
Bem Rakpart 33 34, Budapest

Reviews

8.4

Very good

Rating 10 - Excellent. 415 out of 1000 reviews" "
Rating 8 - Good. 417 out of 1000 reviews" "
Rating 6 - Okay. 116 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Anup

Travelled with family and small children
Liked: Cleanliness, staff & service
Great location and friendly staff. However, considering it is an older property, amenities could be improvised. The toilet and bathroom were two separate entrances in the room which is not most properties have and which is not most tourists are used to.
Stayed 3 nights in Apr 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Glenn

Travelled with partner
Location
Stayed 3 nights in Apr 2024

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is fantastic and wonderful. Rooms were nice and clean, and the place was convinient to travel around. Metro stations and tram was just 200 mtrs away
Stayed 4 nights in Mar 2024

6/10 Okay

Jim, Plover

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

CHI FUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Pei-Yu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is excellent! Room is great and staff is nice.
Stayed 2 nights in Dec 2023

10/10 Excellent

Carolin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and view, spacious rooms, great breakfast and friendly staff
Stayed 2 nights in Nov 2023

10/10 Excellent

Hwang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in at 2AM. Staff was very nice and gave me a high floor room.
Stayed 1 night in Nov 2023

10/10 Excellent

erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Wendy, Sacramento

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful. Our room was comfortable. The area was walkable. We liked the location. We enjoyed our stay!
Stayed 2 nights in Nov 2023

2/10 Terrible

Kang Seop

Stayed 1 night in Oct 2023
Response from TamasP on 17 Nov 2023
Dear Kang Seop,Thank you for taking the time to share with us your experience at the Novotel Budapest Danube. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate that you have shared your concerns. We sincerely hope that you will give us the opportunity to better serve you in the near future.Best regards,Tamás PintérGeneral Manager

8/10 Good

SANGHOON

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was excellent and very comfortable. The location ideal. Transportation was close. Centrally located. Restaurant had great food. People were very helpful. One suggestion- would have liked a microwave in our room.
Stayed 1 night in Oct 2023

10/10 Excellent

BENYAMIN

Stayed 3 nights in Sep 2023

10/10 Excellent

Xiaobo

Travelled with group
Liked: Cleanliness, staff & service, amenities
No free parking？
Stayed 2 nights in Sep 2023

10/10 Excellent

Mohamed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and conveniently located in front of the fantastic parliament building along the Danube river. Friendly welcoming staff, well designed entrance and parking and attached restaurant, 3 elevators, clean and convenient toilets in foyer, hallways and bedrooms are well maintained and checkout was a breeze. Lacks a gym as advertised - disappointing! Highly recommended for Bussiness and tourists.
Stayed 6 nights in Sep 2023

10/10 Excellent

Marcel, Paramaribo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel. Clean and safe..
Stayed 2 nights in Sep 2023

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So happy with our stay. We had a beautiful view of the river, the breakfast buffet was well worth it, and the resturaunt staff was friendly and the food was delicous. We will definitely be staying here again!

10/10 Excellent

Steven

Stayed 2 nights in Aug 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service
Great location and nice rooms. Unfortunately under renovation at the moment so breakfast area was too small and queues for breakfast tables- I’m sure it will be better once renovations completed
Stayed 2 nights in Aug 2023

6/10 Okay

Graham

Liked: Cleanliness
Stayed 2 nights in Aug 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was absolutely great. Can highly recommend.
Stayed 5 nights in Jul 2023

10/10 Excellent

Judit, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a very convenient location and the view from the river-view room was magnificent. It is right across from the parliament building and walking distance from the castle. We also found excellent restaurants nearby.
Stayed 3 nights in Jul 2023

2/10 Terrible

Maxim, Miloslavov

Travelled with family
Disliked: Property conditions & facilities
The stay proved utter disappointment. The rooms look dingy and dated. Shower is so bad that water never runs but trickles. Hand soap, shampoo etc. come in dispensers that barely work so you have to repeatedly press even to get a smidge. Everything in the room just screams we are saving the planet at your expense. The only positive experience was the mattress. Plates at buffet breakfast were too small and so oddly shaped that they let crumbs all over the table and the floor. Every table looked messy. Apart from location, a total letdown.
Stayed 1 night in Jul 2023

6/10 Okay

Seunglyul

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice and clean place to stay, but some of the male server in the restaurant need to be trained a bit more polite to guest.
Stayed 2 nights in Jul 2023

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location and good service
Booked three rooms for three nights, hotel is in a good location and very reasonable, staff were great and friendly and helpful. Would be nice to have USBs in the rooms but that’s minor. Overall would love to visit again and stay. Thanks so much
Stayed 3 nights in Jul 2023

10/10 Excellent

Blanca

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It is a great location. The views are stunning and unforgettable.
Stayed 4 nights in Jun 2023

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very clean, and the staff are friendly. Great location, and the food of the restaurant is excellent, thank you
Stayed 2 nights in Jun 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

GUNWOO

Stayed 1 night in Jun 2023

2/10 Terrible

Chimedregzen, Falls Church

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The only reason to stay here would be for the stunning views across the Danube but that's literally the only thing that the hotel is going for itself. The rooms are not that clean, obviously their cleaning standard is very sub-par at best. The hotel is old and poorly maintained, you can tell from the outdated interiors, aged furniture and quality of amenities within the room and hotel. Worst of all, they don't have a iron and ironing board in the room instead you have to go up to the 7th floor to use one in the dark corner room. I have put on the DND sign so the cleaners won't enter my room instead they went in and moved everything anyway. In the morning, they also enter the room without knocking. If your sole goal is to have a great view of the Parliament, I would highly recommend to other options as this was definitely not worth it for the price you pay.
Stayed 2 nights in Jun 2023

10/10 Excellent

Flip

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, good & clean hotel, with perfect service! The room was very comfortably. Everything was in it. Besides that a nice view at the parlement building & the Danube! And besides walking, you can go with the tram/metro nearby really go every where you want! Flip van Keulen, Leiden, The Netherlands.
Stayed 7 nights in May 2023

8/10 Good

Goran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Istvan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view and very good location! Delicious breakfast and good service.
Stayed 3 nights in May 2023

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the Danube River. Across from the Hungarian Parliament Buildings. Beautiful view day and night. Beautiful view out our room window. Easy walking distance to many sites. In Old Buda area. Breakfast not included. Room was too hot and couldn't figure out how to turn down heat or turn on A/C (if in fact they had it). Overall would recommend for the ambience and where it is situated.
Stayed 1 night in May 2023

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beauty Budapest
Great location walking distance from main atractions and meteo station.
Stayed 3 nights in May 2023

10/10 Excellent

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay here! Super close to main attractions, public transportation and restaurants. Travelled with my husband and small kids. Easy to find, super clean. Definitely would recommend.
Stayed 2 nights in May 2023

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant area too small for breakfast customers, each morning people waiting. Staff not able to change card on system caused issues at check out
Stayed 2 nights in Apr 2023

10/10 Excellent

Aleksandar

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, close to all attractions. Will be back for sure.
Stayed 2 nights in Apr 2023

2/10 Terrible

Wemyss

Stayed 2 nights in Apr 2023

10/10 Excellent

Ahmad, Amman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view during day and night is great. Quite area so u can rest and not ti far away from most tourist sites.
Stayed 2 nights in Apr 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Alex

Stayed 4 nights in Apr 2023

10/10 Excellent

Siti Noorashikin

Stayed 4 nights in Mar 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Tamas Jozsef

Liked: Property conditions & facilities

10/10 Excellent

Hitesh

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, smooth check in / out and wide options for breakfast.

10/10 Excellent

Sanae

Travelled with family
Liked: Cleanliness, staff & service, amenities
Quiet location. Close to a convenient subway station. Highly recommend.

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience at the hotel was excellent, the family room was very spacious. It included a double sofa bed, a large/king bed and a cot bed, that the hotel kindly provided for us, two chairs, a small table, fridge, safe, shower and bath. The room was cleaned and made up very well everyday, the air conditioning was good, nice and warm. There's a metro station within easy walking distance and a car park directly outside the hotel. Would highly recommend this hotel to anyone