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Relais & Chateaux Hotel Heritage

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Luxury
5.0 star property
9.6

Exceptional

Elegant escape in central Bruges

Charming and elegant, this property boasts a beautiful, traditional decor in a serene yet central location, perfect for exploring Bruges. Delight in exceptional service, nightly turndown chocolates, and divine cuisine, including a fine dining experience with a wine flight.

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is RM1,129
RM1,303 total
includes taxes & fees
21 May - 22 May
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Front of property – evening/night
Dukes’ Palace – by Dukes’ Hotel Collection
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  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
9.6 out of 10, Exceptional, 1,001 reviews
The price is RM959
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includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 75.00 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately EUR 38 per person
  • Airport shuttle fee: EUR 210 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: EUR 39 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 75.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 5 stars.

Frequently asked questions

Is Relais & Chateaux Hotel Heritage pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Relais & Chateaux Hotel Heritage?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Relais & Chateaux Hotel Heritage on 21 May 2026 start from RM1,129, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Relais & Chateaux Hotel Heritage?

Valet parking is available for EUR 39 per day. Limited spots are available.

What time is check-in at Relais & Chateaux Hotel Heritage?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Relais & Chateaux Hotel Heritage?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Relais & Chateaux Hotel Heritage provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 210 per vehicle applies.

Where is Relais & Chateaux Hotel Heritage located?

Located in Historical Center Bruges, this luxury hotel is steps away from Bruges City Theater, Friet Museum and Historium. Provinciaal Hof and Bruges Market Square are just steps away. Bruges Station is 20 minutes by foot and Brugge-Sint-Pieters Station is 29 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 435 out of 535 reviews
Rating 8 - Good. 81 out of 535 reviews
Rating 6 - Okay. 13 out of 535 reviews
Rating 4 - Poor. 1 out of 535 reviews
Rating 2 - Terrible. 5 out of 535 reviews

Reviews

Verified

8/10 Good

Rahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice hotel.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities
Excellent hotel in the center of the city. Staff was amazing! Highly recommended
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, property conditions & facilities, room comfort
This is such a fabulous hotel… everything from the breakfast,, room, staff and bar, all fit for a king!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and welcome together with great breakfast. Really good central location
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

larisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place , very accommodative staff, amazing breakfast .
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel Great staff Perfect location
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Angela

Liked: Staff & service
The hotel is a little dated but in a great area. The staff was fantastic and breakfast superb
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property in a fantastic location! The breakfast was sumptuous. The staff were very professional and gracious.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Liisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and excellent hotel

Well located beautiful hotel with a breakfast to die for. Nice little spa area.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Kurtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, well kept, and the welcoming staff made the stay incredibly comfortable. Food and drink available at the restaurant and bar was top notch as well!
Verified

10/10 Excellent

Sohin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Has such a charm about it. The service impeccable and location is great.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel filled with history. Located close to the city center and all the attractions Bruges has to offer. The breakfast was spectacular. The most delicious waffle I’ve ever had. Highly recommended.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
It was a pleasant stay. The employees were very nice and helpful.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Dawn

Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel. Amazing customer service. Great location.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury hotel at its finest

Luxury accommodations and fantastic service. The hotel decor is spectacular! Very romantic setting.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent, small boutique hotel that is conveniently located. The staff is wonderful. The continental breakfast is delicious and generous.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great ambiance. The staff went out of their way to assist you and make your stay truly enjoyable. Breakfast buffet and service was truly exceptional.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with incredible staff Room was a little cramped but very clean
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Soo Youn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is super convenient and safe and quiet. The hotel is very charming and very clean. The stuff are all very kind. Highly recommend!
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay at the Hotel Heritage

Really friendly hotel, beautifully appointed and comfortable rooms, with every creature comfort. Lots of little extras from fresh fruit in the room to water for our journey home.
Our room
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Paula

Liked: Cleanliness, property conditions & facilities, room comfort

One of my favorites!

Fabulous hotel in excellent location for visiting this beautiful city. Service was excellent. Above and beyond Dinner is 5 star. Highly recommend. Can’t wait to come back!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this for a weekend away for my partners birthday, it was absolutely superb. the location was fantastic, the hotel is steeped in history and very elegant. The buffet breakfast was very good. We did the fine dining experience with wine flight, and it was the best fine dining experience we have ever had, thoroughly enjoyed it. The receptionists at the hotel
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
A charming, well-appointed, perfectly-located boutique hotel with excellent, attentive, and knowledgeable staff. Be sure to book a dinner at the restaurant, as it is an incredible experience. Easy walk to all the major sites and shopping, and only two blocks to the bus stop for the train station makes it so easy for day trips (Ghent, for example). Large, comfortable room (separate sitting area and spacious bathroom). Why stay anywhere else in Bruges?
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely amazing.

Wow. The staff, location and our room was absolutely amazing. We were fortunate to get a room on the top floor which included access to the rooftop patio overlooking the rooftops and the bell tower. We took advantage of the steam room and sauna which will be reserved for your exclusive use when you reserve it. I highly recommend this beautiful hotel.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Good location, friendly front desk staff. Room was small and a bit dated. Bathroom door could not open fully as room so small. Very nice but In need of an upgrade.
Stayed 2 nights in Oct 2024